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SureCritic / Hyundai Dealer / St. Charles Hyundai / BRAD DEAN
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BRAD DEAN

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1492 reviews)
76

Reviews of BRAD DEAN

JO
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Jan O.
Saint Charles, MO
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome
the people there are very respectful and helpful. I have had nothing bur great service there.
Recommended
Brad D. from St. Charles Hyundai responded on 08/26/2016 07:06 AM

thank you for the great 5 star review! we really appreciate all your business done with us. hope to see you soon for next scheduled routine maintenance.

thank you, Hyundai service!

Employees worked with
BD
BRAD DEAN
TH
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Timothy H.
Saint Charles, MO
2014 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2016
verified customerVerified Customer
Category: Service
Great
St Charles Hyundai went out of their way to resolve my concerns. I have always been a fan of St Charles Hyundai and remain a fan. Brad listened, understood and resolved everything. I will continue to recommend them for Repairs and Service.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/24/2016
Service Type: Maintenance
Category: Service
Good
Overall great. This past service experience required me to come back though I scheduled several days in advance. The muffler kit should have been ready instead of having to be ordered since it was 5 days from scheduling to the actual appointment.
Recommended
Brad D. from St. Charles Hyundai responded on 08/29/2016 06:06 AM

thank you for your recent visit with us, sorry for the mix up with the inspections we will for sure make it right for you. i have contacted you about getting the vehicle back in let me know when we can get you in and get everything in line.

thank you, Hyundai service.

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
TH
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Tyler H.
Saint Peters, MO
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
these guys are proffessional,friendly, and fast!
Recommended
Brad D. from St. Charles Hyundai responded on 08/22/2016 09:38 AM

thank you for the positive 5 star review, keeping you and your vehicle happy are number 1 for us!

thank you, Hyundai service.

Employees worked with
BD
BRAD DEAN
PS
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Patricia S.
Hazelwood, MO
2006 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Pleasant and professional service staff. I have been servicing my car with St. Charles Hyundai since 2006.
Recommended
Brad D. from St. Charles Hyundai responded on 08/22/2016 09:38 AM

thank you for the great review, glad we can continue to keep you and your vehicle happy for many more years to come!

thank you, Hyundai service.

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
JM
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Janis M.
O Fallon, MO
2012 HYUNDAI GENESIS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2016
verified customerVerified Customer
Category: Service
The Best Automotive Service Department
Everyone here is very nice and professional. I have 2 Hyundai cars and they take extra care to complete all service perfectly.
Anytime I have a problem with a car they take care of the problem quickly and professionally. This is the best and only place
I will ever take my cars.
Recommended
Brad D. from St. Charles Hyundai responded on 08/17/2016 11:00 AM

thank you for your recent visit with us, we are glad we can make your trips to the dealer a great experience!

we appreciate all your business done with us!

thank you,  Hyundai service

Employees worked with
BD
BRAD DEAN
DK
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Daniel K.
O Fallon, MO
2010 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
People were friendly, service was professional.
vvv
Recommended
Brad D. from St. Charles Hyundai responded on 08/16/2016 03:29 PM

thank you for the great 5 star review, we are glad we can keep you and your vehicle happy.

thank you for your business
Hyundai service.

Employees worked with
BD
BRAD DEAN
Rachael J.
Saint Charles, MO
2013 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/15/2016
Service Type: Maintenance
Category: Service
Customer Service
Staff was able to help resolve concerns regarding visit quickly and in a professional manner. Very pleased!
Recommended
Brad D. from St. Charles Hyundai responded on 08/17/2016 11:01 AM

thank you for your recent visit with us, im glad i got to speak with you and keep you happy with your experience at our dealership.

thank you, Hyundai service

Brad D. from St. Charles Hyundai responded on 09/30/2016 01:42 PM

thank you for the great 5 star review, glad we could get everything in line for you and your vehicle. keeping our customer happy is number 1, see you soon for next routine visit.

thank you, Hyundai service.

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast and efficient
The estimated time was accurate and loaner as requested for recall. Everything was ready for me with no wait at all.
Recommended
Brad D. from St. Charles Hyundai responded on 08/15/2016 09:56 AM

thank you for the great 5 star review it is very much appreciated that you continue your business with us. Hope to see you soon!

thank you, Hyundai service.

