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SureCritic / Hyundai Dealer / Joe Machens Hyundai / ANDREW A MOELLER
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ANDREW A MOELLER

Joe Machens Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(913 reviews)
90

Reviews of ANDREW A MOELLER

GS
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Gary S.
Columbia, MO
2011 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Advisor
Andrew Moeller, Service Advisor, was his usual, trustworthy self. I appreciate his honest input.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 12/04/2019 07:50 AM

Thank you for the great review Gary!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Columbia, MO
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Service is prompt. Technicians friendly and efficient.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 12/04/2019 07:51 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Columbia, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
The service department has always been very responsive to my concerns. Have told me when repairs such as brakes are not needed.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 12/04/2019 07:54 AM

Thank you for the great review!

 

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Atlanta, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Staff
Ok
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 12/04/2019 07:55 AM

Thank you for the great review!

 

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
JS
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Jennifer S.
Columbia, MO
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service
Great customer service!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 11/21/2019 06:11 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
CP
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Charles P.
Columbia, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Perfect
Everything fixed, better than ever, all in less than an hour. Thank you.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 11/21/2019 06:11 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Columbia, MO
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Another good experience at Machens Hyundai
I greatly appreciate the courtesy I am shown at each visit, and how the advisors point out suggested maintenance but don’t push it.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 11/19/2019 12:50 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
BT
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Brenda T.
Bevier, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Suv serviced
Great service & friendly staff! They are very knowledgeable in their line of work.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 11/11/2019 09:42 AM

Thank you for the great review!

 

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
SF
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Susan F.
New Franklin, MO
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai Service
I would recommend the Machens Hyundai Service Department to everyone. I truly trust them with my car.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 11/11/2019 09:42 AM

Thank you for the great review!

 

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
RG
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Robert G.
Fulton, MO
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Dependable Service
Dependable, friendly service that's always available and thorough!!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 11/04/2019 01:33 PM

Thank you for another great survey! We truly appreciate it.  

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Jefferson City, MO
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Amazing Car Buying Experience!
With so many options, you would think car dealers would go the extra mile to win over customers. Well, Columbia/Jefferson City, you now have a dealer that cares about YOU! From the time we stepped onto the lot and began looking at cars, we knew we had made the right choice of dealer. The salesperson, Judy Keys, cheerfully greeted us and invited us to look around. She did not pressure us, but had answers to all our questions. She knew the vehicle well and thoroughly introduced us to it. When we returned from the test drive, the sales manager greeted us also and looked at our trade-in. They gave us a value on the spot. One conversation later, we bought the vehicle. No hassle. The way it should be. It feels great to be valued by a seller in today's marketplace where we all have impersonal buying experiences on a daily basis. Way to go, Joe Machens Hyundai!!!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 10/31/2019 11:09 AM

Thank you for the great review!

 

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
JM
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James M.
Columbia, MO
2008 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service and easy
Easy to. Set up appointment no pressure.
Recommended
TYLER S., SERVICE WRITER from Joe Machens Hyundai responded on 10/25/2019 01:49 PM

Thank you for completing our suvey, we greatly appreciate your feedback.



Tyler Schrimpf - 573-474-7400

Employees worked with
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ANDREW A MOELLER
JJ
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Judy J.
Kirksville, MO
2014 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Accomodating
Assisted to assure the visit was convenient for me providing a ride to the mall and pick up.
Recommended
TYLER S., SERVICE WRITER from Joe Machens Hyundai responded on 10/25/2019 01:49 PM

Thank you for completing our suvey, we greatly appreciate your feedback.



Tyler Schrimpf - 573-474-7400

Employees worked with
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ANDREW A MOELLER
Verified Customer
Ashland, MO
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy visit
As always, there was very little pressure to add services. The staff is very respectful when I only want the basics done, nothing extra.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 10/23/2019 05:43 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
JA
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James A.
Columbia, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service, very fast work
Took my car in for regular maintenance and to get a tail light replaced. Was in and out in under an hour and the staff was very helpful, personable, and polite. That’s why I keep coming back. Thanks again!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 10/23/2019 05:43 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Columbia, MO
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
New tires
The guys are always friendly. Thank you
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 10/17/2019 07:58 AM

Thank you for the great review!

 

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
BW
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Bill W.
Columbia, MO
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
a
Excellent as always
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 10/14/2019 06:27 AM

Thank you for the great review!

 

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
RW
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Robert W.
Columbia, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everyone employed there are professional and caring in their interaction with customers. Very pleased with my Hyundai!
Have had my Sonata since Feb 2011 and I couldn't be more pleased with the car as well as the service and upkeep provided by Machens Hyundai (They are the only people I have had do any work on the car).The people there are professional, knowledgeable, and friendly. Unlike many dealerships, they do not press this customer with suggested services but rather make suggestions along with a thorough explanation as to what the service is for. In every case the final decisions are left to the customer. If and when I purchase a replacement for my Sonata I will go to Machens Hyundai to meet my needs.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 10/07/2019 05:59 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
LG
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Larry G.
Fulton, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
They get you out as soon as possible
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 10/07/2019 05:59 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
avatar
ANDREW A MOELLER
Verified Customer
Overland Park, KS
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Appreciated the great service. If we lived in the area we'd be back. If you live in the area would absolutely recommend you for service.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 09/19/2019 05:53 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
avatar
ANDREW A MOELLER
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