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SureCritic / Hyundai Dealer / St. Charles Hyundai / BRAD DEAN
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BRAD DEAN

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1492 reviews)
76

Reviews of BRAD DEAN

MP
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Mark P.
Saint Charles, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great quick service
Quick and easy.
Recommended
Brad D. from St. Charles Hyundai responded on 12/03/2018 06:36 AM

Thanks for the great review, we look forward to your next visit!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
SH
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Stevan H.
Saint Peters, MO
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Done on time and called with other service recommendations
Recommended
Brad D. from St. Charles Hyundai responded on 11/30/2018 06:45 AM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JM
JOHN MEYER
SB
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Shannon B.
Saint Louis, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and Complete Service
I use St. Charles Hyundai for all of my service needs. Service is fast, easy and complete.
Recommended
Brad D. from St. Charles Hyundai responded on 11/28/2018 05:55 AM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
MM
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Mary M.
Chesterfield, MO
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Excellent service - very courteous and professional. Thank you
Recommended
Brad D. from St. Charles Hyundai responded on 11/28/2018 05:55 AM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
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Verified Customer
Saint Charles, MO
2017 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
X
Failed to perform all service claimed to have been done.
Not Recommended
Brad D. from St. Charles Hyundai responded on 11/28/2018 05:56 AM

We apologize for the air pressure not being set correctly on your last service with our dealership. We will be in touch shortly to make sure this issue is resolved. Thank you again for your business with our service department. 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
O Fallon, MO
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
i like the friendlyness
They are always very friendly to me every time i go there. I will return for sure when i need service.
Recommended
Brad D. from St. Charles Hyundai responded on 11/28/2018 05:56 AM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
FE
FRANK ELLIS
RU
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Rebecca U.
Florissant, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service, great staff
Normal maintenance due and added electronic starter. Wonderful care by staff in service dept. Thank you Ms. Kelly Sullivan for the terrific service as always!
Recommended
Brad D. from St. Charles Hyundai responded on 11/23/2018 03:05 PM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
RM
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Richard M.
Saint Peters, MO
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always Good!
I have bought/sold 5 Hyundais over the last 8 years at STC Hyundai. Each experience has been very good, and that's why I keep going back to them. In my opinion, the Hyundai family of vehicles is one of the best on the road. STC Hyundai has them all and does a great job with their maintenance/service as well. They are very accommodating and open later in the evenings on some days for those of us who need later times because of work.
They are a no pressure sales kind of place. If you want something, they will get it for you.
Do your self a favor and shop the rest, but leave STC Hyundai for the last. They will impress you!
Recommended
Brad D. from St. Charles Hyundai responded on 11/19/2018 03:10 PM

Thank you for the great five star survey on your recent service with our dealership. Glad we can always make your time here easy and stress free. Hope to see you soon! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Peters, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding Service
Great service that’s fast and affordable.
Recommended
Brad D. from St. Charles Hyundai responded on 11/19/2018 08:03 AM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DW
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Dru W.
Saint Peters, MO
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great dealership
Bought my first car through this dealership and it was a great expierence. Highly reccomend this dealership!
Recommended
Brad D. from St. Charles Hyundai responded on 11/19/2018 05:57 AM

Thank you for your business and the great feedback about our service team!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
CF
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Cheri F.
Saint Charles, MO
2014 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everyone is very nice and I don’t have to wait long
They are quick and very nice!!
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 11/16/2018 03:43 PM

Thank you for your business and the great feedback about our service team!

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BD
BRAD DEAN
TH
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Thomas H.
Saint Charles, MO
2018 Hyundai Ioniq Hybr
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service but long wait
I was happy with the service, everyone was nice and professional. It took 2 hours for my 1st maintenance which was longer than I expected.
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 11/16/2018 03:46 PM

We appologize for your extended wait time while we experienced a large volume of customers in a short period of time. Normally your service would be completed in less than an hour and we are making adjustments to our staffing to make sure we can meet that service time. Thank you for your business and we look forward to your next visit.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BD
BRAD DEAN
CR
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Carolyn R.
Saint Charles, MO
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best place for Hyundai service
Great service, very professional, minimum waiting
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 11/16/2018 03:41 PM

Thanks for the great feedback! We appreciate your business.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
DC
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Dennis C.
Saint Peters, MO
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
Brad Dean, service advisor, is knowledgeable and provides great service.
Recommended
Brad D. from St. Charles Hyundai responded on 11/15/2018 02:40 PM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
NO
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Neal O.
Wentzville, MO
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Maintenance Visit
Took my Elantra in for 15,000 service; as always a great experience - the Service Technician explained everything they were going to do and when they were finished he went over the form again to show what they actually did.
Recommended
Brad D. from St. Charles Hyundai responded on 11/15/2018 02:40 PM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
MB
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Michael B.
Saint Peters, MO
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mike B
Great service
Super nice people
Outstanding cars doesn’t hurt either
Recommended
Brad D. from St. Charles Hyundai responded on 11/15/2018 02:40 PM

Thanks for the great survey! We appreciate your business.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Peters, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clean and professional
Clean and professional
Very helpful and friendly
Recommended
Brad D. from St. Charles Hyundai responded on 11/15/2018 02:39 PM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JM
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Joseph M.
Saint Charles, MO
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service oil change
Service was done in reasonable time while I waited.
Recommended
Brad D. from St. Charles Hyundai responded on 11/15/2018 02:39 PM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
BD
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Bernice D.
Saint Peters, MO
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Friendly, always quick service and great workmanship.
Recommended
Brad D. from St. Charles Hyundai responded on 11/12/2018 01:47 PM

Thank you for the great five star survey. We hope to see you soon! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DK
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Denice K.
Foley, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Expert ,friendly employees
The service center employees are knowledgeable and friendly!
Recommended
Brad D. from St. Charles Hyundai responded on 11/12/2018 01:47 PM

Thank you for the great five star survey. We hope to see you soon! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
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