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SureCritic / Hyundai Dealer / Joe Machens Hyundai / ANDREW A MOELLER
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ANDREW A MOELLER

Joe Machens Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(913 reviews)
90

Reviews of ANDREW A MOELLER

JM
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Jeffrey M.
Columbia, MO
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service as always
I got in and out and everything I needed was done.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 07/10/2019 05:39 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
BS
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Billy S.
Columbia, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Prompt and friendly
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 07/10/2019 05:39 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
TW
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Tina W.
Columbia, MO
2014 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding customer service
The guy that checked me in was professional.
Recommended
TYLER S., SERVICE WRITER from Joe Machens Hyundai responded on 07/06/2019 09:51 AM

Thank you for completing our survey, we appreciate the perfect score.  If you have any questions or concerns please call.


Tyler Schrimpf - 573-388-8540

Employees worked with
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ANDREW A MOELLER
Verified Customer
Columbia, MO
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great service and people
Recommended
TYLER S., SERVICE WRITER from Joe Machens Hyundai responded on 07/06/2019 09:50 AM

Thank you for completing our survey, we appreciate the perfect score.  If you have any questions or concerns please call.


Tyler Schrimpf - 573-388-8540

Employees worked with
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ANDREW A MOELLER
MN
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Michele N.
Fulton, MO
2017 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Department
I have been very pleased with the service and friendliness of staff in the service department.
Recommended
TYLER S., SERVICE WRITER from Joe Machens Hyundai responded on 07/06/2019 09:50 AM

Thank you for completing our survey, we appreciate the perfect score.  If you have any questions or concerns please call.


Tyler Schrimpf - 573-388-8540

Employees worked with
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ANDREW A MOELLER
CE
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Carolyn E.
Columbia, MO
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome service!
Nobody will touch my car!!!
Recommended
TYLER S., SERVICE WRITER from Joe Machens Hyundai responded on 07/05/2019 05:42 AM

Thank you for your feedback, I appreciate the postive review and the perfect score.  If there are any questions feel free to call.



Tyler Schrimpf - 573-388-8540

Employees worked with
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ANDREW A MOELLER
KS
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Kristina S.
Columbia, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Kris
Awesome customer service!
Recommended
TYLER S., SERVICE WRITER from Joe Machens Hyundai responded on 07/05/2019 05:42 AM

Thank you for your feedback, I appreciate the postive review and the perfect score.  If there are any questions feel free to call.



Tyler Schrimpf - 573-388-8540

Employees worked with
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ANDREW A MOELLER
JJ
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Janet J.
Mexico, MO
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good customer service
Good service, courteous staff
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 07/03/2019 05:40 AM

Thank you for the 5 star!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
TM
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Tara M.
Fulton, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great customer service and always quick to update me and ask before doing any repairs.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 07/02/2019 11:10 AM

Thank you for the great survey!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Columbia, MO
2013 Hyundai Veloster
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Timely maintenance and good communication
Daughters car needed a recall so she took it in. A full checklist was done on the car also that was helpful to me as a reminder for what also needs attention. Daughter didn't complain about anything so I am happy.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 07/02/2019 11:12 AM

Thank you for the feedback.  Let us know how we can earn that 5th star.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
LH
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Larry H.
Boonville, MO
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
my review
They are very nice at making sure i new what was going on and very quick at what they do ,i will recomend them to everyone i know
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 07/01/2019 03:16 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
KS
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Kristi S.
Chatham, IL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Andrew was able to schedule me an appointment and do the repair along with some recalls I wasn’t aware of all in the same day. Great, fast service! Everyone was friendly and my daughter’s car is running great. You have definitely earned a new customer!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 06/26/2019 06:06 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
RH
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Robert H.
Fulton, MO
2017 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people
Definately some pretty cool people there. Always enjoy my time there.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 06/26/2019 06:07 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
EF
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Erika F.
Columbia, MO
2018 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy Rainbow
I do recommend to family and friends.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 06/20/2019 02:48 PM

Thank you for the feedback.  Let us know if there is anything we can do to earn that 5th star!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
LP
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Laurie P.
Columbia, MO
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service department
Andrew was wonderful getting my car in and finding what was wrong with it. He also discovered that I had an extended warranty that I did not know I had. He got the work done quickly and gave me a car to drive while it was getting fixed! Awesome service!!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 06/20/2019 02:47 PM

Thank you for the 5 star review Laurie!  

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
BO
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Brenda O.
New Franklin, MO
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Brenda O’Bryan
The customer service is always great! When you have an appointment they get you in and back out quick. Should you need anything other than routine maintenance they explain thoroughly the problem and solution to repair your vehicle.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 06/20/2019 02:48 PM

Thank you for the great review and your continued business.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
RC
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Renee C.
Columbia, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Department
The service department (Andrew) always goes above and beyond to help me with service to my Santa Fe Sport.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 06/19/2019 03:20 PM

Thank you Renee! 

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
PR
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Patricia R.
Milton, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Emergency Repairs to Engine
This was not a scheduled service. This was an emergency visit. The engine failed during my recent vacation from Florida to Iowa. This dealership replaced the engine and got me back in my own car, so I could return to work on time in Florida.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 06/19/2019 03:22 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Eureka, MO
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Helpful
Tyler helped me make appointments and helped when I had issues. Was helped by another worker when I came in and I was not pushed to over purchase.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 06/19/2019 03:22 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
JH
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Jared H.
Moberly, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Freaky fast
Faster than Jimmy John's, My car was in-and-out in half an hour!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 06/19/2019 03:24 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
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