I have been going to Solvang Auto (Lunde's) for years and years. I have had them do every type of wor
k on my family's various vehicles. They never let me down. Honest, fair priced and never push unneeded repairs on you. Sal, Duane, Manuel and everybody there is great. I recommend them to friends, family, and everyone I meet in need of auto repair in north SB county.
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3475 E Amazon Dr
Po Box 5967
Eugene, OR 97405-3817
4.9
(422 Reviews)
JS
Major work done—above and beyond
My car was due for a major tune up (just about every routine maintenance thing you could think of) an
d East Amazon took care of it all—and then some. When they were looking everything over after they’d finished their work, they noticed my heater wasn’t pumping out hot air like it should be. This wasn’t even something I asked them to look at (it wasn’t that important to me to even mention—old cars have a thousand little things like this and it wasn’t a high priority). Regardless, they took the extra step to diagnose this problem and see if they could get it taken care of. In the process of blowing out a clog, the old heating core unit apparently crumbled to pieces (did I mention my car is old?). I’m sure they felt irritated by this—they went out of their way to do a good thing and he thorough and then inadvertently created more work for themselves. But here’s the difference that I think makes East Amazon stand out: A lesser mechanic would have found a way to blame this on me or the car, and maybe would have even been in their right to do so. But that’s not what East Amazon did. In a gray-area scenario, they took responsibility and fixed my heating unit at no extra cost to me. More than anything, I think people just want to be able to trust their mechanic and not worry about whether they are somehow being taken advantage of. This experience eliminated any lingering unease I may have felt in this regard. It showed me that they indeed care about doing things well, that they value transparency, and that they take responsibility and pride in their work.
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Very good work and flexible with scheduling. I trust them with all of my cars. They take extra time t
o find parts that help extend the life of my sports cars and day to day cars.
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I have been going to Legacy for over 10 years and I have always found that they try to help me and ge
t me into their busy schedule all the time. They are definitely customer focus and do an amazing job. Never had a bad repair. They are honest which is rare to find and they are very reasonable in prices. Definitely recommend
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My car's AC was acting up and Greg worked incredibly hard to track down the issue and fix it. He took
the car in at a moments notice and worked well past closing time to get it fixed. Now, obviously don't abuse his willingness to do that, but he'll do whatever it takes to get the job done. I do most of my own work on my car and he's the only shop I trust with whatever job I don't have the equipment for.
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