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SureCritic / Hyundai Dealer / Joe Machens Hyundai / ANDREW A MOELLER
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ANDREW A MOELLER

Joe Machens Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(913 reviews)
90

Reviews of ANDREW A MOELLER

Verified Customer
Columbia, MO
2008 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Very friendly and considerate
Fixed my car under a manufacture warranty, which I didn't know my car qualified for. Wonderful group to work with.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 04/19/2017 07:41 AM

Thank You for taking the time for the review. We truly appreciate it.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
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ANDREW A MOELLER
JB
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Judy B.
Columbia, MO
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Na
Na
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 04/18/2017 05:36 AM

Thank You Judy. We do appreciate it.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Columbia, MO
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
service very good
yes
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 04/17/2017 05:52 AM

Thank You for the great review!!!

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
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ANDREW A MOELLER
SK
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Samona K.
Boonville, MO
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Great service as always and thanks for getting me in on Saturday even without an appointment when a light came on.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 04/15/2017 05:52 PM

Thank you  Samona and you are so welcome. See you next time.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Columbia, MO
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall service
You guys did a great job, very professional and informative
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 04/14/2017 06:03 AM

Thank you so much for your review and for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
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ANDREW A MOELLER
MF
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Marcus F.
Columbia, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always a good experience
I can honestly say that I have no concern when I drop off my car and tell them to check things out. I am confident I'm consistently getting honest feedback.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 04/12/2017 06:07 AM

Thank you Marcus I love hearing this, trust is the #1 thing that we strive for. Without it we can not exist. Thank you

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
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ANDREW A MOELLER
JM
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Jennifer M.
Columbia, MO
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Another Satisfied Customer
Joe Machens Hyundai Service is the best! They are friendly, have nice amenities in the waiting room, and provide excellent service.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 04/11/2017 02:33 PM

Jennifer your so kind. Thank you so much for this and for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
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ANDREW A MOELLER
JB
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Julie B.
Columbia, MO
2012 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They keep me going!
Good people, excellent service. They keep my car running and me going!
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 04/11/2017 10:20 AM

This is our goal, thank you so much Julie.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
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ANDREW A MOELLER
BS
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Brian S.
Mexico, MO
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quality Service
Machens Hyundai provided me quality car care quickly and at a great price.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 04/10/2017 11:47 AM

This is great to hear Brian thank you so much for sharing and for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
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ANDREW A MOELLER
AW
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Angela W.
Prairie Home, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Always clean the car after working on it!
Thanks, it's a little thing but appreciated!
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 04/10/2017 11:46 AM

And we appreciate your kind words and business. Thank you

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
avatar
ANDREW A MOELLER
Verified Customer
Moberly, MO
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
.........
....... .
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 04/06/2017 12:25 PM

Thankyou so much for taking your time to do this review and for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
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ANDREW A MOELLER
LG
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Larry G.
Fulton, MO
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Get in and out
Good
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 04/03/2017 12:54 PM

Thank you Larry I love to hear this and thank you for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
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ANDREW A MOELLER
LS
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Laura S.
Fulton, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Customer Service
The customer service teams is always thorough, efficient and courteous.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 03/31/2017 07:58 AM

Laura your the best thank you so much for this!

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Brunswick, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Good service as usual.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 03/27/2017 11:16 AM

Thank you so much this is great to hear.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
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ANDREW A MOELLER
RM
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Rebecca M.
Glen Carbon, IL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer First - Thanks for listening !!!!
The Customer Service and the new Comfy chairs, phone chargers and delicious drink choices.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 03/27/2017 11:07 AM

Your welcome Rebecca and thank you for your feedback and business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
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ANDREW A MOELLER
KT
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Kimberly T.
Boonville, MO
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Service was good.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 03/23/2017 11:06 AM

Thank you kimberly it's always a pleasure. 

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
avatar
ANDREW A MOELLER
JM
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Jeffrey M.
Columbia, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Everyone is always friendly. They also tell me exactly what needs to be done and what can wait, well in advance so I can plan financially.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 03/20/2017 02:55 PM

Thsi is so great to hear Jeffrey thank you for sharing and thank you for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
avatar
ANDREW A MOELLER
MK
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M K.
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very friendly service everytime.
We are very satisfied with the service we have received from Machens Hyundai. Very friendly and helpful people.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 03/20/2017 02:54 PM

Thank you so much and thank you for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
avatar
ANDREW A MOELLER
CH
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Clydia H.
Columbia, MO
2011 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Trustworthy
As always, polite service personnel and thorough service technicians.
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 03/18/2017 03:12 PM

Thank you so much Clydia for your kind words and for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
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ANDREW A MOELLER
JB
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Jessica B.
Columbia, MO
2013 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Needs work
Most of the team is nice. Once when I tried to look at vehicles the guy did a good job talking me out of buying a car. I will keep going to green Hyaundai
Recommended
Travis M B., SERVICE MANAGER from Joe Machens Hyundai responded on 03/15/2017 01:05 PM

Thank you for the feedback Jessica. I will have a talk with detail unfortunately they are a separate business and I hate that they reflect on us. Please accept my apology. Thank you for your business.

TRAVIS M. BACKERS
SERVICE MANAGER
573-474-7400
Employees worked with
avatar
ANDREW A MOELLER
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