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SureCritic / Hyundai Dealer / Tameron Hyundai / BRADLY KNOBLOCH
BK

BRADLY KNOBLOCH

Tameron Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(275 reviews)
78

Reviews of BRADLY KNOBLOCH

Verified Customer
Birmingham, AL
2015 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service department closed with my car still there
2nd attempt to have air put into tires again promised and again not completed.
My oil change was completed, but I was. OT notified. I arrived to find service dept closed and employees gone for the night. Thankfully a sales associate helped me locate my keys and car and get through locked doors/gates
Not Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/20/2017 08:29 PM

Mrs Hudson

I appologize for any issues you had with your last visit. If this is the second time you have had an issue with your tire , you may have an underlying issue with it. Possibly a wheel sensor issue that neither one of us are aware of. In regards to a phone call, we did try calling you on Saturday. I also tried calling you when i received this survey in hopes to get down to the bottom of this. Our Saturday hours of business have not changed since we opened the facility and is posted on line , social media, and on our doors entering the service department. Please contact me or you are welcome to come by and ask for me, so that i can get down to the bottom of your tire issue. I look forward to meeting you. I want ot make sure you get 5 star service.

Sincerely

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
Verified Customer
Birmingham, AL
2014 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service.
If you have to go ask for Randall. Very helpful. Kept me up to date every step of the way
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/11/2017 11:15 AM

Thank you for the kind words.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
Verified Customer
Birmingham, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
People-Joe in service always takes great care of us
5 out of 5 stars
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/11/2017 11:12 AM

It is my pleasure to serve . Thank you for giving us the opportunity to service your vehicle.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
RB
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Richard B.
Birmingham, AL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and good service.
Rick B
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/09/2017 05:26 AM

Thank you

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
JR
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Jeffery R.
Mount Olive, AL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Santa Fe Service
Great service department. Work is done timely. Employees are very helpful.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/05/2017 11:43 AM

Thank you.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
DE
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David E.
Hoover, AL
2011 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
Joe, Tom, Bill and the rest of the staff always treat me and my car with great care and respect. I would not take my car anywhere else for service,!!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/05/2017 06:59 AM

Always a pleasure to serve you David.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
TJ
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Thomas J.
Montgomery, AL
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change service
Friendly staff and maintenance personal, clean and comfortable waiting area. Great job.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/27/2017 06:50 AM

Thank you for the wonderful comments on the survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
JF
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Jill F.
Hoover, AL
2010 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Pleasant, dependable, fair price
I had not come for a couple of years due to negative experiences. However, after giving them another try I do plan to go back.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/26/2017 11:04 AM

Thank you for the 5 star survey. We look forward to seeing you again in the future.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
DS
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Debra S.
Valdosta, GA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always Consistently Helpful
Quick to fix my car and change my oil, even when I just pull up late in the afternoon.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/24/2017 06:25 AM

Thank you

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
JF
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James And Joan F.
Chelsea, AL
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Courtesy
Pleased with service. Service writer was courteous and professional.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/24/2017 06:19 AM

Thank you for the wonderful survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
JB
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Jerry And B.
Bessemer, AL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Tameron Hyundai - All around great place
Great people, service, prices, and great vehicles. Wish the made a truck would definitely buy one. Will trade for a new Hyundai when this one's time is up.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/15/2017 12:52 PM

Thank you for the kind words Jerry.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
DJ
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Dolores J.
Columbiana, AL
2012 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I have been very pleased with Tameron Hyundai.
I have been pleased with Tameron Hyundai. This is my 2nd vehicle from there.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/11/2017 03:41 PM

Dolores

It is always a pleasure to serve you. I just wanted to say Thank You for giving us the opportunity. We think we have the best customers on the planet. If you ever need anything at all , Please feel free to contact us.

Sincerely

Joe Bajalia
Tameron Hyundai
Service Manager

Employees worked with
BK
BRADLY KNOBLOCH
AW
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Audrey W.
Birmingham, AL
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Helpful and quick
Helpful!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/31/2017 01:48 PM

Thank you for the 5 star survey.

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
Verified Customer
Hoover, AL
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
15000 mile service all is well.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/29/2017 06:10 AM

Thank  you.

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
BW
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Brenda W.
Bessemer, AL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Never had a problem.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/24/2017 05:05 AM

Brenda

We just wanted to say Thank you for your business. If you have any questions about your vehicle , dont hesitate to call us.

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
JB
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Jane B.
Hoover, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service!
The service dept has always provided excellent and timely service, they are also very professional in their interaction with me.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/22/2017 06:19 AM

Great !

Employees worked with
BK
BRADLY KNOBLOCH
Verified Customer
Hoover, AL
2011 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Prompt service
Takes care of the customer
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/11/2017 05:40 AM

Thank you for the 5 star survey.

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
LD
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Larry D.
Birmingham, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
I was impressed by the excellent service received
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/08/2017 01:35 PM

Thank you for the wonderful words Mr. Davis.

Employees worked with
BK
BRADLY KNOBLOCH
DC
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Dave C.
Birmingham, AL
2012 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Been servicing my car since 2013!
I like bringing my car to Tameron because they strive to keep their customers happy and I am one of them. Thank you for everything.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/08/2017 07:04 AM

Thank you for the 5 star survey.

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
Verified Customer
Hoover, AL
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Flat Tire with nail in the sidewall.
Short time to fix the tire even though the service department did not stock the correct tire. They went to a Tire warehouse to get the correct one.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 02/23/2017 06:38 AM

Thank you for the 5 star survey.

Employees worked with
BK
BRADLY KNOBLOCH
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