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SureCritic / Hyundai Dealer / Tameron Hyundai / BRADLY KNOBLOCH
BK

BRADLY KNOBLOCH

Tameron Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(275 reviews)
78

Reviews of BRADLY KNOBLOCH

MS
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Marie S.
Birmingham, AL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Marie s
Always very satisfied with service I receive.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 02/20/2017 05:56 AM

Thank you very much for the 5 star survey.

Employees worked with
BK
BRADLY KNOBLOCH
JR
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JAMES R.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good experience.
Got me in and out within 1 hour.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/31/2017 06:24 AM

Wonderful.. We are so glad to have you for a customer. Thank you for the 5 star survey.

Employees worked with
BK
BRADLY KNOBLOCH
BW
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Brenda W.
Bessemer, AL
2013 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I will come back
Great work
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/27/2017 08:15 AM

Thank you for the wonderful survey Mrs. Webster.

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
GB
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GINA B.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
GREAT
GREAT PLACE AND GREAT PEOPLE
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/25/2017 08:26 AM

Thank you.

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
MH
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Melissa H.
Hoover, AL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great customer service.
I will continue to bring my car here for service and would recommend friends and family.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/23/2017 09:18 AM

Thank you very much for the wonderful comments.

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
JS
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Josephas S.
Birmingham, AL
2012 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Coustmer
Great
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/19/2017 05:53 AM

Thank you.

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
HJ
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Holly J.
Bessemer, AL
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wonderful Customer Service
Randall McAdory has wonderful customer service and he kept me informed about my vehicle. He explained everything that I needed and also broke my bill down for clarification.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/05/2017 06:50 AM

Holly

Thank you for your business. We are blessed to have such wonderful customers and staff.

Employees worked with
BK
BRADLY KNOBLOCH
CG
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Charles G.
Vestavia Hills, AL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
They fully explain what's needed, the cost and how long it will take. They answer all questions
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/23/2016 01:08 PM

Thank you very much for the 5 star survey.

Employees worked with
BK
BRADLY KNOBLOCH
PJ
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Pat J.
Jacksons Gap, AL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly Service Department
Always make me feel like a person not a number.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/16/2016 12:23 PM

Best compliment we could get. Thank you very much.

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
Verified Customer
Birmingham, AL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
great service as usual
great just great
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/15/2016 12:56 PM

Thank you .

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
JR
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JAMES R.
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Warranty Service
Great job by Tameron Hyundai. And thanks Hyundai for having the best warranty in America.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/29/2016 01:55 PM

Thank you for being our customer. We appreciate your business.

Employees worked with
BK
BRADLY KNOBLOCH
Verified Customer
Birmingham, AL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service visit
Got an oil change - everyone was really nice plus out the door on 30mins!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/29/2016 01:54 PM

Thank you for the 5 star survey.

Employees worked with
BK
BRADLY KNOBLOCH
AA
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Amanda A.
Sylacauga, AL
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly & Family!
Love my Hyundai Family! I will be back for my next vehicle!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/28/2016 05:56 AM

Wonderful. You let us know if you need anything at all.

Employees worked with
BK
BRADLY KNOBLOCH
BJ
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Brenda J.
Birmingham, AL
2016 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Took too long
Took too long
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/25/2016 06:45 AM

Mrs. Joseph

I agree your visit did take too long. We had a huge influx of customers getting ready to travel and between appointments and us trying to accommodate with walk in customers , your vehicle took longer than it should have. I hope you can over look our shortcomings and give us another try.

Joe Bajalia
Tameron Hyundai
Service Manager

Employees worked with
BK
BRADLY KNOBLOCH
ML
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Michael L.
Hoover, AL
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Bad experiences in years past, but they appear to have gotten much better.
In the past (as of a year and a half ago) the service people at Tameron Hyundai were always rude and treated us like morons (the 3 or so times we went). As of this last visit they seem to have changed everything, as they could not have been more pleasant and helpful. I was very happy to see the improvement.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/22/2016 11:11 AM

So glad your experience was very good. Please don't hesitate to let us know if you need anything. Your business is very important to me.

Sincerely

Joe Bajalia
Tameron Hyundai
Service Manager

Employees worked with
BK
BRADLY KNOBLOCH
JM
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James M.
Birmingham, AL
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Timely service
Great service with outstanding value
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/18/2016 02:36 PM

Thank you .

Employees worked with
BK
BRADLY KNOBLOCH
Verified Customer
Vestavia Hills, AL
2012 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2016
verified customerVerified Customer
Category: Service
Hyundai steering column
Tameron Hyundai was great. My beef is with corporate and manufacturing.
Recommended
Employees worked with
BK
BRADLY KNOBLOCH
Verified Customer
Vestavia Hills, AL
2012 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2016
verified customerVerified Customer
Category: Service
Hyundai steering column
Tameron Hyundai was great. My beef is with corporate and manufacturing.
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/17/2016
Service Type: Repair
Category: Service
Hyundai steering column
We never had warranty problems with Honda Toyota or even GM like we did with Hyundai. Tamer on was ok it was the car and corporate
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/18/2016 07:17 AM

Mr. Bradley

The low score survey impacts the dealer not corporate. Not sure what Tameron did wrong. This was a dealer performance survey. I do understand your disappointment with the manufacturer and hope it does not impact our relationship with you. The part in question was  unwarrantable  so we simply called Hyundai and asked for assistance on your behalf. Please reconsider us for a 5 star survey.

JOE B., Service Manager from Tameron Hyundai responded on 11/18/2016 02:35 PM

Mr. Bradley

Thank you very much for the 5 star survey. My staff greatly appreciates it. Please don't hesitate to reach out to me if you have any questions or concerns. We are here for all of our customers.  keeping your business and making you happy is very important to me.

Sincerely

Joe Bajalia
Tameron Hyundai 
Service Manager

Employees worked with
BK
BRADLY KNOBLOCH
RL
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Robert L.
Birmingham, AL
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good service,helpful people
thanks for good service and helpful people
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/18/2016 05:36 AM

Very Welcome. Thank you for the business

Employees worked with
BK
BRADLY KNOBLOCH
LB
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Linda B.
Birmingham, AL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tameron Hyundai
great service and friendly folks!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/10/2016 08:35 AM

Wonderful.. Thank you for taking the time to fill out our survey.

Employees worked with
BK
BRADLY KNOBLOCH
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