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BRAD DEAN

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1492 reviews)
76

Reviews of BRAD DEAN

Verified Customer
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Title
Great Dealership
Recommended
Brad D. from St. Charles Hyundai responded on 10/31/2017 11:32 AM

Thank you for the perfect five star survey! Glad we can be your go to stop for your Hyundai needs.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
CT
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Constantine T.
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
Excellent
Recommended
Brad D. from St. Charles Hyundai responded on 10/30/2017 09:58 AM

Thank you for the perfect five star survey on your most recent service trip to our dealership. Hope to see you soon!

Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
LS
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Lois S.
Saint Charles, MO
2009 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
Thanks
Recommended
Brad D. from St. Charles Hyundai responded on 10/30/2017 09:58 AM

Thank you for the perfect  survey on your most recent service trip to our dealership. Hope to see you soon!

Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
JS
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Justin S.
Saint Charles, MO
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice Job
Would definitely come back
Recommended
Brad D. from St. Charles Hyundai responded on 10/30/2017 09:58 AM

Thank you for the perfect five star survey on your most recent service trip to our dealership. Hope to see you soon!

Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
JE
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JOHN E.
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Very friendly!
Had a great service experience!
Recommended
Brad D. from St. Charles Hyundai responded on 10/26/2017 12:07 PM

Thank you for the perfect five star survey on your recent service trip to our dealership! Glad we can be your go to stop for all your Hyundai needs.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Peters, MO
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car Wash
You should give car wash free car after service. The hyandia dealer ship I can from Florida.did which was very nice hand car wash.
Recommended
Brad D. from St. Charles Hyundai responded on 10/25/2017 01:05 PM

Thank you for the great five star survey on your most recent service trip to our dealership. Hope to see you soon for further routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
AP
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Anthony P.
Winfield, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great service
Got me in and out real quick, they even washed and vacuumed the car with out asking.
Recommended
Brad D. from St. Charles Hyundai responded on 10/23/2017 12:21 PM

Thank you for the perfect five star survey. glad we can always be your go to dealership.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
Verified Customer
High Ridge, MO
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
oil change
Great price and service
Recommended
Brad D. from St. Charles Hyundai responded on 10/23/2017 12:21 PM

Thank you for taking the time to respond to our survey on your most recent service with our dealership. Glad we can always keep you and your vehicle happy

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
Verified Customer
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy and quick
Second time techs failed to reset oil change reminder. Chevy dealer always washed vehicle after service.
Recommended
Brad D. from St. Charles Hyundai responded on 10/23/2017 08:09 AM

Thank you for the great five star survey on your most recent trip to our dealership. Hope to see you soon for further routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
SB
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Stephen B.
O Fallon, MO
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast, competent
Excellent
Recommended
Brad D. from St. Charles Hyundai responded on 10/23/2017 08:09 AM

Thank you for the great five star survey on your most recent trip to our dealership. Hope to see you soon for further routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
Verified Customer
Wentzville, MO
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
-
-
Recommended
Brad D. from St. Charles Hyundai responded on 10/23/2017 08:09 AM

Very much appreciate the perfect five star survey on your most recent visit to our dealership. Glad we can be your go to dealership for all your Hyundai needs.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
RH
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Robert H.
Saint Charles, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Robert H
It is close to where I live. Every time the vehicle is serviced promptly and properly.
Recommended
Brad D. from St. Charles Hyundai responded on 10/23/2017 08:09 AM

Thank you for the great five star survey on your most recent trip to our dealership. Hope to see you soon for further routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BS
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Brandon S.
Washington, MO
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Part recall
Hyundai promptly replaced the faulty part in our car
Recommended
Brad D. from St. Charles Hyundai responded on 10/18/2017 05:47 AM

Thank you for the very positive five star survey on your recent service trip to our dealership. We hope to see you soon for general routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
SA
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SARAH A.
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
AMAZING!
The St. Charles Hyundai service department really is as amazing as they say! I will for sure be backs!
Recommended
Brad D. from St. Charles Hyundai responded on 10/18/2017 05:46 AM

Thank you for the very positive five star survey on your recent service trip to our dealership. We hope to see you soon for general routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
VD
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Vincent D.
St. Louis, MO
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
I have never been to St Charles Hyundai but from the moment I walked in I was made to feel as if I had been coming to and had a long and great relationship with this dealership for years and based on the service and professionalism of the staff... I will be!
Recommended
Brad D. from St. Charles Hyundai responded on 10/18/2017 05:46 AM

Thank you for the great five star survey on your first service trip to our dealership! Glad we could make you feel welcome and hope to see you soon for further routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
MD
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Michael D.
O Fallon, MO
2009 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
OK Service
Errors on billing. Had to return for a credit since I was billed incorrectly. Complimentary car wash was a waste of my time waiting as anyone could have done a better job.
Recommended
Brad D. from St. Charles Hyundai responded on 10/18/2017 07:01 AM

Thank you for the feedback on the quality of the car wash you received at your last service visit. We will review your feedback with our staff to improve the quality of the car wash and bring it back up to the level we expect.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Peters, MO
2012 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Not happy
This dealership has gone downhill. My last two visits have been terrible. They lied to me about the condition of my car and services needed. I do not suggest servicing your vehicle here.
Not Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 10/20/2017 05:59 AM

Thank you for the feedback regarding your last visit to our service department. I'm sorry the information about your tire condition and status of your vehicles maintenance requirements were not conveyed to you properly. We strive to give our customers the best experience and your valuable feedback will be used to improve our staff and our processes. We hope to see you again so we can show that we do provide service at a much higher level. Thank you for your business, it is appreciated.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BD
BRAD DEAN
RP
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RICHARD P.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always taken care of satifactorly
Very good company to do business with.
Recommended
Brad D. from St. Charles Hyundai responded on 10/17/2017 05:24 AM

Thank you for the great five star survey! We look forward to your next visit with our dealership.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
LT
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Lucinda T.
Saint Charles, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Friendly pleasant great service
Recommended
Brad D. from St. Charles Hyundai responded on 10/13/2017 01:27 PM

Thank you for the perfect survey on your most recent service trip to our dealership. We hope to see you soon for further routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
DH
DAN HANSEN
RM
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Ronald M.
Saint Peters, MO
2010 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
.
.
Recommended
Brad D. from St. Charles Hyundai responded on 10/13/2017 01:27 PM

Thank you for the perfect survey on your most recent service trip to our dealership. We hope to see you soon for further routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
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