I called the Service Dept. on a Sat. morning; my check engine light came on. Clay said to bring the t
ruck right in and he would have a tech look into it. He kept me informed and they were able to repair the truck right then and I was on my way. Ray is also AMAZING!!! He has been taking care of us for a few years. He goes way above and beyond to make sure we are taken care of and that we are happy. Everyone is very accommodating. The new waiting area for the service dept. is also very nice. We will always come to Mall Chevrolet and will also recommend to everyone!
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This is a dealership, unlike other dealerships. The General Manager, Steve, is a man of integrity tha
t understands what it means to stand behind your word. A concept and a trait that is rare in today's business world. You can believe him when he tells you something, and your trust is important to him. Go visit this dealership. Invest in someone that is honest and credible. Reward their choice to stand up for doing the right thing. I am a customer for life.
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All too often compliments go unsaid and only negative things are posted about businesses. Today I wa
nt to complement the staff of Victory Toyota. I found the specific vehicle (even down to the color) I was looking for at the facility via an online search. From the first contact via phone to the completion of the transaction they were professional and accommodating. The accommodating point is critical considering I was going to travel 400 miles from Southern California to pick up the vehicle. Everything they promised and agreed to with no changes. I can’t recommend then enough and a big thank you to the Tomas (salesman), Jorge (sales manager), the finance team, and the GM. All were professional and a pleasure to work with! I would recommend them to anyone looking for a new or used vehicle.
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Everyone here was extremely helpful and happy, lots of fun to be had in general. Awesome prices and e
ven better looking cars! Can't wait to get my first drive in my new care done!
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Personable, knowledgeable and on the ball, Charley treated me with respect without being phony. I rec
ommend working with him if you are shopping for a KIA.
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I was experiencing car trouble and I couldn’t afford to wait til another day to fix my car. Dewayne w
as absolutely accommodating to my urgency. I did not wait long at all before I was giving a working vehicle. It’s amazing how someone can work so diligently to fix your car problems as if they have known you for years. Fantastic customer service. Friendly conversation. I will definitely return.
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I bought a new Honda Passport in March and was enjoying driving and learning about my awesome new veh
icle. After just a few weeks I received a recall email from the service department at Honda of Superstition Springs. I made an appointment and dropped the car off for the required service. Jason was very friendly and knowledgeable and kept me informed about the progress of the service. When I returned to pick up my car he answered several questions I had about new, unfamiliar amenities included in the vehicle. Jason made my first service appointment a very positive experience.
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