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Genesis Of Hampton

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(4 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
1
Total ReScores
5.0
ReScore Average
100
Net Promoter Score ®

Business Details

Contact
(757) 865-8000
No Business Hours Provided

Business Hours

* No Time Zone Provided
2712 Magruder Blvd. Hampton, VA 23666
Sales Department's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(4 Reviews)

CW
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Cynthia W.
Suffolk, VA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2021
verified customerVerified Customer
Category: Sales
Customer Service
We had a fantastic experience at Tysinger Genesis when we recently purchased our vehicle. All staff we dealt with were very professional and friendly. We knew exactly what we wanted and they were able to provide that. The salesman was very knowledgeable about the vehicle and thorough in explaining the features and pluses of the GV80. We are thrilled with our purchase and the attention we received throughout the whole process.
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/11/2021
Category: Sales
Attentive, professional, and efficient staff
From the moment we entered the dealership, we felt welcomed and attended to. We had called before and the salesman was expecting us and knew what we were looking for, so our experience was much more straightforward than if we were just beginning our car search. Everyone was very helpful throughout the entire process.
Recommended
CHRIS H., SALES MANAGER from Genesis Of Hampton responded on 03/15/2021 07:51 AM

thank you for your comments. we will contacting shortly to about your experience. Thank you again.

CHRIS H., SALES MANAGER from Genesis Of Hampton responded on 03/15/2021 07:52 AM

Thank you for your comments. we will be reaching out to you shortly to discuss your experience.

CHRIS H., SALES MANAGER from Genesis Of Hampton responded on 04/02/2021 05:03 PM

Thank you for the 5 star review. We appreciate your business.


MM
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Marsha M.
Hudgins, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2020
verified customerVerified Customer
Category: Sales
Friendly, informative and not pushy
Wendell was a pleasure to deal with and wasn’t pushy during our search and purchase. Pushy salesmen turn me away from a purchase.
Recommended

JB
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Jacquelyn B.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2020
verified customerVerified Customer
Category: Sales
I have been well pleased this is my 2nd vehicle purchase from Tysinger
Frendly, always ready to help, the service dept. is been a pleasure to work with.
Recommended
RICKY R S., Client care Manager from Genesis Of Hampton responded on 06/01/2020 09:08 AM

Thank you for takig the time to fill out the survey and for the five star rating. It is always our pleasure taking care of you and your Genesis. Take care and be safe out there.


DM
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Don M.
Hampton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2019
verified customerVerified Customer
Category: Sales
Leasing a Genesis G80
I bought a new car from Tysinger in 2014 and knew they were great to work with. When it came time for another vehicle,
Tysinger was my first choice. The process of leasing my new car was swift, easy, and professional.
Recommended

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