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SureCritic / Hyundai Dealer / Joe Machens Hyundai / ANDREW A MOELLER
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ANDREW A MOELLER

Joe Machens Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(913 reviews)
90

Reviews of ANDREW A MOELLER

TB
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Timothy B.
Madison, MO
2012 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/09/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
I like the friendliness
I had to give this a 4 star rating this time, as it took twice as long to get the my car taken care of, when normally it takes about an hour or less.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 04/09/2018 06:52 AM

I'm sorry for the delay.  We do our best to ensure everyone gets service in a timely matter, however sometimes delays happen.  Hopefully next time we can get you in and out quicker.  Thank you for the response.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Columbia, MO
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer
Very friendly, helpful and thorough!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 04/09/2018 06:12 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Fulton, MO
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
CLE
They always do a good business.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 04/09/2018 06:11 AM

Thank you for the response.  Let us know what we can do to earn the 5th star.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
LR
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Lloyd R.
Columbia, MO
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great service
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 04/06/2018 08:41 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
KB
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Keith B.
Columbia, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service department
I have always had a pleasant experience at Joe Machens Hyundai. Their service department is always friendly and courteous.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 04/06/2018 08:40 AM

Thank you for the positive review.  We truly appreciate it.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Centralia, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great
Great service
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 04/03/2018 11:06 AM

Thank you for the great score!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
CR
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Carolyn R.
Columbia, MO
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent!
I always appreciate the friendliness and honesty of the Individuals working in the service department at Joe Machins Hyundai dealership.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 04/03/2018 11:00 AM

Thank you for the positive feedback and your business!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
TV
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Timothy V.
Boonville, MO
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil and filter change
Had oil changed and service man recommended cabin air filter changed. With the help of a coupon the price seemed fair.
Everyone was polite and professional.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 04/03/2018 07:45 AM

Thank you for the positive feedback!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
DB
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Dan B.
Dixon, MO
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick Fix
Took my Elantra in for a recall. I was able to get an appointment time that worked well for me. The check in was easy, work was done quickly and my vehicle was clean when I got it back.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 04/02/2018 06:55 AM

Thank you for the great score!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
BM
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Bruce M.
Columbia, MO
2005 Hyundai Xg350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service Experience
We consistently have a great service experience at Joe Machens Hyundai.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 04/02/2018 06:53 AM

Thank you for the positive review.  We appreciate your business!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Moberly, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great dealership
Always great service at Machens!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 04/02/2018 06:52 AM

Thank you for the great score and your business.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
KK
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Keith K.
Boonville, MO
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
They got my car in for service very quickly and did a good job. Very pleased with the service but as with all dealership service it just seems a bit expensive to an old tightwad like me.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 04/02/2018 06:51 AM

Thank you for the great score.  We appreciate your business.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
TK
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Tabitha K.
Columbia, MO
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service!!
Was very happy with the service that I was in for.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 04/02/2018 06:50 AM

Thank you for the great response.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
GS
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Gary S.
Columbia, MO
2011 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sonata hybrid
Knowledgeable service writers, dependable service
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 04/02/2018 06:49 AM

Thank you for the great review Gary!

Andrew Moeller
573-474-7400
Employees worked with
avatar
ANDREW A MOELLER
Verified Customer
Columbia, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and friendly
Great service with great attention to detail on everything.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 04/02/2018 06:31 AM

Thank you for the great review.  We truly appreciate it.  

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
SH
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Shirley H.
Columbia, MO
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It was great. Service
Friendly fast and efficient.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 03/29/2018 05:26 AM

Thank you for the great response.  We look forward to seeing you next time.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
NW
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Nathan W.
Moberly, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Top Notch Services
I'm always impressed with the service I receive at Joe Machens Hyundai. They go above and beyond the typical perks of any other oil change location.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 03/28/2018 07:31 AM

Thank you for the great score.  We truly appreciate your business.

Andrew Moeller
573-474-7400
Employees worked with
avatar
ANDREW A MOELLER
Verified Customer
Columbia, MO
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Happy with my service
I was given a convenient appointment and when I arrived was given service right away. The service person was courteous and helpful and the waiting area was clean and comfortable. My experience has added to my satisfaction with Hyundai.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 03/27/2018 01:56 PM

Thank you for the great review. It means a lot to us.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
JC
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Jerry C.
Columbia, MO
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
service department
very pleased with service writer named Andrew. Always greets me with a smile and asks how he can help me. very professional and always completes the job to be done in short time period
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 03/26/2018 07:07 AM

Thank you Mr. Cupit for your continued business.  I look forward to helping you with that beautiful new G90.

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
SH
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Sue H.
Mexico, MO
2010 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Satisfied
I have no complaint regarding the service I received. I will bring my car back when needed
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 03/20/2018 03:36 PM

Thank you for your response.  Let me know what we can do to earn the 5th star. 

Andrew Moeller
573-474-7400
Employees worked with
avatar
ANDREW A MOELLER
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