This is as professional as high end car maintenance can be found in Western NC. Its a large family ra
n business with highly trained professionals, Mercedes and BMW technicians who take the guess work out of car repairs. Because they know what their doing and have the best equipment available you save on all your repair needs! I am highly satisfied with their services and will be using Master Tech Auto for all our BMW maintenance.
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I’ve been going to this shop for a year now for my BMW and I’ve already given this place 5-stars prev
iously. And I just have to give it another 5-star rating again because of how caring this team is to me, my car, and my safety.
I came in for routine maintenance on my brakes and the team encountered an extra issue none of us could have foreseen. They knew my car very well and Andrew, Victor, and the mechanics worked diligently to diagnose and solve it. And they’ve kept me informed along the way.
This group are a virtuous, intelligent, honest, caring, and compassionate team of people—purely unmatched by anyone else. I’ve been a BMW owner for 11 years—lived in three different states, and I’ve never had this level of expertise and care before.
This team blows me away. Bring your car here.
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Luis is the best mechanic I have found! He is honest and trustworthy. I first took my BMW 335i to the
dealership to fix a coolant issue and was quoted $2500. I thought that was ridiculous so I then took it to Luis. He fixed the coolant issue, changed the front brake pads, and did an oil change for under $1000! This is what an honest mechanic looks like! I highly recommend Valette Auto Repair for your foreign and domestic vehicles!
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Matt helped with a simple drop by (no appointment) fix on a unique M series then jumped right in with
a thorough diagnosis, repair and turn around on another related but surprise repair that saved family time, money and heartburn. Recommend seeing Matt @ Elite Beemer/Benz because of Matt's knowledgeable experience, friendly personality as well as his responsiveness and communication skills. Finding a good guy like this was a treat.
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Dave, Adam, and Nicole made the car-buying experience smooth and seamless. Very friendly, accommodat
ing, and eager to help with anything needed. Thank you for the top-notch customer service.
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