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SureCritic / Hyundai Dealer / Joe Machens Hyundai / ANDREW A MOELLER
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ANDREW A MOELLER

Joe Machens Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(913 reviews)
90

Reviews of ANDREW A MOELLER

NC
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Nancy C.
Columbia, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Thanks
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ANDREW A M. from Joe Machens Hyundai responded on 04/23/2019 01:34 PM

Thank you for the 5 star review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
LY
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Leslie Y.
Columbia, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
oil change
the staff is very attentive to any request i have, they run on time and have always finished before the estimated time.
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ANDREW A M. from Joe Machens Hyundai responded on 04/16/2019 05:46 AM

Thank you for the 5 star review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Kirksville, MO
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Good service overall. A minor point but I noticed the technician recorded the wrong mileage for my car, which makes the next service date appear later than it should.

Also, he indicated he would wash the car. If he did, he definitely missed some spots on it.

These are minor considerations. Very happy with service overall.
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ANDREW A M. from Joe Machens Hyundai responded on 04/16/2019 05:48 AM

Thank you for the feedback.  If the mileage was wrong on the sticker, stop on by and I'll get you a new one along with a free Tiger was pass.  

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Columbia, MO
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service Advisor Team
Always a good experience when getting my car serviced or repaired.
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ANDREW A M. from Joe Machens Hyundai responded on 04/16/2019 05:48 AM

Thank you for the 5 star review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
TG
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Terry G.
Moberly, MO
2017 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/14/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Routine service.
Car could have been a bit cleaner.
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ANDREW A M. from Joe Machens Hyundai responded on 04/16/2019 05:50 AM

Thank you for the feedback.  Sorry about the wash.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Moberly, MO
2011 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service department
Andrew Moeller has always taken good care of me and the car. Andrew serviced my vehicle his first day at this dealership. It is people like Andrew that keep me returning.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 04/16/2019 05:50 AM

Thank you for the 5 star review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
SC
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Stephen C.
Columbia, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Thorough and honest
Whether I am working with the Service department or Sales, employees(especially Dan and Justin) are fair, honest and thorough. I always feel taken care of. The facility is clean and it’s always nice when you can get a good cup of coffee while you wait!
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ANDREW A M. from Joe Machens Hyundai responded on 04/16/2019 05:50 AM

Thank you for the 5 star review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
SS
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Shelly S.
Columbia, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Always great service
Always great service.
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ANDREW A M. from Joe Machens Hyundai responded on 04/10/2019 05:45 AM

Thank you for the 5 star review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
LS
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Lisa S.
Columbia, MO
2011 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Amazing service
The guys here always take excellent care of my car never any issues will definately keep bringing my car in when it needs something.
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ANDREW A M. from Joe Machens Hyundai responded on 04/06/2019 07:22 AM

Thank you Lisa!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
TS
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Teresa S.
MO
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
No hassle service is above and beyond
Because I live in Jefferson City and work in Columbia, there are times when I can’t always do Everything at your place, but I try to always come in for the quick excellent service I always get. I love the no hassle approach, it lets the moment of anxiety on how you will be treated if it’s the answer the service person wants to hear, disappear. The shuttle is a must for me and that experience is always above par. Thank you.
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ANDREW A M. from Joe Machens Hyundai responded on 04/04/2019 01:37 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
NB
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Noreen B.
Jefferson City, MO
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
friendly, knowlegeable people who go the extra step to satisfy the customer--focus on ME
Great first maintenance check---took just about the time stated at check-in. Comfortable waiting area,
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ANDREW A M. from Joe Machens Hyundai responded on 04/03/2019 05:41 AM

Thank you for the 5 star review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
LS
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Lisa S.
Columbia, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Amazing service
Had my car in and out and the team here are amazing addressing any and all of my questions requarding my vehical
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ANDREW A M. from Joe Machens Hyundai responded on 03/28/2019 11:22 AM

Thank you!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
New Franklin, MO
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service department
Great Service at a Fair price.
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ANDREW A M. from Joe Machens Hyundai responded on 03/27/2019 05:48 AM

Thank you for the 5 star review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
AH
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Adel H.
Columbia, MO
2009 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awsome Costumer Service
great team and great service ever.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 03/26/2019 12:37 PM

Thank you Adel!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
TM
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Trevor M.
MO
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Thank you!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 03/19/2019 12:10 PM

Thank you for the 5 star review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Columbia, MO
2012 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/19/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Repair
OK.
Not Recommended
ANDREW A M. from Joe Machens Hyundai responded on 03/19/2019 09:05 AM

Customer satisfaction is our number one goal.  Please let us know what we can do different to make your experience worthy of a 5 star rating.  Feel free to contact me or the service manager Justin Kertz at 573-474-7400.  Thank you.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
HJ
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Hwanjung J.
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Very kind
Staffs are very kind.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 03/19/2019 06:35 AM

Thank you for the 5 star review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
JT
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Jeffrey T.
Jamestown, MO
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly shuttle service
As usual, I used the shuttle. Very friendly driver and I feel comfortable riding with him. Was able to use a service coupon this time that came in the mail, so I saved some valuable cash. As well as saving time by having the oil change done while I was at the VA hospital.
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ANDREW A M. from Joe Machens Hyundai responded on 03/19/2019 06:30 AM

Thank you for the 5 star review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Columbia, MO
2008 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Title can't be blank
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Recommended
ANDREW A M. from Joe Machens Hyundai responded on 03/18/2019 07:41 AM

Thank you for the 5 star review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
BK
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Beverly K.
Villa Ridge, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
So essy
Everything was easy about the process great communication great service
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ANDREW A M. from Joe Machens Hyundai responded on 03/14/2019 09:12 AM

Thank you for the great review!!!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
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