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SureCritic / Hyundai Dealer / St. Charles Hyundai / BOB RECK
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BOB RECK

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(443 reviews)
76

Reviews of BOB RECK

CL
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Charles L.
O Fallon, MO
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service...
The service staff at St Charles Hyundai is professional, friendly and knowledgeable.
Recommended
Bob R. from St. Charles Hyundai responded on 07/15/2019 05:37 AM

Thanks very much for your business and the great review

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
Verified Customer
Saint Charles, MO
2016 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
a
a
Not Recommended
Bob R. from St. Charles Hyundai responded on 07/10/2019 08:42 AM

Thank you for your review ! i look forward to working with you when ever is possible for your schedule to get these concerns resolved,thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
BT
BRAD THOMASON
PB
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Paul B.
St. Peters, MO
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Completely satisfied
The problem with my last appointment was completely resolved
Recommended
Bob R. from St. Charles Hyundai responded on 07/08/2019 04:52 AM

Thank you for your patience while getting this resolved ! we greatly appreciate your business,thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DH
DAN HANSEN
DW
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Douglas W.
Saint Peters, MO
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
professional and respectful of my business with St. Charles Hyundai
oil change did not go real smooth.
developed oil drip/leak that took two extra visits to correct.
with the help of Bob Reck and Brad Dean, this issue was resolved.
I knew it would.
lucky for me it did not disrupt other activities...too much.
Thank you Bob and Brad
Recommended
Bob R. from St. Charles Hyundai responded on 07/08/2019 04:53 AM

Thanks for the great review ! and we appreciate your patience while the leak got resolved ,thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
ZL
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Zane L.
Winfield, MO
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent
Saint Charles Hyundai provided wonderful service and a pleasing experience as they have done so many times in the past. When in for service recall I asked them to check a few things that were a concern for me. They explained everything in a manner which I can understand and then when I questioned the inspection they went back over the vehicle with the questions that I had and responded within two hours. Excellent workmanship and exceptional service. Thank you
Recommended
Bob R. from St. Charles Hyundai responded on 07/02/2019 05:19 AM

Thank you for the great review,your business is always appreciated with us .thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
FE
FRANK ELLIS
PS
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Philip S.
Saint Louis, MO
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
St. Charles Hyundai Sales and Service is the Best!
After a year, I'm still impressed with the team at St. Charles Hyundai. Both Sales and service have been very good.
Recommended
Bob R. from St. Charles Hyundai responded on 07/02/2019 05:19 AM

Thank you for the great review ,we greatly appreciate your business also !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
FE
FRANK ELLIS
RB
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Raymond B.
Saint Charles, MO
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
It's good to see great service is still alive with Jay and his people
It's good to see great services still alive with J and his people
Recommended
Bob R. from St. Charles Hyundai responded on 06/27/2019 05:27 AM

Thank you for your continued service with us,and we look forward to your next visit with us.thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
PB
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Paul B.
St. Peters, MO
2017 Hyundai Santa Fe S
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Unhappy
this is the first time I’ve ever been unhappy with their services
Recommended
Bob R. from St. Charles Hyundai responded on 06/14/2019 04:59 AM

Thank you for your review,i am working on a resolution for you and will be in contact shortly,thanks for your patience .

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
Verified Customer
Saint Louis, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
2013
I feel I had a better experience this time with my service. My last experience was frustrated. My car was called in for recall and because the service guy thought it was out of warranty he said my car couldn't be fix with satisfaction. Really. So I had to prove I had extended warranty in order to get better service this time around. So better customer service. Hopefully that will remain from now on.
Recommended
Bob R. from St. Charles Hyundai responded on 06/13/2019 02:12 PM

Thanks for the great review,and yes this the quality of service you will have forever.thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
CH
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Craig H.
Saint Charles, MO
2013 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Repair
OK.
Recommended
Bob R. from St. Charles Hyundai responded on 06/13/2019 02:12 PM

Thanks for the great review ! please let me know what we can do better for you to have a 5 star experience,thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
FE
FRANK ELLIS
JO
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Janice O.
Maryland Heights, MO
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Noise Visit
I took my car in for a loud rattling noise. I was reluctant to do so because how many things on a car can rattle. They figured it out right away and had my car done in less time than they said. It was the easiest car repair visit I’ve ever experienced.
Recommended
Bob R. from St. Charles Hyundai responded on 06/13/2019 02:12 PM

Thank you for the great review ! we greatly appreciate your business.thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
MM
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Madison M.
Saint Louis, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome service
Everyone is really helpful, nice, and does great work!
Recommended
Bob R. from St. Charles Hyundai responded on 06/12/2019 05:44 AM

Thank you for the great review ! we appreciate your business ! thanks .

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
BT
BRAD THOMASON
JS
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Jim S.
O Fallon, MO
2013 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Jim Schilkoski
Bob Reck is extremely professional and courteous!! He is definitely an asset to your Dealership!!
Recommended
Bob R. from St. Charles Hyundai responded on 06/12/2019 05:07 AM

Thanks for the great review ! and we appreciate your continued business with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
MO
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Michael O.
Saint Louis, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
people and serviceissue
ue people always on top of problem
Recommended
Bob R. from St. Charles Hyundai responded on 06/10/2019 05:06 AM

Thanks for the great review ! we appreciate all your continued service wirth us ,thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
BT
BRAD THOMASON
RH
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Ronald H.
Lake Saint Louis, MO
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best place to buy and service your Hyundai/Genesis
From sales to service, St. Charles Hyundai has been nothing less than stellar. As someone who was brand agnostic, I've been sold on Hyundai/Genesis since I bought my Genesis sedan. Since then, we've bought a Santa Fe Sport and even have an '07 Sonata with 230k miles on it that still runs like a top. For the price, you can't beat the features and that includes the fantastic infotainment system with Bluelink. Without reserve, we recommend Hyundai vehicles to our friends and family. Our next purchase will be a Hyundai without question, and it'll be bought at St. Charles Hyundai.
Recommended
Bob R. from St. Charles Hyundai responded on 06/04/2019 07:49 AM

Thank you for the great review ,we appreciate your business.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DH
DAN HANSEN
Verified Customer
Saint Charles, MO
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Regular Service
Timely service. Service Reps easy to work with.
Recommended
Bob R. from St. Charles Hyundai responded on 05/30/2019 07:24 AM

Thank you for the great review ! we appreciate your business !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
MC
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Matthew C.
Saint Charles, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall service
Great service, friendly staff, timely service
Recommended
Bob R. from St. Charles Hyundai responded on 05/30/2019 07:25 AM

Thanks for the great review,we appreciate your business done with us,thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DR
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Donna R.
O Fallon, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and helpful service team!
I am very happy we switched to St Charles Hyundai to service both of our Sonatas. They make it easy to keep the vehicle updated by providing good service in a timely manner. Everyone I have encountered has been pleasant.
Recommended
Bob R. from St. Charles Hyundai responded on 05/22/2019 02:20 PM

Thanks for the great review ! we appreciate your business.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DH
DAN HANSEN
RB
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Raymond B.
Saint Charles, MO
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
The people
Great gob
Recommended
Bob R. from St. Charles Hyundai responded on 05/20/2019 05:54 AM

Thanks as always for your continued service with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
LT
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Linda T.
Florissant, MO
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Love this place
The people who work here are always ready to help in any way they can
Recommended
Bob R. from St. Charles Hyundai responded on 05/06/2019 05:03 AM

Thanks for the great review ! we greatlty appreciate your business .thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
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