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SureCritic / Hyundai Dealer / St. Charles Hyundai / BRAD DEAN
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BRAD DEAN

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1492 reviews)
76

Reviews of BRAD DEAN

CT
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CYNTHIA T.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Efficient and courteous
Was there for an emissions inspection and service recall.
Recommended
Brad D. from St. Charles Hyundai responded on 08/29/2017 06:27 AM

Thank you for taking the time to fill out a perfect survey on your latest service trip to our dealership. Hope to see you soon for general maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
MB
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Maxie B.
Chesterfield, MO
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
service
Friendly and knowledgeable. Excellent service
Recommended
Brad D. from St. Charles Hyundai responded on 08/29/2017 06:27 AM

Thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
DM
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Dena M.
Maryland Heights, MO
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
The tech was very friendly and customer oriented
Recommended
Brad D. from St. Charles Hyundai responded on 08/29/2017 06:26 AM

Thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
RK
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ROBERT K.
2016 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very good, but not Great.
I brought my car into the dealership at 8:30 AM and did not leave until 10:30. I thought it was a little bit long a period for an oil change considering I was among the first to arrive there.
The service person who signed me in was courteous as was the service person who advised me that the car was done and I could leave. Check out was quick and easy. It was just the excessive (in my estimation) time I was there.
Recommended
Brad D. from St. Charles Hyundai responded on 08/29/2017 06:26 AM

We do apologize for the extended wait time on your last service, we were experiencing a high volume of cars at that time of the day and do appreciate your patience with us. Hope to see you soon for your next scheduled routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
PR
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Patricia R.
Saint Charles, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Staff
Helpful and pleasant
Recommended
Brad D. from St. Charles Hyundai responded on 08/29/2017 06:24 AM

Thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
O Fallon, MO
2012 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundia Elantra 2012
Very nice and knowledgeable crew. Got me in and out within a timely manner. ⭐️⭐️⭐️⭐️
Recommended
Brad D. from St. Charles Hyundai responded on 08/25/2017 02:14 PM

Thank you for the great survey, we greatly appreciate all your continued business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
KO
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Kelly O.
North Babylon, NY
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
Great Staff and fast service! It's obvious they care about their customers.
Recommended
Brad D. from St. Charles Hyundai responded on 08/22/2017 05:13 AM

Thank you for the awesome five star survey, Glad we can be your go to Hyundai dealership and look forward to working with you for many years to come. See you soon for your next routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
AR
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Aerial R.
Elsberry, MO
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GREAT
Caring team at Hyundai! Makes people walk in the door feeling welcomed!!
Recommended
Brad D. from St. Charles Hyundai responded on 08/18/2017 03:08 PM

Thank you for the great five star survey, glad we could get your Hyundai in and keep you happy with our service. Hope to see you soon for further routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
DN
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Donna N.
Millstadt, IL
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
Took my Sonata in for 60,000 mile service. Work was efficient and complete. Friendly service
Recommended
Brad D. from St. Charles Hyundai responded on 08/18/2017 03:08 PM

Thank you for the great five star survey, we appreciate all your continued business done with our dealership.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
AR
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Anthony R.
Saint Charles, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good recall experience
Reliable, comfortable. I have confidence in their work. I do have a big problem with the dealership, though. I got 2 emails from a Joe Ford, and a snail mail addressed to my long dead wife. This pains me. I emailed Joe to cease/desist/apologize after the 2nd email. No response.
Recommended
Brad D. from St. Charles Hyundai responded on 08/18/2017 03:08 PM

Thank you for taking the time to fill out your survey on your latest service trip. We greatly appreciate the five star survey, hope to see you soon for further routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
JM
JOHN MEYER
SG
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Sharon G.
Lake Saint Louis, MO
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Conscientious, helpful and friendly
Yes I would recommend this business to anyone. I came here at the recommendation of a friend.
Recommended
Brad D. from St. Charles Hyundai responded on 08/18/2017 07:23 AM

Thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership. Hope to see you soon for further routine maintenance.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
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Verified Customer
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Exceptional Customer Service
Everyone is so nice and helpful!! Great service!!
Recommended
Brad D. from St. Charles Hyundai responded on 08/18/2017 07:23 AM

Thank you for the great five star survey. hope to see you soon for further routine maintenance.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
JM
JOHN MEYER
KK
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Karen K.
Saint Charles, MO
2016 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Not as good as normal
Service was slower than predicted and job was left unfinished, I had to return to get it done. Not their usual good job.
Recommended
Brad D. from St. Charles Hyundai responded on 08/18/2017 07:23 AM

We do apologize for having to return to have us install the cabin filter, We will for sure make sure your next trip to our dealership will be a five star experience.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
JM
JOHN MEYER
JA
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Joseph A.
Ballwin, MO
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Outstanding Service
They completed the work so fast I couldn't even finish a cup of coffee.
Recommended
Brad D. from St. Charles Hyundai responded on 08/15/2017 03:08 PM

Thank you for the great survey, we are glad we could get you in and out so fast for the recall work. Hope to see you soon for routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
CA
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Carol A.
O Fallon, MO
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
authorized dealer; safe and trustworthy.
again, I trust them.
Recommended
Brad D. from St. Charles Hyundai responded on 08/15/2017 02:38 PM

Thank you for the great five star survey. We hope to see you soon for further routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
CD
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Carisa D.
Saint Peters, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Excellent and timely service!
Recommended
Brad D. from St. Charles Hyundai responded on 08/15/2017 12:55 PM

Thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership. Hope to see you soon for further routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
DM
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DONALD M.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
fast & friendly service
got a notice of a recall - set an appointment - they found I had another update - got them both done & even washed the car
Recommended
Brad D. from St. Charles Hyundai responded on 08/14/2017 10:13 AM

Thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
LG
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Louis G.
Cottleville, MO
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Courteous, helpful.
Very good.
Recommended
Brad D. from St. Charles Hyundai responded on 08/11/2017 02:06 PM

Thank you for the great five star survey, we look forward to your next routine visit with our service department.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
JY
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Joann Y.
Elsberry, MO
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick and Efficient
We always get our Hyundai serviced at St Charles Hyundai. Quick, efficient and friendly.
Recommended
Brad D. from St. Charles Hyundai responded on 08/11/2017 02:06 PM

Thank you for taking the time to take our survey on your latest service trip to our dealership, We greatly applicate all your business done with our dealership.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
VM
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Venkata M.
O Fallon, MO
2012 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Service is excellent and completed as promised.

Thank you so much
Recommended
Brad D. from St. Charles Hyundai responded on 08/11/2017 02:02 PM

We appreciate the very positive survey, please let us know how we can make your trips here a five star experience.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
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