I had a very good experience dealing Genesis of New London and specifically David Kirby, sales consul
tant. There was a markup on the car due to the shortage issues but this was discussed on the phone with the sales manager prior to coming in for my initial appointment so there were no surprises which I appreciated.
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All dealership staff very friendly. After picking up my car, I was introduced to service advisors, pa
rts personnel and was assisted by staff for the questions I had about certain features in the car.
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Logan at Genesis of bend was so extremely helpful and knowledgeabl.He assured me any questions I have
now or in the future he would be there to take care of me.
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The only discomfort experienced during my purchase of the GV80 prestige was my growling stomach.... b
uying a car takes longer than my stomach will accept.
Besides that, Sales Manager Mario, Salesman Dan, and Finance Manager Jacky were very consistent in making my experience an enjoyable moment.
Buying a new car is a big decision, the last thing you need is your instinct telling you "this salesman is trying to trick me" during your decision making process. With the present management you will not get that negative feeling from Parks of Gainsville.
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