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BRAD DEAN

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1492 reviews)
76

Reviews of BRAD DEAN

CS
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Christine S.
Saint Peters, MO
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Pleased
So far I’ve been very happy with my experience with the service department. Plus- I asked for the complimentary car wash as well. I didn’t know they vacuumed the vehicle as well. I wouldn’t have even asked them to, as my vehicle is “dog friendly” and ALWAYS has dog hair in it. Thank you for saving me one of my many vacuum chores !!!!!
Recommended
Brad D. from St. Charles Hyundai responded on 08/28/2020 05:18 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
TS
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Tina S.
O Fallon, MO
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Service department
The service department is always very friendly and they always do an amazing job with the customers.
Recommended
Brad D. from St. Charles Hyundai responded on 08/24/2020 01:24 PM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
KD
KYLE E DAVIS
MO
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Michael O.
Saint Louis, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
ur people and timliness getting in and out.
excellent overall
Recommended
Brad D. from St. Charles Hyundai responded on 08/24/2020 01:24 PM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
CK
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Cheryl K.
O Fallon, MO
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
St. Charles Hyundai is clean and comfortable while waiting for the vehicle's completion.
We have purchased three Hyundai's since 2009, 2 Elantras and one Accent. Service was outstanding with all and our salesman, Ben who we confide in, gives us the best deal while explaining the in's and out's of the cars. Thanks to Ben for his outstanding service and to the service dept. who do a great job for customers such as us. Have referred three different family members who have also purchased Hyundai's. They are simply good cars!

Cheryl and Ray Keiser
Recommended
Brad D. from St. Charles Hyundai responded on 08/24/2020 01:26 PM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
KD
KYLE E DAVIS
Verified Customer
Maryland Heights, MO
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service oriented
service oriented
Recommended
Brad D. from St. Charles Hyundai responded on 08/17/2020 03:18 PM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
BD
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Bernice D.
Saint Peters, MO
2016 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/08/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Not COVD-19 friendly
After waiting longer than usual sitting between people not wearing masks I was upset. I have waited in other places during this time and chairs were removed so we were distanced. Most businesses are requiring masks but even the sales employees were not wearing them as they walked through the area. The service people were. Then I was asked to sign my paperwork with a pen that everyone was using but I did not see any sanitizer to use when done. Just very surprised about this at your dealership. If I recommend this service facility I will tell them about my experience. At this time my answer below will be no.
Not Recommended
Brad D. from St. Charles Hyundai responded on 08/11/2020 02:52 PM

We apologize for the inconvenience during your recent service with our dealership. I would like to discuss this to resolve the issue please call me at your earliest convenience. Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JORDAN E HARTMAN
AH
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Altamese H.
MO
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The customer service is great !!!!
Everytime I come here I feel welcome. The service is always great and they always ask about any concerns that I may have.
Recommended
Brad D. from St. Charles Hyundai responded on 08/10/2020 05:38 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
TL
TRAVIS J LONG
MF
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Michael F.
Hermann, MO
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
A+
Service
Price
People
Hard to be St.Charles Hyundai
Recommended
Brad D. from St. Charles Hyundai responded on 08/07/2020 05:11 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
Verified Customer
St. Louis, MO
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tire fix
Replaced tire quickly even without an appointment
Recommended
Brad D. from St. Charles Hyundai responded on 08/05/2020 05:22 AM

Thank you for  the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JORDAN E HARTMAN
KH
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Kyle H.
O Fallon, MO
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Dealership
The people make all the difference. Great service and very attentive. Would not go to another place.
Recommended
Brad D. from St. Charles Hyundai responded on 08/07/2020 05:11 AM

Thank you for  the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
Verified Customer
Saint Charles, MO
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Efficient, got me in and out.
Recommended
Brad D. from St. Charles Hyundai responded on 07/31/2020 05:39 AM

Thank you for the great five star survey.We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
AH
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Altamese H.
MO
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The customer service is great !!!!
They're so welcoming! They're very thorough and they listen to any concerns you may have . I always have a great experience when I come here. I highly recommend.
Recommended
Brad D. from St. Charles Hyundai responded on 07/31/2020 05:31 AM

Thank you for the great five star survey.We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
KB
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Kathleen B.
Chesterfield, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
St. Charles Hyundai is a great place to purchase a Hyundai and also for service.
We left another Hyundai dealership because they would not honor the Hyundai ad nor their verbal agreement with us. We immediately looked online and drove to St. Charles Hyundai. Immediately bought a new Sonata because not only did they honor the Hyundai ad but also gave us a better warranty. This was my second Sonata and I loved them both. It really is the same as driving and riding in a Lexus. But also the service for the autos have always been pleasant, honest and quick. I will be giving St. Charles Hyundai more business in the future.
Recommended
Brad D. from St. Charles Hyundai responded on 07/27/2020 06:35 AM

Thank you for the great five star survey.We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JORDAN E HARTMAN
RA
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Robert A.
Maryland Heights, MO
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
It was easy working with the service people who checked me in and out, and the work was completed timely while I waited.
Recommended
Brad D. from St. Charles Hyundai responded on 07/23/2020 02:02 PM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
MA
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Marty A.
O'Fallon, MO
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
st. charles hyundai, is the best dealership, for all of your automotive service or purchasing a new , or used vehicle.
thank you st. charles hyundai, for being the best, we appreciate everything that you do for us , when we bring in our 2013 hyundai accent for automotive service, everyone is always so kind, and very helpful, and supportive, we always look forward of returning back to st. charles hyundai , thank you for everything, i highly recommend any one that is looking for a new car, or suv, or etc, or needing automotive service, to definitely come to st. charles hyundai, you won't be disappointed.
Recommended
Brad D. from St. Charles Hyundai responded on 07/23/2020 02:02 PM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
KC
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Kathryn C.
O Fallon, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
Always a very Pleasant experience when having work done on my Sonata.
Recommended
Brad D. from St. Charles Hyundai responded on 07/23/2020 02:01 PM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JORDAN E HARTMAN
VV
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Virginia V.
Lonedell, MO
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service and cleanliness of dealership
Great service every time. This time found my air conditioner filter was bad. Brought it out to show me. They always go the extra mile! The place is so clean!
Recommended
Brad D. from St. Charles Hyundai responded on 07/23/2020 02:01 PM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
Verified Customer
O Fallon, MO
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
You're Always Cared For
I work nightshift at a local hospital and typically the only time I'm free for my car's care is after work. They always do a great job of maintaining my car with being so quick and efficient.
Recommended
Brad D. from St. Charles Hyundai responded on 07/13/2020 09:42 AM

Thank you for the great five star survey on your recent service. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
MM
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Margaret M.
Saint Charles, MO
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Convenient and great service
Friendly and efficient
Always makes recommendations without being pushy on services that are needed
Recommended
Brad D. from St. Charles Hyundai responded on 07/13/2020 09:41 AM

Thank you for the great five star survey on your recent service. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JORDAN E HARTMAN
Verified Customer
Wentzville, MO
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Great service, professional
Recommended
Brad D. from St. Charles Hyundai responded on 07/06/2020 06:50 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
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