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ANDREW A MOELLER

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(913 reviews)
90

DA
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Dennis A.
Columbia, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I feel the quality of service work is great.
I also feel in comparison parts are overpriced.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 05/24/2017 10:55 AM

Thank you so much Dennis for your feedback and your continued business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

PJ
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Pamela J.
Columbia, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everyone is so nice. Never had anyone treat me with any disrespect.
Yes.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 05/24/2017 10:28 AM

Pamela thank you so so much for your kind words. This is so great to hear. Thank you for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

NW
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Nathan W.
Moberly, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Benefits
The oil change includes all the amenities in the waiting room including cold drinks or espressos. My car always comes back to me cleaner than before.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 05/15/2017 01:04 PM

Thank you so much Nathan it's always a pleasure when your here. Thank you for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

Verified Customer
Baring, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Personal and Timely Service
The work was completed in record time, and the mechanic, Dustin, was so friendly and polite
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 05/12/2017 11:57 AM

Thank you so much Dustin is one of our best.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

DA
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Diab A.
Jefferson City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Services
Services is greate
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 05/11/2017 02:16 PM

Thank you Diab we appreciate your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

Verified Customer
Kirksville, MO
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Complete Care
Service was quick, and complete. I felt as though the staff did a great job in tending to what was appropriately necessary for my vehicle at this point in time.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 05/10/2017 06:42 AM

This is so great to hear thank you for the complements and for your business,

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

JR
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Jack R.
Columbia, MO
2014 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
me
ok
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 05/09/2017 06:47 AM

Thank you for your review Jack and thank you for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

GS
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Gary S.
Columbia, MO
2011 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
service visit
Knowledgeable and cordial service writer.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 05/05/2017 06:01 AM

Thank you Gary this is great to hear. Thank you for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

Verified Customer
Boonville, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service review
Like I said earlier.... waiting area needs a lot of work.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 05/01/2017 03:55 PM

Thank you for your feedback and you are so right Toyota's waiting area is great I wish we had that kind of room to work with. 

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

Verified Customer
Marshall, MO
2013 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service!
Professional and friendly....Took care of everything with no worries!
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 05/01/2017 03:53 PM

I love hearing this thank you so much.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

MM
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Max M.
Columbia, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
0wner
ok
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 05/01/2017 03:52 PM

Max thank you so much for business and review.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

BS
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Bradley S.
Columbia, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
bRAKE JOB AND RECALL NOTICE WORK
The job was completed in a timely manner and other work that I required a quote on was given very quickly.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 04/28/2017 10:26 AM

Thank you so much Bradley let us know if you need anything.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

JT
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John T.
Columbia, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
Yes
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 04/27/2017 03:40 PM

Thank you so much John we really appreciate your great review.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good Job
good job, no problems
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 04/26/2017 11:16 AM

Thank you so much for your review and for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

RK
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Roberta K.
Columbia, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Mrs.
Excellent!
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 04/24/2017 04:19 PM

Thank you for taking your time to send this review Roberta and  thank you so much for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

TC
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Travis C.
Columbia, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice employees
Hyundai makes a great product choosing certified dealers is vital to the car for your vehicle. Just wish there was not frequent emails asking us to trade the vehicles we love for new ones.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 04/24/2017 07:33 AM

Thank you so much Travis this is great to hear. I will get with sales and see if they can slow down on the emails for you. Thank you for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

Verified Customer
Moberly, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
people
good service,done in a timely manner.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 04/24/2017 05:37 AM

Thank you so much for your review and for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

HF
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HEATHER F.
2017 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service and shuttle driver! She
Yes
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 04/22/2017 10:52 AM

I will talk to the detail department about the wash. Thank you for the feedback.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

PT
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Paul T.
Whiteman Air Force Base, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome service!
Appreciate the great customer service and attention to detail!!
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 04/22/2017 10:53 AM

Thank You for the great review!

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with

LH
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Larry H.
Boonville, MO
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
larry
i stop by to see if they had time to service my suv . they took it right in for me
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 04/20/2017 03:43 PM

Thank You!

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
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