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BRAD DEAN

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1492 reviews)
76

Reviews of BRAD DEAN

KM
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Kathleen M.
Saint Peters, MO
2012 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/31/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Automatically checked for recalls
Automatically checked for recalls when I took my sonata in for a shock leak and filter change, they found a recall and automatically took care of it.
Recommended
Brad D. from St. Charles Hyundai responded on 02/01/2017 10:01 AM

thank you for the great survey for the recent service in our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
FE
FRANK ELLIS
DJ
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Danny J.
Cottleville, MO
2012 Hyundai Sonata Hyb
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/29/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Very good work.
Recommended
Brad D. from St. Charles Hyundai responded on 01/30/2017 10:21 AM

thank you for the great survey. we appreciate all your business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
SM
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Shurman M.
Saint Charles, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
True Service
Knowledgeable and friendly
Recommended
Brad D. from St. Charles Hyundai responded on 01/30/2017 10:20 AM

thank you for the great five star survey. we appreciate all your business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
TS
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THOMAS S.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Review
Service was professional, friendly and tmely.
Recommended
Brad D. from St. Charles Hyundai responded on 01/26/2017 08:23 AM

thank you for the great five star review, we appreciate all your business done with out dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
MO
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MICHAEL O.
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
ur people
excellent service always
Recommended
Brad D. from St. Charles Hyundai responded on 01/23/2017 01:35 PM

thank you for the great five star survey. we appreciate all your business done with our dealership.

thank you, Brad Dean
Hyundai service

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
RP
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RICHARD P.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
They're honest, can't beat that.
I'm pleased that I chose to buy my car from this company back in 2015. Never had anything but a positive experience, best of all I trust them and their word. By the way, the coffee is very good, maybe I'll make it a point to sneak buy and cop a cup from time to time, maybe I wont get caught.
Recommended
Brad D. from St. Charles Hyundai responded on 01/19/2017 07:24 AM

thank you for the great five star survey we are glad we can be your go to Hyundai dealership to keep your Hyundai in great running order.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
PA
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Peter A.
Saint Charles, MO
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy enough...
I had the 7500 mile service set up for the Tucson...set the appointment up online, went it and was in and out within 25-30 minutes. Always friendly staff making the wait worth it.
Recommended
Brad D. from St. Charles Hyundai responded on 01/19/2017 06:02 AM

thank you for the great five star survey. we appreciate all your business done with our dealership.

thank you, Hyundai service
brad dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
DR
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Daniel R.
Weldon Spring, MO
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Great Service
Recommended
Brad D. from St. Charles Hyundai responded on 01/11/2017 02:07 PM

thank you for the great five star survey. we appreciate all your business done with our dealership.

thank you, Hyundai service
brad dean

Employees worked with
BD
BRAD DEAN
JD
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JENNIFER D.
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and helpful
Everyone is very friendly and professional. Service was done in a timely manner and I always love the nice clean car I get back!
Recommended
Brad D. from St. Charles Hyundai responded on 01/11/2017 02:07 PM

thank you for the great five star survey. we appreciate all your business done with our dealership.

thank you, Hyundai service
brad dean

Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Peters, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
H
H
Recommended
Brad D. from St. Charles Hyundai responded on 01/11/2017 02:07 PM

thank you for the great five star survey. we appreciate all your business done with our dealership.

thank you, Hyundai service
brad dean

Employees worked with
BD
BRAD DEAN
PR
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Patricia R.
Saint Charles, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always good service
Always good service
Recommended
Brad D. from St. Charles Hyundai responded on 01/10/2017 02:44 PM

thank you for the great five star survey. we appreciate all your business done with our dealership.

thank you, Hyundai service
brad dean

Employees worked with
BD
BRAD DEAN
JP
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Jack P.
Saint Charles, MO
2013 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Always Friendly and Responsive
Took care of my needs quickly.
Recommended
Brad D. from St. Charles Hyundai responded on 01/09/2017 02:32 PM

thank you for the great five star survey, we appreciate all your business.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
JS
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JACQUELINE S.
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Factory service
Very Professional curtious service from the counter to the cashier
Recommended
Bradly D. from St. Charles Hyundai responded on 01/07/2017 07:53 AM

thank you for the great five star survey on your last trip to our dealership. we appreciate all your business done with us.

thank you, Hyundai service
brad dean

Employees worked with
BD
BRAD DEAN
AF
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Anita F.
Wentzville, MO
2014 Hyundai Tucson
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The employees
Anita Fryman
Recommended
Bradly D. from St. Charles Hyundai responded on 01/04/2017 05:17 AM

we do greatly apologize for the miss hap with your Tucson, we assure it will not happen again. glad we were able to speak to you about the issue and keep you happy with our service department. we look forward to your next visit with us.

thank you, Hyundai service
Brad Dean
 
636-441-4481

Employees worked with
BD
BRAD DEAN
TD
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Terry D.
Troy, MO
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast efficient service
They always do a great job
Recommended
Bradly D. from St. Charles Hyundai responded on 01/03/2017 05:39 AM

thank you for the great five star survey, we apperciatte all your business done with our dealership.

thank you, hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
CT
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Constantine T.
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficient
Time
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 01/02/2017 05:11 AM

Thanks for the 5 star review. We appreciate you keeping your business with us!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BD
BRAD DEAN
VM
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Venkata M.
O Fallon, MO
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Timely Service with no much delay
Yes
Recommended
Bradly D. from St. Charles Hyundai responded on 01/03/2017 05:58 AM

thank you for the great five star review. we appreciate all your business done with us.

thank you
brad dean

Employees worked with
BD
BRAD DEAN
MD
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Michael D.
Parker, CO
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy to get in and out and very thorough with necessary checks
They make it easy to get routine oil changes done, in and out in less than 1 hour.
Recommended
Bradly D. from St. Charles Hyundai responded on 12/30/2016 02:06 PM

thank you for the great five star survey we appreciate all your business done with our dealership.

thank you, Hyundai service
brad dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
Saint Charles, MO
2013 Hyundai Azera
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Appointment
Fix the on-line appointment software so it does not let a customer think he has made an appointment and received a confirmation when in reality it has not been booked in your system.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 12/30/2016 05:05 AM

Thank you for your feedback. We will be looking into this issue and hope to see you for your next maintenance service.


Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Charles, MO
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
Oil Change
Recommended
Bradly D. from St. Charles Hyundai responded on 12/29/2016 07:36 AM

thank you for the great five star review, we appreciate all your business done with our dealership. we hope to see you soon for routine maintenance.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
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