BD

BRAD DEAN

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1492 reviews)
76

JP
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Jasmine P.
Florissant, MO
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Acceptable Service
No issues but there was nothing which separated my experience from the local Jiffy Lube.
Recommended
Brad D. from St. Charles Hyundai responded on 11/16/2017 06:27 AM

Thank you for taking the time to respond to our survey on your latest service trip to our dealership. Definitely let us know how we can make your next trip here a five star experience.

Thank you, Hyundai service
Brad Dean

Employees worked with

RW
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RICHARD W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Seventeen years of buying and servicing of the vehicle. Robert Reck, Service advisor is an extraordinary example of the staff at St. Charles Hyundai
Seventeen years of buying and servicing of the vehicle. Robert Reck, Service advisor is an extraordinary example of the staff at St. Charles Hyundai
Recommended
Brad D. from St. Charles Hyundai responded on 11/15/2017 01:14 PM

Thank you for the great five star survey on your recent service trip to our dealership. Glad we can always keep you happy with our great service staff!

Thank you, Hyundai service
Brad Dean


Verified Customer
Fenton, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Love this brand
Service is awesome to!
Recommended
Brad D. from St. Charles Hyundai responded on 11/15/2017 01:14 PM

We appreciate all your business done with our dealership, glad we can keep you and your vehicle happy for many years to come.

Thank you, Hyundai service
Brad Dean


JH
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James H.
O'Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Wonderful Dealership
Great service
Recommended
Brad D. from St. Charles Hyundai responded on 11/15/2017 01:14 PM

Thank you for the perfect five star survey on your recent service trip to our dealership. We hope to see you soon for your next routine maintenance.

Thank you, Hyundai service
Brad Dean


CM
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Celia M.
Saint Louis, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people!
I bought my car here and it is a good place to do business & get your car serviced as well!
Recommended
Brad D. from St. Charles Hyundai responded on 11/15/2017 01:15 PM

Thank you for the great five star survey on your recent service trip to our dealership. Glad we can always keep you happy with our great service staff!

Thank you, Hyundai service
Brad Dean

Employees worked with

YS
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Yvonne S.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Evweyone is friendly
And I thank you for the car wash
Recommended
Brad D. from St. Charles Hyundai responded on 11/14/2017 07:15 AM

Thank you for the very positive five star survey. Glad we can keep you happy with our service department for your Hyundai needs.

Thank you, Hyundai service
Brad Dean

Employees worked with

GK
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Gail K.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people
My car was a great purchase
Recommended
Brad D. from St. Charles Hyundai responded on 11/13/2017 02:54 PM

Thank you for the great five star survey on your recent service trip to our dealership. Hope to see you soon for your next routine maintenance

Thank you, Hyundai service
Brad Dean

Employees worked with

PW
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PRISCILLA W.
2016 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The work they did was excellent. They forgot to change my wiperblades that I requested.
Good work.
Recommended
Brad D. from St. Charles Hyundai responded on 11/13/2017 10:17 AM

We do apologize for the wiper blades on your last visit with us. We will be sure to go over if the vehicle needs wiper blades on your next service trip to our dealership.

Thank you, Hyundai service
Brad Dean


DM
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I am always well taken care there.
Excellent place to do business with.
Recommended
Brad D. from St. Charles Hyundai responded on 11/13/2017 10:17 AM

Thank you for the great five star survey. Glad we can keep you coming back for all your Hyundai needs.

Thank you, Hyundai service
Brad Dean

Employees worked with

PA
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Peter A.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine service...
The Mrs. brought in the '16 Tucson for an oil change and tire rotation. In and out in no time; they also took the time to explain the multi-point check to her in case she had any questions. Always appreciated.
Recommended
Brad D. from St. Charles Hyundai responded on 11/08/2017 05:11 AM

Thank you for the great five star survey! We value your business very much and hope to see you soon for your next routine service.

Thank you, Hyundai service
Brad Dean

Employees worked with

CK
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Cindy K.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very friendly
My tire rotation got a percentage off.
Recommended
Brad D. from St. Charles Hyundai responded on 11/07/2017 02:54 PM

Thank you for the great five star survey on your most recent service trip to our dealership. We hope to see you soon for your next scheduled maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with

MB
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Mark B.
St. Peters, MO
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best Dealership in St. Charles County
I aways have an excellent experience when I get my car serviced. Your service department exceeds all my expectations!! Keep up the great job!
Recommended
Brad D. from St. Charles Hyundai responded on 11/06/2017 05:35 AM

Thank you for the perfect five star survey! we greatly appreciate you choosing our service department and hope to see you soon!

Thank you, Hyundai service
Brad Dean

Employees worked with

Verified Customer
Winfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clean, friendly and affordable
I enjoy the overall service. The experience is easy and timely
Recommended
Brad D. from St. Charles Hyundai responded on 11/06/2017 05:35 AM

Thank you for the perfect five star survey! we greatly appreciate you choosing our service department and hope to see you soon!

Thank you, Hyundai service
Brad Dean

Employees worked with

JS
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Janice S.
Montgomery City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
Great service
Recommended
Brad D. from St. Charles Hyundai responded on 11/06/2017 05:35 AM

Thank you for the perfect five star survey! we greatly appreciate you choosing our service department and hope to see you soon!

Thank you, Hyundai service
Brad Dean

Employees worked with

SO
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Shae O.
St. Louis, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tops !!!
Fast and efficient service!!
Recommended
Brad D. from St. Charles Hyundai responded on 11/06/2017 05:35 AM

Thank you for the great five star survey on your recent service trip to our dealership. hope we can see you soon for your next routine maintenance!

Thank you, Hyundai service.
Brad Dean

Employees worked with

VS
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Vickie S.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Updates completed
Service updates were completed during oil change, saving me from having to schedule another appointment
Recommended
Brad D. from St. Charles Hyundai responded on 11/03/2017 05:51 AM

Thank you for the great five star survey on your most recent visit with us. Hope to see you soon for your next routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with

OB
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Owen B.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Employees
Great service
Recommended
Brad D. from St. Charles Hyundai responded on 11/03/2017 05:51 AM

Thank you for the great five star survey on your most recent visit with us. Hope to see you soon for your next routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with

SH
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STEPHANIE H.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/31/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
I went to Dobbs a few weeks ago to have my tire repaired. They told me I needed several items replaced or flushed costing me over $300. I told them just to repair the tire. When I came to your facility to have my oil changed and tires rotated, the only recommendation was to have the cabin filter replaced which I did. This was also one of the recommendations from Dobbs. I appreciate coming to this facility and I will continue coming back. Thank you for your honesty and not trying to make me pay for unnecessary repairs.
Recommended
Brad D. from St. Charles Hyundai responded on 11/01/2017 05:45 AM

Thank you for the positive survey on latest service trip to our dealership. Let us know how we can make your next visit a five star experience.

Thank you, Hyundai service
Brad Dean

Employees worked with

JB
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Jessica B.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Really happy
I am really happy with the service I got at the Hyundai dealership. I went in knowing I was going to need several items and was surprised that the tire prices were lower than I planned.
Recommended
Brad D. from St. Charles Hyundai responded on 11/01/2017 05:45 AM

Thank you for the great five star survey on your recent visit to our dealership. We hope to see you soon!

Thank you, Hyundai service
Brad Dean

Employees worked with

AD
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Aaron D.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
I received timely service and great accommodation.
Recommended
Brad D. from St. Charles Hyundai responded on 10/31/2017 11:32 AM

Thank you for the great five star survey on your most recent service with our dealership. We hope to see you soon for further routine maintenance.

Thank you, Hyundai service
Brad Dean

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