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BRADLY KNOBLOCH

Tameron Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(275 reviews)
78

Reviews of BRADLY KNOBLOCH

RM
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Randi M.
Pell City, AL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Always great customer service!
I have come in quite a few times without a scheduled appointment. I've always been treated like an important customer, and my vehicle was serviced and gotten back to me in a very timely manner. I would definitely recommend the service department to anyone and appreciate the way they explain what you need, tell you if you don't need something and make sure my vehicle is as it should be when I leave. Thanks Tameron Hyundai!
Recommended
JENI S. from Tameron Hyundai responded on 09/14/2018 04:31 AM

Thank you for taking the time to fill out our survey.  We always value our customers feed back and we appreciate the 5 star rating.

If you ever have any questions, please contact us at any time.

Sincerely, 
Jeni Short
Tameron Hyundai Service

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
Verified Customer
Pleasant Grove, AL
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Great
Recommended
JENI S. from Tameron Hyundai responded on 08/07/2018 11:13 AM

Thank you for taking the time to fill out our survey.  We always value our customers feed back and we appreciate the 5 star rating.

If you ever have any questions, please contact us at any time.

Sincerely, 
Jeni Short
Tameron Hyundai Service

Employees worked with
BK
BRADLY KNOBLOCH
TW
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Thomas W.
Birmingham, AL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thank you. Keep up the good work.
Thank you. Keep up the good work.
Recommended
JENI S. from Tameron Hyundai responded on 06/22/2018 05:01 AM

Thank you for taking the time to fill out our survey.  We always value our customers feed back and we appreciate the 5 star rating.

If you ever have any questions, please contact us at any time.

Sincerely, 
Jeni Short
Tameron Hyundai Service

Employees worked with
BK
BRADLY KNOBLOCH
MW
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Meagan W.
Birmingham, AL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Job!
Great Job!
Recommended
JENI S. from Tameron Hyundai responded on 06/20/2018 09:03 AM

Thank you for taking the time to fill out our survey.  We always value our customers feed back and we appreciate the 5 star rating.

If you ever have any questions, please contact us at any time.

Sincerely, 
Jeni Short
Tameron Hyundai Service

Employees worked with
BK
BRADLY KNOBLOCH
JK
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Johnnie K.
Pleasant Grove, AL
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
Great
Recommended
JENI S. from Tameron Hyundai responded on 05/15/2018 12:32 PM

THANK YOU FOR TAKING THE TIME TO FILL OUT OUR SURVEY AND FOR THE FIVE STAR RATING! IF YOU EVER HAVE ANY QUESTIONS, PLEASE CONTACT US AT ANY TIME.

SINCERELY
JENI SHORT
TAMERON HYUNDAI SERVICE

Employees worked with
BK
BRADLY KNOBLOCH
PG
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Philip G.
Birmingham, AL
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service and just common courtesy is excellent at Tameron.
Every employee that I have encountered at Tameron has been courteous, knowledgeable, and efficient. It is a pleasure getting my car serviced when I know someone is looking out for my best interests!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/09/2018 06:04 AM

Thank you for the kind words Philip.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
DC
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Darrell C.
Helena, AL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly people
The experience was wonderful
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/05/2018 08:43 AM

Thank you for the five star survey Darrell.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
Verified Customer
Birmingham, AL
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service advisors
Advisors who let you know if it is going to be a lengthy service time & provides transportation home and back to the dealership for your car
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/01/2018 06:09 AM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
Verified Customer
Pell City, AL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Always great customer service! Most times I come in without an appointment because I don't always get the same time off. I am always waited on promptly, technician goes over what will be done and the cost and then I wait in the waiting area. It never takes very long and service is always professional. If it doesn't need something, they tell you.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/27/2018 06:01 AM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
KW
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Kim W.
Birmingham, AL
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome Service
Customer service is awesome each time I've had to take my car in. This is a great place to do business.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/25/2018 11:36 AM

Thank you for the opportunity to service your vehicle Kim.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
JB
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James B.
Calera, AL
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Service was great as uasuly
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/18/2018 05:44 AM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
SS
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Sarah S.
Birmingham, AL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Great
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/09/2018 06:03 AM

Thank you for the five star survey Sarah.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
Verified Customer
Birmingham, AL
2015 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Failed to report found issues
Please see survey comments
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/04/2018 06:57 AM

Emailing your vehicle's report to you is just another way of communicating any finding's and or recommendations about your vehicle. We want to make sure our customer's are informed about there vehicle. Sometimes , we cannot get in touch with a customer by phone and then they receive an email about there vehicle. Please don't hesitate to contact us if you have any questions at all. We are here to help in any way.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
TN
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Tamquois N.
Pleasant Grove, AL
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service survey
All the servicemen are nice, friendly and very attentive. When I drive in with or without an appointment, they know me by name. I love that. Coffee and snacks while you wait.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/02/2018 07:20 AM

It is always a pleasure to serve you Tamquois. Feel free to contact us if you need anything at all. Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
SG
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Sequoyia G.
Bessemer, AL
2011 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Expensive
TO EXPENSIVE.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/31/2018 10:19 AM

Sequoyia

We have tried to contact you several times about your vehicle to see if we could help in some way. Please contact your Service Advisor to discuss .

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
Verified Customer
Maylene, AL
2015 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Sloppy work
This is the 3rd time I have brought my car in for something that they caused. This was a recall on the turbo that they "took care" of during a oil change that needed to be taken care of. Well yet again it was not done correctly and had to be brought back and taken care of. Also this time they left tools in the engine compartment. It's like they don't check there work. I am worried every time I leave that the messed something up.
Not Recommended
JENI S. from Tameron Hyundai responded on 03/24/2018 08:03 AM

Carrie, 

Thank you again for taking the time to speak with me this morning.  Please check you inbox for an additional email per our conversation.  we always strive to do the best work possible, and I apologize for the past experience that you had, and hope that you will give up a chance to give you the best service possible.  I hope you have a great weekend!

Thank you,
Jeni Short
Tameron Hyundai

Employees worked with
BK
BRADLY KNOBLOCH
Verified Customer
Birmingham, AL
2013 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/05/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service review
Service department handled my repair & service while I waited. I was in & out in less than an hour. Service advisor also provided me with a list of recommended services for my next scheduled maintanence.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/06/2018 06:21 AM

Thank you for giving us the opportunity to service your vehicle.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
Verified Customer
Gardendale, AL
2014 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
60,000 service. Nearly $600, but has to be done to maintain warranty. What else can you do?
Recommended
Employees worked with
BK
BRADLY KNOBLOCH
PC
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Pasqual C.
Birmingham, AL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
warranty and maintenance
Scheduled in Santa Fe for air condition warranty and also while there had oil changed, tires rotated and fuel system cleaned. All was done in one day in a timely manner. Could not ask for more! Great job!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 02/26/2018 01:26 PM

Thank you for the wonderful comments Pasqual.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
RR
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Richard R.
Birmingham, AL
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Richard
Difficult to talk to anyone in service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 02/24/2018 06:18 AM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
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