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SureCritic / Hyundai Dealer / St. Charles Hyundai / BRAD DEAN
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BRAD DEAN

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1492 reviews)
76

Reviews of BRAD DEAN

KB
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Kathy B.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
professional, caring employees
Service is always professional, yet caring.
Recommended
Brad D. from St. Charles Hyundai responded on 10/13/2017 01:27 PM

Thank you for the perfect survey on your most recent service trip to our dealership. We hope to see you soon for further routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
RR
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Rita R.
Saint Charles, MO
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Rating
good service
Recommended
Brad D. from St. Charles Hyundai responded on 10/13/2017 01:26 PM

Thank you for the great five star survey on your latest service trip to our dealership. Hope to see you soon!

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
EA
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Elizabeth A.
Wentzville, MO
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service is wonderful
Makes sure all my questions were answered about my concerns of my veloster
Recommended
Brad D. from St. Charles Hyundai responded on 10/09/2017 09:40 AM

Thank you for the great five star survey on your latest visit to our dealership. Hope to see you soon for your next routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
VJ
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VALERIE J.
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Respect
Customer is always treated with respect.
Recommended
Brad D. from St. Charles Hyundai responded on 10/09/2017 09:39 AM

Thank you for the great five star survey on your latest visit to our dealership. Hope to see you soon for your next routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
AC
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Arcelia C.
Ferguson, MO
2016 Hyundai Azera
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The staff
Team work!!!
Recommended
Brad D. from St. Charles Hyundai responded on 10/09/2017 09:39 AM

Thank you for the great review on your service trip to our dealership. Please let us know how we can make your next visit a five star experience.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
CH
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Charles H.
St. Peters, MO
2007 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Will not shop anywhere else.
All of our cars purchased in the last 20 years have come from St Charles Hyundai. In the future they will continue to come from there. while your in business we will be in business!
Recommended
Brad D. from St. Charles Hyundai responded on 10/09/2017 09:39 AM

Thank you for the very positive five star survey on your latest trip to see us. Glad we can keep you happy with our service for so many years and many years to come. Hope to see you soon!

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
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Verified Customer
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, courteous service always
I am always amazed at the friendliness and professional ways of everyone who works here!!
Recommended
Brad D. from St. Charles Hyundai responded on 10/09/2017 09:39 AM

Thank you for the great five star survey on your latest visit to our dealership. Hope to see you soon for your next routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
RW
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Richard W.
Saint Charles, MO
2013 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Didn't do what you said you would do.
Not unless the did what you said you did. Which you didn't.
Recommended
Brad D. from St. Charles Hyundai responded on 10/05/2017 09:44 AM

Thank you for taking th time to fill out the survey on your latest service trip to our dealership, I did review your last service and it does show that the new dip stick was billed out and installed on your vehicle per the recall being performed. The new dip stick does look the exact same just has full marking in different spot.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
DH
DAN HANSEN
RM
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ROSANNE M.
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Staff is always accomdating. Confirms what I requested to be done.
This is the 3rd car I have purchased from this dealership. I am happy with their staff and their service.
Recommended
Brad D. from St. Charles Hyundai responded on 10/04/2017 09:20 AM

Thank you for the positive review on your last service. We can wash your vehicle anytime you come in for serivce. Please mention it if we haven't already asked.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
Verified Customer
O Fallon, MO
2013 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall work
Very little communication on whether anything was wrong during a safety recall check.
Recommended
Brad D. from St. Charles Hyundai responded on 10/03/2017 03:43 PM

We do apologize for the lack of communication you received when picking up your vehicle, We reviewed your paperwork and there were no problems found with any of the recall work done and all the recalls are up to date on your vehicle. Hope to see you soon for regular routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
JM
JOHN MEYER
TB
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Tammy B.
Saint Charles, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service received
The service here is awesome! Definitely will return.
Recommended
Brad D. from St. Charles Hyundai responded on 10/03/2017 11:38 AM

Thank you for the great five star survey on your latest service trip to our dealership, Hope to see you soon for further routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
JR
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Jerry R.
Saint Charles, MO
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service *****
The service department at St. Charles Hyundai is one of the best I have ever work with on all of my vehicles. They did a great job of getting us in and out. The tech know their jobs and are really friendly with the customers.
Recommended
Brad D. from St. Charles Hyundai responded on 10/03/2017 10:24 AM

Thank you for the great five star survey on your latest service trip to our dealership. Glad we can always keep you happy with our service department and staff.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
SR
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Sharon R.
Saint Peters, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick and friendly service
I have always been pleased with the service I've received!
Recommended
Brad D. from St. Charles Hyundai responded on 10/02/2017 02:18 PM

Thank you for the very positive five star survey, glad we can be your go to stop for all your Hyundai needs.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
KW
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Kristin W.
Saint Louis, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
everything great... as always
I drive out of my way to come to this Hyundai dealership (about 35 minutes from where I live) when I have one within 10 minutes of where I work. This location always provides exceptional customer service, is timely, and communicates well. I have not had the same experience at two other Hyundai dealerships in the St. Louis area. I purchased my car from this location (and also had a great experience) and will continue to come here for service and for future purchases.
Recommended
Brad D. from St. Charles Hyundai responded on 09/29/2017 01:40 PM

Thank you for the great five star survey, glad we can always keep you happy with our service department. Hope to see you soon for further routine maintenance.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
Verified Customer
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai is the best!
You can't find better service
Recommended
Brad D. from St. Charles Hyundai responded on 09/28/2017 01:08 PM

Thank you for the great five star survey, glad we can always keep you and your Hyundai happy!

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
MC
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Marie C.
Saint Peters, MO
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Have been customer for over 10 years and have always been pleased with the quality of the work and the professionalism of the staff.
Recommended
Brad D. from St. Charles Hyundai responded on 09/27/2017 08:18 AM

Thank you for taking the time to respond to your most recent service with our dealership, Glad we can always take care of you and your vehicle. Hope to see you soon for further routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
Verified Customer
Wentzville, MO
2011 Hyundai Veracruz
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exceptional Service Team
Yes
Recommended
Brad D. from St. Charles Hyundai responded on 09/27/2017 08:18 AM

Thank you for taking the time to fill out our survey on your most recent service trip to our dealership. Let us know how we can make your next service trip a five star experience.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
MH
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Michael H.
O Fallon, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Satisfied Customer
Completed work in a timely manner.
Recommended
Brad D. from St. Charles Hyundai responded on 09/26/2017 02:52 PM

Thank you for taking advantage of our quick service department, glad we could get you in and out in a timely fashion.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
KC
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Karen C.
Saint Charles, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
Car recalled; dealer could not have been more attentive and responsive.
Recommended
Brad D. from St. Charles Hyundai responded on 09/26/2017 07:00 AM

Thank you for the great five star survey on your latest service trip to our dealership.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
JS
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Jerie S.
Saint Peters, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Great service
Recommended
Brad D. from St. Charles Hyundai responded on 09/25/2017 05:35 AM

Thank you for the great five star survey, We greatly appreciate all your continued business done with our dealership.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
JM
JOHN MEYER
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