Employees worked with
BD
BRAD DEAN
MM
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Maria M.
O Fallon, MO
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional, clean and inviting waiting area, friendly staff, fast service
Yes
Recommended
Brad D. from St. Charles Hyundai responded on 08/12/2016 06:07 AM

thank you for the great 5 star review. we appreciate all your business.

thank you Hyundai service.

Employees worked with
BD
BRAD DEAN
CM
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Christopher M.
Saint Peters, MO
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
love them!
The people are always friendly and I don't feel like I have no idea what I am doing there.
Recommended
Brad D. from St. Charles Hyundai responded on 08/10/2016 12:25 PM

glad we can always keep you and your Hyundai happy. i really appreciate the positive 5 star review.

thank you, Hyundai service.

Employees worked with
BD
BRAD DEAN
DH
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David H.
Saint Peters, MO
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
The service department is very good and responsive.
The service staff, from the intake reps to the service technicians, are extremely good. I've always been very pleased with the attention and commitment to the customers.
Recommended
Brad D. from St. Charles Hyundai responded on 08/10/2016 12:25 PM

thank you for the great 5 star review, we appreciate all your business done with us.
we look forward to your next visit.

thank you Hyundai service

Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
SF
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Santana F.
Saint Charles, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine Maintenance
I was treated very nicely by all employees and it was very quick and efficient service.
Recommended
Brad D. from St. Charles Hyundai responded on 08/10/2016 05:46 AM

thank you for the great 5 star review. we appreciate all your business done with us. hope to see you soon!

thank you,  Hyundai service

Employees worked with
BD
BRAD DEAN
KG
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Kimberly G.
Lake Saint Louis, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wxcellent Service
Very happy with service.
Recommended
Brad D. from St. Charles Hyundai responded on 08/08/2016 12:19 PM

thank you for the great 5 star review, we appreciate your recent visit with us and are happy we can always make your trip here a good experience!

thank you, Hyundai service

Employees worked with
BD
BRAD DEAN
CF
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Cheri F.
Saint Charles, MO
2014 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everyone is very nice
I have always had a good experience
Recommended
Brad D. from St. Charles Hyundai responded on 08/08/2016 12:19 PM

thank you for the positive 5 star review, we appreciate all your business with us.

thank you, Hyundai service

Employees worked with
BD
BRAD DEAN
PC
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Paul C.
Foristell, MO
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people
Yes
Recommended
Brad D. from St. Charles Hyundai responded on 08/08/2016 12:19 PM

thank you for the great 5 star review! glad we can always make your trip to Hyundai a great one!

thank you, Hyundai service

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
CC
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Cecelia C.
Saint Peters, MO
2002 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Honesty
I have been coming to this dealership since 2002 and wouldn't go anywhere else.
Recommended
Brad D. from St. Charles Hyundai responded on 08/04/2016 07:01 AM

thank you for the great 5 star review, we appreciate all your business done with us.

thank you, Hyundai service.

Employees worked with
BD
BRAD DEAN
TS
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Thomas S.
Saint Peters, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Results oriented.
Our recall was completed. Minimal downtime. Car cleaned as well.
Recommended
Brad D. from St. Charles Hyundai responded on 08/01/2016 02:59 PM

thank you for your recent vist with us, we apperciate being your go to hyundai dealer.  

thank you!

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
LC
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Lynn C.
O Fallon, MO
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Personal care and they will work with you until the problem is fixed
Recommended
Brad D. from St. Charles Hyundai responded on 08/01/2016 02:59 PM

thank you for the great 5 star review. glad we can keep you and your Hyundai happy! hope to see you soon!

thanks, Hyundai service

Employees worked with
BD
BRAD DEAN
JM
JOHN MEYER
Verified Customer
Saint Charles, MO
2009 Hyundai Santa Fe
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tire made of gold.
!!!!!!!!!!
Not Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 08/04/2016 07:00 AM

We've been trying to contact you. Please call us, your tire may have road hazzard coverage which could help with the cost of that tire. Looking forward to hearing from you soon.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BD
BRAD DEAN
SM
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Sabrina M.
Wentzville, MO
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent work and very friendly customer service
A very place to have maintenance done on your car. Very informative and helpful.
Recommended
Brad D. from St. Charles Hyundai responded on 08/01/2016 03:00 PM

thank you ffor the positive 5 star review, we apperciate all your business. glad we can keep your vehicles in great shape!

Employees worked with
BD
BRAD DEAN
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