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SureCritic / Hyundai Dealer / St. Charles Hyundai / BRAD DEAN
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BRAD DEAN

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1492 reviews)
76

Reviews of BRAD DEAN

Verified Customer
Yantis, TX
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast friendly service
The staff at this dealership worked me in very quickly even though I had no appointment and do not normally get service there. They quickly diagnosed the issue with my car and had it fixed in a very timely manner.
Recommended
Brad D. from St. Charles Hyundai responded on 11/28/2016 02:33 PM

thank you for the great five star review. we appreciate all your business. hope to see you soon.

thank you brad dean
Hyundai service

Employees worked with
BD
BRAD DEAN
CF
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Cheri F.
Saint Charles, MO
2014 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service will never deal with Suntrup they were awful
Excellent
Recommended
Brad D. from St. Charles Hyundai responded on 11/28/2016 02:33 PM

thank you for the great five star review. we appreciate all your business. hope to see you soon.

thank you brad dean
Hyundai service

Employees worked with
BD
BRAD DEAN
JO
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James O.
Warrenton, MO
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly people
Very good experiance
Recommended
Brad D. from St. Charles Hyundai responded on 11/28/2016 02:33 PM

thank you for the great five star review. we appreciate all your business. hope to see you soon.

thank you brad dean
Hyundai service

Employees worked with
BD
BRAD DEAN
Verified Customer
O Fallon, MO
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
Review
Recommended
Brad D. from St. Charles Hyundai responded on 11/28/2016 05:08 AM

thank you for the great five star review, we appreciate all your business done with our dealership.

thank you, Hyundai service
brad dean

Employees worked with
BD
BRAD DEAN
DB
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David B.
Saint Charles, MO
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
car service
fast and friendly
Recommended
Brad D. from St. Charles Hyundai responded on 11/23/2016 09:53 AM

thank you for the great 5 star review, we appreciate all your business done with our dealership.

thank you, brad dean
Hyundai service

Employees worked with
BD
BRAD DEAN
CS
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Carol S.
Bridgeton, MO
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people that work there
Brad was so much helpful and a joy to work with. Carol was very friendly also.
Recommended
Brad D. from St. Charles Hyundai responded on 11/22/2016 08:17 AM

thank you for the great five star review, glad i was able to get everything taken care of for you, hope to see you soon!

thank you, Brad Dean
Hyundai service

Employees worked with
BD
BRAD DEAN
FT
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Frederick T.
Godfrey, IL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courtious and timely
What about vacuuming and washing after service?
Recommended
Brad D. from St. Charles Hyundai responded on 11/21/2016 09:20 AM

thank you for the great 5 star review, we appreciate all your business done with our dealership.

thank you, Brad Dean
Hyundai service

Employees worked with
BD
BRAD DEAN
Verified Customer
Wentzville, MO
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great staff, great service!
Everyone was professional and the service was fast!
Recommended
Brad D. from St. Charles Hyundai responded on 11/21/2016 09:20 AM

thank you for the great 5 star review, we appreciate all your business done with our dealership.

thank you, Brad Dean
Hyundai service

Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Peters, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wonderful Customer Care
One of the reasons I bought from St. Charles Hyundai was because of their excellent service reputation, which is very true.
Recommended
Brad D. from St. Charles Hyundai responded on 11/21/2016 09:21 AM

thank you for the great 5 star review, we appreciate all your business done with our dealership.

thank you, Brad Dean
Hyundai service

Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
KT
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Kelly T.
Winfield, MO
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great
Great
Recommended
Brad D. from St. Charles Hyundai responded on 11/21/2016 09:21 AM

thank you for the great 5 star review, we appreciate all your business done with our dealership.

thank you, brad dean
Hyundai service

Employees worked with
BD
BRAD DEAN
KG
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Kimberly G.
Lake Saint Louis, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car experience
Very happy with car dealer. Always very thorough.
Recommended
Brad D. from St. Charles Hyundai responded on 11/21/2016 09:21 AM

thank you for the great 5 star review, we appreciate all your business done with our dealership.

thank you, brad dean
Hyundai service

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
2014 Hyundai Azera
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very slow service
Wouldn't let me make a appointment for an oil change, so I ended up waiting two hours when I took it in.
Not Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 11/21/2016 05:19 AM

We are extremely sorry to hear this, as your wait time is unacceptable to us as well. We don't want to lose your business, as we would like to offer your next oil change service free of charge. Again, we greatly apologize for the inconvience, as we know your time is valuable.

