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Bill Deavering

Shop Manager
Bill has over 30 years automotive experience, and runs a tight ship that is focused on the customer experience.
Overall Rating
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(25 reviews)
72

MC
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Mark C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2023
10
Great Service
Great team are always there when I need them. I highly recommend them.
Mark C. from Demo - Plus/Premium responded on 06/15/2023 07:11 AM

Thank you, Mark, for your kind words and for taking the time to review us. We're glad to have been of service and appreciate your business. We strive to deliver the best experience for all of our customers and we're glad that you've had a great experience with us.

Employees worked with

MC
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Mark C.
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2023
10
Mark took care of me, thanks!
They are on it!

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/01/2023
5
Could have been better.
They usually do pretty well, but this time the customer service level was lower than I'm used to. Willing to give them another try, we will see.
Mark C. from Demo - Plus/Premium responded on 06/02/2023 12:04 PM

Thank you, Mark, for taking the time to leave us a review. We're sorry to hear your recent experience wasn't up to our usual standards. We value feedback and strive to ensure our customers always receive the best experience possible. We look forward to seeing you again and restoring your faith in us.

Employees worked with

MC
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Mark C.
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2023
10
Took care of me
They took care of it right away.
Employees worked with

MC
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Mark C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2023
10
Always awesome, all the time.
I have been bringing my Bronco here for service for 12 years. Rob and his team have always treated me right. Thanks all!

MC
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Mark C.
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2023
10
Took care of me
They took care of it right away.

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/23/2023
0
So disappointed
They usually do great work but this last time Bill was quite rude and they over charged me what I was quoted. I am waiting to hear back from them.
Mark C. from Demo - Plus/Premium responded on 05/24/2023 07:42 AM

We apologize for your experience with us, Mark. We strive to provide both excellent service and accurate quotes to all our customers and we regret that this was not your experience. We are looking into the matter and will be in contact shortly.

Employees worked with

MC
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Mark C.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/23/2023
0
Paint was damaged
Got the car back late, and dirty, and the paint was scratched on my mirror. I sure hope they do better next time. Pretty sad experience
Mark C. from Demo - Plus/Premium responded on 05/23/2023 09:52 AM

Mark, we apologize for the delay and for the condition of the car upon returning to you. We take pride in our services and the level of detail we apply to each vehicle, and we are disappointed that your experience did not meet our standards. We will make sure to take appropriate action so that this does not occur in the future. Will give you a call right away.

Employees worked with

MC
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Mark C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2023
10
Awesome service
John was great keeping the kids happy, and service is awesome as always.
Mark C. from Demo - Plus/Premium responded on 05/23/2023 09:49 AM

Thanks so much for the amazing review Mark! We are so glad that John was able to make your experience with us a positive one. We strive to ensure that all of our customers have the best experience possible and we are delighted that we achieved that for you.

John W. from Demo - Plus/Premium responded on 05/23/2023 09:51 AM

Our staff are kid friendly

Employees worked with

MC
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Mark C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2023
10
Highly recommend
Bill and his team are always great at taking care of us. Have been bringing my Bronco here for years, and they always treat it like it's their own. Highly recommend.
Michael N. from Demo - Plus/Premium responded on 04/21/2023 11:56 AM

Thank you so much for your kind words, Mark! We are so glad to hear that you have been bringing your Bronco to us for years and that we have been able to take care of it. We appreciate your business and look forward to seeing you again soon.

Employees worked with

MC
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Mark C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2023
10
Awesome Experience
Love these guys.
Mark C. from Demo - Plus/Premium responded on 04/21/2023 07:20 AM

Thank you so much for your kind words, Mark! We really appreciate your business and are glad you enjoyed our services.

Employees worked with

DC
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Douglas C.
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/09/2022
9
Reached out right away to solve the issue.
Thanks for showing you cared about an unhappy customer
Employees worked with

SB
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Scott B.
Poway, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2021
verified customerVerified Customer
10
Great service
Bill makes sure my car is fixed right, on time, the first time.
Employees worked with
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