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SureCritic / Hyundai Dealer / St. Charles Hyundai / BRAD DEAN
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BRAD DEAN

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1492 reviews)
76

Reviews of BRAD DEAN

JR
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Jay R.
Marthasville, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and reliable service
Fast, reliable, friendly
Recommended
Brad D. from St. Charles Hyundai responded on 02/18/2019 03:09 PM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
DC
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David C.
O Fallon, MO
2018 Hyundai Ioniq Hybr
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Generic thank you email wo reply.
Great service all the way up til I replied to the thank you email. No reply, its been four days.
Not Recommended
Brad D. from St. Charles Hyundai responded on 02/21/2019 06:27 AM

We apologize for no response to your last email, We did reach out to you via phone and left a voice mail. Feel free to give us a call anytime at (636-441-4481) or stop by anytime and we would be happy to print a new maintenance sticker. Thank you for your continued business with our dealership. We hope to see you soon! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
KY
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Kenneth Y.
O Fallon, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice caring people
Great service
Recommended
Brad D. from St. Charles Hyundai responded on 02/18/2019 03:09 PM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JC
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Jeffrey C.
Saint Charles, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
excellent all around
Recommended
Brad D. from St. Charles Hyundai responded on 02/18/2019 03:09 PM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
SC
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Susan C.
Bridgeton, MO
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No issues
Availability is great
Recommended
Brad D. from St. Charles Hyundai responded on 02/15/2019 05:41 AM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
RM
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Richard M.
Saint Peters, MO
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
As Always...great service!
I have bought and owned 2 Sonatas, an Azera and (2) Genesis's from St. Charles Hyundai.

I keep going back for a reason. They are great to work with. Everyone there takes care of you and there is no usual 'car dealer' BS. Just great customer service and help.
Their service department is always friendly and always easy to get into. I can drive up without an appt and be out in about an hour, give or take. Easy service. All of the people that work there are always friendly and helpful.
I highly recommend them for your service or next car.
Recommended
Brad D. from St. Charles Hyundai responded on 02/15/2019 05:41 AM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
CK
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Cindy K.
Wentzville, MO
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service
Brad is always friendly and explains everything to me.
Recommended
Brad D. from St. Charles Hyundai responded on 02/15/2019 05:41 AM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
Saint Peters, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
P Rice
Took a couple weeks to get parts other than that everything was great
Recommended
Brad D. from St. Charles Hyundai responded on 02/12/2019 11:59 AM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
SR
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Sharon R.
Saint Charles, MO
2007 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
They are very thorough, friendly and efficient on car repairs and service. One thing would have been great is if they would have washed and vacuumed the inside of the car for an added extra touch and maybe they do that is your vehicle is still under warranty.
Recommended
Brad D. from St. Charles Hyundai responded on 02/11/2019 06:35 AM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DQ
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Dawn Q.
Maryland Heights, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Everyone is friendly and takes time to make sure my needs are met
Recommended
Brad D. from St. Charles Hyundai responded on 02/11/2019 06:35 AM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JM
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James M.
Saint Charles, MO
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service was prompt and complete
Service was completed promptly
Recommended
Brad D. from St. Charles Hyundai responded on 02/11/2019 06:35 AM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JW
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Jeanne W.
Saint Peters, MO
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
So Glad I purchased a Hyundai
I was very impressed by everyone! I was given an appointment the very next day -The car was brought in at the appointment time - I could see through the window why I could not replace this headlight - the technician worked with obvious expertise - the car was finished very quickly - the person who took my payment was very courteous - and I was on my way in record time! Thank you for fixing my son's car in such a timely manner!
Recommended
Brad D. from St. Charles Hyundai responded on 02/11/2019 06:35 AM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JC
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Jenna C.
Dardenne Prairie, MO
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Great Service.
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 02/08/2019 05:36 AM

Thanks for the great review of your service experience. We appreciate your business.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
CS
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Carole S.
O Fallon, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Everyone is always so helpful and knowledgeable
Recommended
Brad D. from St. Charles Hyundai responded on 02/06/2019 12:33 PM

Thank you for the great survey on your recent service with our dealership. We hope to see you soon! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
RR
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Richard R.
Lake Saint Louis, MO
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
In and out , without a doubt. Fast and Friendly.
Still the VERY BEST!
Recommended
Brad D. from St. Charles Hyundai responded on 02/04/2019 11:11 AM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
SR
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Suzanne R.
Saint Peters, MO
2017 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service!
5 stars!
Recommended
Brad D. from St. Charles Hyundai responded on 02/04/2019 11:11 AM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
SF
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Stephanie F.
Marthasville, MO
2017 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Jan.2019 oil change
It took a little longer than expected. Other than that all was fine
Recommended
Brad D. from St. Charles Hyundai responded on 02/04/2019 07:26 AM

Thanks for the great feedback about your service experience. We appreciate your business!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
Verified Customer
Saint Peters, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great experience
Always appreciate the professionalism and quick service
Recommended
Brad D. from St. Charles Hyundai responded on 02/04/2019 07:26 AM

Thanks for the great feedback about your service experience. We appreciate your business!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
MS
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Matthew S.
Saint Louis, MO
2017 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No problems yet
I am often concerned about shady mechanics pushing unnecessary services on me. I haven't had that problem here. 18,000 miles in and still happy.
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 02/01/2019 10:04 AM

Thanks for the great feedback about your service experience. We appreciate your business!

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BD
BRAD DEAN
Verified Customer
Bridgeton, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
.
.
Recommended
Brad D. from St. Charles Hyundai responded on 01/31/2019 10:27 AM

Thank you for the great five star review on your recent service with our dealership. We hope to see you soon for your next routine maintenance.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
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