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BD
BRAD DEAN
GD
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Gregory D.
Dardenne Prairie, MO
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change service
Very professional service advisors, and the work was completed when promised and thoroughly.
Recommended
Brad D. from St. Charles Hyundai responded on 11/21/2016 09:26 AM

thank you for the great 5 star review, we appreciate your business done with our dealer ship.
hope to see you soon.

thank you, Brad Dean
Hyundai service

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
WL
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William L.
Saint Peters, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
St Charles Hyundai does great on customer service. They make sure the customer is happy; which is why I will buy from them again!
The service was thorough and timely. I appreciate the time they take to do a maintenance check on several areas that are not even what I brought the car in for. St Charles Hyundai staff are always helpful and friendly.
Recommended
Brad D. from St. Charles Hyundai responded on 11/16/2016 02:23 PM

thank you for the great five star review, very glad we can always be your go to Hyundai dealer for service or purchasing!
hope to see you soon!

thank you, Brad Dean
Hyundai service

Employees worked with
BD
BRAD DEAN
EC
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Eron C.
Saint Louis, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
Friendly, helpful staff. Clean Facilities
Recommended
Brad D. from St. Charles Hyundai responded on 11/16/2016 12:01 PM

thank you for the great 5 star review we appreciate all your business done with our dealership.

thank you, Brad Dean
Hyundai service

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
CC
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Cecelia C.
Saint Peters, MO
2002 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
cleanliness
Please no grease on my floor mats, especially when they are clean when brought in for service.
Recommended
Brad D. from St. Charles Hyundai responded on 11/14/2016 10:01 AM

thank you for the review on your latest trip to our dealership, we do apologize for the stains on your floor mats, we have went over with our technicians that every car no matter the age or condition it gets a paper floor mat and plastic wrap on the seats. we would be happy to clean all the floor mats and interior of your vehicle anytime for this inconvenience we have caused you. hope to see you back in soon.

thank you, Brad Dean
Hyundai service

Employees worked with
BD
BRAD DEAN
LW
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Lora W.
Saint Peters, MO
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
What great service!!!!!
Wow , really fast service, keeping me completely informed of my car needs . Taking the time to explain is much appreciated . You guys are great !
Recommended
Brad D. from St. Charles Hyundai responded on 11/11/2016 06:31 AM

thank you for the great positive 5 star review, happy we can always keep your Hyundai in perfect condition and you happy with the service. hope to see you soon

thank you, Brad Dean
Hyundai service

Employees worked with
BD
BRAD DEAN
KC
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Kevin C.
Saint Peters, MO
2012 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Manager
Excellent service. Great people.
Recommended
Brad D. from St. Charles Hyundai responded on 11/11/2016 06:31 AM

thank you for the great positive 5 star review, happy we can always keep your Hyundai in perfect condition and you happy with the service. hope to see you soon

thank you, Brad Dean
Hyundai service

Employees worked with
BD
BRAD DEAN
FW
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Franklin W.
Saint Peters, MO
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great price for service
Easy to find coupons by email or off your website.
Recommended
Brad D. from St. Charles Hyundai responded on 11/08/2016 02:51 PM

thank you for the great 5 star review, we greatly appreciate all your business done with our dealership!

thank you, brad dean
Hyundai service

Employees worked with
BD
BRAD DEAN
JL
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Jacob L.
Saint Peters, MO
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
Great service and timely.
Recommended
Brad D. from St. Charles Hyundai responded on 11/07/2016 11:16 AM

thank you for the positive 5 star review about your latest trip to our dealer ship, we appreciate all your business.

thank you, brad dean
Hyundai service

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
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