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BRAD DEAN

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1492 reviews)
76

Reviews of BRAD DEAN

WH
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Walt H.
Mountain Home, AR
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
very helpful
fast
Recommended
Brad D. from St. Charles Hyundai responded on 09/25/2017 05:35 AM

Thank you for the great five star survey, We greatly appreciate all your continued business done with our dealership.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
KB
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Kyle B.
Saint Charles, MO
2017 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick and easy
The team was quick and easy and the price was with in reason. The team was polite and professional.
Recommended
Brad D. from St. Charles Hyundai responded on 09/23/2017 09:23 AM

Thank you for the positive survey on your latest service trip to our dealership, let us know how we can make your next service a five star experience. 

Thank you, Brad Dean 
St Charles Hyundai service.

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
LC
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Larry C.
Washington, MO
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional staff. Work done in a timely manner.
Yes because of statement above. Have trust in service department.
Recommended
Brad D. from St. Charles Hyundai responded on 09/22/2017 05:19 AM

Thank you for the very positive survey. We appreciate all your continued business done with our dealership. Let us know how we can make your next trip here a five star experience

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
RL
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Robert L.
Eolia, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and knowledgeable sales and service
We have bought four Elantras from you and are getting ready to buy number five after the first of the year
we would not be coming back if the service and price was not the best
Recommended
Brad D. from St. Charles Hyundai responded on 09/21/2017 01:24 PM

Thank you for the great five star survey on your latest service trip to our dealership. Glad we can keep you and your vehicle happy and returning for future business. Hope to see you soon for your next routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
PT
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Paul T.
Florissant, MO
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
clean and friendly
no complaints dropped car off and was complete when we returned from eat.
Recommended
Brad D. from St. Charles Hyundai responded on 09/20/2017 06:31 AM

Thank you for the great five star survey on your latest service trip to our dealership. Glad we can always make your time here a great experience!

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
RB
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Raymond B.
Saint Charles, MO
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people
I do
Recommended
Brad D. from St. Charles Hyundai responded on 09/20/2017 06:30 AM

Thank you for the perfect five star survey, Hope to see you soon for your next scheduled routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
BS
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Barbara S.
O Fallon, MO
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Its not a warm, friendly place but its ok. Its obvious when someone has an expensive car and/or is younger.
see above
Recommended
Brad D. from St. Charles Hyundai responded on 09/18/2017 05:50 AM

Thank you for the response to your latest service trip to our dealership. Please do let us know how we can make your next trip to our dealership a five star experience.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome service
Awesome service
Recommended
Brad D. from St. Charles Hyundai responded on 09/18/2017 05:50 AM

Thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership. Hope to see you soon for your next scheduled routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
NJ
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Nichelle J.
Saint Peters, MO
2007 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The staff
Exceeded expectations
Recommended
Brad D. from St. Charles Hyundai responded on 09/18/2017 05:50 AM

Thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership. Hope to see you soon for your next scheduled routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
BD
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Bernice D.
Saint Charles, MO
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, trustworthy, efficient
Work is always done in timely manner
Recommended
Brad D. from St. Charles Hyundai responded on 09/15/2017 05:54 AM

Thank you for the perfect five star survey on you latest service trip to our dealership. Your feedback is very important to us and hope to see you back in soon for routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
LD
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Linda D.
O Fallon, MO
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
New car...same great service!
Neew car that i really love and ssme great service and friendly efficient personnel!
Recommended
Brad D. from St. Charles Hyundai responded on 09/15/2017 05:53 AM

Thank you for the great five star survey, We greatly appreciate all your continued business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
JR
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Jaswinder R.
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Less wait time.
Less time
Recommended
Brad D. from St. Charles Hyundai responded on 09/15/2017 05:52 AM

Thank you for the great five star survey, We greatly appreciate all your continued business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
JF
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Jerry F.
Saint Charles, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great dealership!
I love this dealership. Every visit is pleasant, never feel tense, always a relaxed atmosphere.
Recommended
Brad D. from St. Charles Hyundai responded on 09/13/2017 10:52 AM

Thank you for the great five star survey, we greatly appreciate all your business done with our dealership. Hope to see you soon for your next scheduled maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
MB
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MICHAEL B.
2016 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Prompt and Efficient
Hyundai serviced the recall on my Santa Fe, and also did an oil change. I'd made an appointment, but dropped it off early so they started a little earlier and had it done before I expected.
Recommended
Brad D. from St. Charles Hyundai responded on 09/13/2017 10:52 AM

Thank you for the great five star survey, we greatly appreciate all your business done with our dealership. Hope to see you soon for your next scheduled maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
VP
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Vernon P.
O Fallon, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast & Friendly
The service technicians are always courteous and ready to help. Service is fast on most items that I have needed done. It’s a good service department experience for a change.
Recommended
Brad D. from St. Charles Hyundai responded on 09/12/2017 02:14 PM

Thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
Verified Customer
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
Excellent service
Recommended
Brad D. from St. Charles Hyundai responded on 09/12/2017 02:14 PM

Thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
FE
FRANK ELLIS
DT
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David T.
Saint Peters, MO
2016 Hyundai Azera
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil, ture rotation, wash
Product knowledge
Recommended
Brad D. from St. Charles Hyundai responded on 09/12/2017 02:27 PM

We do apologize for the longer wait on your last service trip, we were experiencing a high volume of cars that day. We will be sure to give you an accurate estimate on wait time the next time your in. Thank you for your feedback and taking time to return the survey!

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Charles, MO
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall work
Just about everyone is friendly and helpful. The lady inside that helped me with my loaner car was not friendly, she acted as if I was bothering her.
Recommended
Brad D. from St. Charles Hyundai responded on 09/12/2017 02:17 PM

We do apologize for the cashier that got you into your loaner car, we will be sure to make sure she is taking her time with customers and being as friendly as possible. Hope to see you soon for normal routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
KN
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Kim N.
Saint Louis, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Amazing Service
I've been taking my car for maintenance to St. Charles Hyundai for several years. I feel comfortable with the service department. They never try to "sell" me additional services like other companies do. I can trust them and I don't feel like I am ever taken advantage of because I am a women. I have never had be AMAZING service from St. Charles Hyundai.
Recommended
Brad D. from St. Charles Hyundai responded on 09/12/2017 05:02 AM

Thank you for the awesome five star survey, We greatly appreciate all your continued business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
Verified Customer
O Fallon, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Easy to schedule and faster than expected!
Recommended
Brad D. from St. Charles Hyundai responded on 09/11/2017 05:24 AM

Thank you for the perfect five star survey on your latest service trip with our dealership. Glad we can get you in and out in a timely fashion.

Thank you, Hyundai service
Brad Dean

Employees worked with
BD
BRAD DEAN
FE
FRANK ELLIS
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