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SureCritic / Hyundai Dealer / Joe Machens Hyundai / ANDREW A MOELLER
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ANDREW A MOELLER

Joe Machens Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(913 reviews)
90

Reviews of ANDREW A MOELLER

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Narayana A.
Columbia, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
45000 miles check
Excellent service
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 01/23/2019 05:41 AM

Thank you for the 5 star review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Columbia, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Amazing
Andrew provided the best service I've had with my Hyundai. I feel like he definitely deserves a raise because whatever he's being paid isn't enough.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 01/22/2019 11:57 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Holts Summit, MO
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service dept
Awesome place. Got us right in and took care of the issue no questions ask
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 01/22/2019 11:42 AM

Thank you for the great review!  Let us know if we can be of any assistance in the future.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
BM
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Brett M.
Paris, MO
2004 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Repaired door handle same day!! I am very appreciative
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 01/21/2019 10:54 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
HM
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Holly M.
Columbia, MO
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome
Awesome
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 01/21/2019 10:54 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
BT
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Brenda T.
Bevier, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
They do a great job! Very knowledgeable in their line of work. They wash your vehicle too!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 01/21/2019 10:54 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Hallsville, MO
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service Department
Great service and customer support from these guys! I always go back!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 01/17/2019 12:02 PM

Thank you!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
AC
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April C.
Columbia, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Speedy Service
Service (oil change) did not take very long and the waiting area had snacks and drinks as well as a TV to keep me occupied. Chairs could be a titch more comfy but I've definitely sat in worse.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 01/16/2019 02:18 PM

Thank you for the 5 star review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
HC
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Hector C.
Jefferson City, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Excellent
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 01/15/2019 02:17 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
EY
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Edward Y.
Lake Saint Louis, MO
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
follows instructions
I gave the service adviser instructions as to what I wanted and all instructions were followed
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 01/14/2019 03:18 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
RG
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Robert G.
Fulton, MO
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best Service...Period!
They are always ready to help with your concerns, and then check for anything I didn't notice! It's great!!!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 01/14/2019 03:18 PM

Thank you for another excellent review!  We are happy to help you.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
SK
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Sang K.
Columbia, MO
2017 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Always very professional services by pleasant staff members.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 01/14/2019 03:16 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Columbia, MO
2012 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Good
Good
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 01/14/2019 03:16 PM

Thank you for the feedback.  Let us know what we can do to earn that 5th star!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
FE
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Felix E.
Jefferson City, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Promptness
The place was good and the workers did a good job.
I got a call as soon as the car was ready.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 01/09/2019 09:53 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Hermann, MO
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Not sure what goes here
Pleasant staff, comfortable waiting room, vehicle is returned washed
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 01/07/2019 09:32 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
CT
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Connie T.
Columbia, MO
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service call
The car needed a sensor replaced and it was taken care of and covered by warranty at no charge to me.
Recommended
TYLER S., SERVICE WRITER from Joe Machens Hyundai responded on 01/05/2019 05:29 AM

We appreciate the kind survey and the high score.  If there is any thing you need please call.

Tyler Schrimpf - 573-474-7400

Employees worked with
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ANDREW A MOELLER
MB
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Mary B.
Gravois Mills, MO
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Appointments are always timely. Services performed professionally. All service department personnel are very friendly and helpful. Provided very helpful information to make a decision on an upcoming service.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 01/02/2019 05:38 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
DR
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Della R.
Columbia, MO
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service vs. Follow-up
Service advisors are courteous and helpful. I could do without the emails following the service asking to confirm my email to receive Sirius free of charge for a short period of time. If I don't accept it the first time, I really don't want to keep getting more emails about it.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 12/31/2018 07:33 AM

Thank you for the great review!  I will look into the emails.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
WW
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William W.
Columbia, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Joe Machens Did It Again
I had to take my Sonata in for (2) recalls and an oil change. They did an excellent job this time. No leaks! Everything was dry. They did a good job of informing me of all the preventative work needed to be done - without a lot of high pressure. I give Joe Machens Hyundai an A+ for the work preformed!!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 12/27/2018 02:23 PM

Thank you so much for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
JC
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Jack C.
Columbia, MO
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
they do good work and tell me if I don't need a particular service when I arrive
They do good work and tell me if I don't need a particular service when I arrive.
Recommended
JUSTIN K., Service Manager from Joe Machens Hyundai responded on 12/24/2018 06:39 AM

Thank you for your response, Jack.  Your feedback is much appreciated.  Have a Merry Christmas and Happy New Year!

Justin Kertz
Service Manager
Joe Machens Hyundai
Employees worked with
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ANDREW A MOELLER
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