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BOB RECK

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(443 reviews)
76

Reviews of BOB RECK

BD
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Bernice D.
Saint Peters, MO
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clean, courteous and knowledgeable
always quick check in and short wait time.
Recommended
Bob R. from St. Charles Hyundai responded on 05/01/2019 05:05 AM

Thank you for the great review ! we appreciate  your continued service with us,thanks.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
Verified Customer
Saint Peters, MO
2002 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great service
The service department went way out of their way to find the cause of my vehicle’s problem and then offered me a very low cost option for repair, which was greatly appreciated.
Recommended
Bob R. from St. Charles Hyundai responded on 04/29/2019 04:55 AM

Thanks for the great review ! we appreciate the continued service with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JL
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James L.
Dardenne Prairie, MO
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast
Left car over the weekend with no appointment, and they had it completed by 10:00AM on that Monday.
Recommended
Bob R. from St. Charles Hyundai responded on 04/25/2019 02:03 PM

Thanks for the great review! We appreciate your continued service with us, Thanks!

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
BT
BRAD THOMASON
CG
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Cheryl G.
Florissant, MO
2013 Hyundai Elantra Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
St. Charles Hyundai Service is AMAZING!
I've never been disappointed with St. Charles Hyundai Service Center. From the Service Coordinators, to the Porters, to the Service Technicians, to the Cashiers...everyone is professional, courteous and friendly. It's as if their motto is 'treat every customer as though they're your Grandma'. Seriously, they're that nice. They also don't rake you over the coals for work that doesn't need to be done.
Recommended
Bob R. from St. Charles Hyundai responded on 04/24/2019 07:54 AM

Thank you for the great review ! we appreciate your business !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
RM
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Rosanne M.
Saint Peters, MO
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service yet again!
Thank you for the valet service. It is a great time saver. Gentleman that picked up and dropped off my car was very professional and cordial.
Recommended
Bob R. from St. Charles Hyundai responded on 04/24/2019 04:58 AM

Thanks for the great review ! we also appreciate your continued service with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
FE
FRANK ELLIS
SB
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Stephen B.
O Fallon, MO
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent
excellent
Recommended
Bob R. from St. Charles Hyundai responded on 04/24/2019 04:58 AM

Thank you for the great review ! we appreciate all your business done with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
CS
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Courtney S.
Festus, MO
2018 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/19/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service but they need to follow through
I was told my car would be cleaned inside and out and they did not do that. My car came back worse because it sat outside for 5 weeks.
Recommended
Bob R. from St. Charles Hyundai responded on 04/22/2019 07:56 AM

Thank you for your honest review ! i deeply appoligize for the way the vehicle was returned to you,this is not our common practice.thank you.let me know if there is anything i can do .

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
PB
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Paul B.
St. Peters, MO
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Everything went great
Recommended
Bob R. from St. Charles Hyundai responded on 04/17/2019 04:54 AM

Thank you for thew great review ! we appreciate your time and your business !thanks.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
AB
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Adam B.
St. Louis, MO
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall Service
They got my car in a timely fashion after I made an appointment. The wait time was what they said it would be and got me out quickly after it was done.
Recommended
Bob R. from St. Charles Hyundai responded on 04/12/2019 06:40 AM

Thank you for the great review !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
Verified Customer
Saint Charles, MO
2010 Hyundai Elantra To
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Seem to be honoring their commitment to fixing their recall issues.... So far.
Had to have vehicle fail to get it fixed, but they stepped up.
Recommended
Bob R. from St. Charles Hyundai responded on 04/11/2019 02:22 PM

Thanks for your review,iam glad we got your vehicle fixed for you
and the manufacture to cover repairs ! enjoy your vehicle again worry free.thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
GP
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George P.
O Fallon, MO
2015 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Close to home
It was a recall repair. It was supposed to be good.
Recommended
Bob R. from St. Charles Hyundai responded on 04/11/2019 05:40 AM

Thank you for your time to respond with your review.we appreciate your time and your business,thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
MW
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Marilyn W.
St. Peters, MO
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
I am always pleased by the quick, friendly service
Recommended
Bob R. from St. Charles Hyundai responded on 04/09/2019 02:04 PM

Thanks for the great review ! we appreciate your business !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
FE
FRANK ELLIS
Verified Customer
Chandler, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service, professional staff
Great service
Recommended
Bob R. from St. Charles Hyundai responded on 04/05/2019 05:47 AM

Thank you for your business and we appreciate the great feed back.thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
BT
BRAD THOMASON
TP
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Teresa P.
Saint Charles, MO
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Treat us like family
We have purchased 20+ vehicles from St. Charles Hyundai and we are hooked. They are always eager to assist. They work as a team to get you in and out quickly and painlessly. We have recommended to many friends and family who have purchased multiple Hyundai's. The value of the vehicle and what you get for your money is excellent.
Recommended
Bob R. from St. Charles Hyundai responded on 04/03/2019 06:02 AM

Thank you for the great review ! we greatly appreciate your continued service with us ! thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
NO
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Neal O.
Wentzville, MO
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy in, easy out!
In at 8am, out by 8:30am - oil change, tire rotation.
Recommended
Bob R. from St. Charles Hyundai responded on 04/03/2019 06:01 AM

Thank you for the great review ! we look forward to your next service with us ! thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JA
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Joseph A.
Ballwin, MO
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall service
Had to take care of an ECU update, easy to make an appointment. Got in at the appointed time and was immdiately taken care of. Everything went great and St. Charles Hyundai again proved they go the extra mile for their customers.
Recommended
Bob R. from St. Charles Hyundai responded on 04/02/2019 02:18 PM

Thank you for the great review ! we appreciate your continued service with us ! thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
RB
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Raymond B.
Saint Charles, MO
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
There are people
There are people
Recommended
Bob R. from St. Charles Hyundai responded on 03/28/2019 01:31 PM

Thank you for your continued  service with us ! look forward to our next service  for you !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
BT
BRAD THOMASON
SH
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Steven H.
Saint Peters, MO
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick and Professional
The recall repair on my vehicle was done an hour ahead of schedule.
Recommended
Bob R. from St. Charles Hyundai responded on 03/26/2019 04:53 AM

Thank you for the great review ! if there is anything else we can do for you,please let us know.thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
BR
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Bernie R.
O'Fallon, MO
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
EXCELLENT!!!
This was my first experience with this service department. I was so impressed with the level of service that I received from the first phone call to the valet delivery of my vehicle back to me. Everyone provided Next Level Service start to finish.
Recommended
Bob R. from St. Charles Hyundai responded on 03/20/2019 09:47 AM

Thank you for the amazing review ! we greatly appreciate your business and look forward to your next service with us.thanks.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
EH
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Enrique H.
O'Fallon, MO
2018 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Hyundai excels in providing great service. They do listen to one's concerns and make every effort to address them and following through after the service. Very friendly and courteous.

Hank Hermosillo
Recommended
Bob R. from St. Charles Hyundai responded on 03/19/2019 12:58 PM

Thank you for thwe great review,we are always here for you ,anything else we can do ,just let me know,thanks.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
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