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BOB RECK

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(443 reviews)
76

Reviews of BOB RECK

CT
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Cynthia T.
Saint Peters, MO
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly, helpful
That's why I bought my second car
Recommended
Bob R. from St. Charles Hyundai responded on 07/05/2017 11:00 AM

Thank you for your continued service with us ! it is greatly appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
RM
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Ronald M.
Saint Peters, MO
2008 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Pleasent personnel and great service- also the part needed was immediately available
Recommended
Bob R. from St. Charles Hyundai responded on 07/05/2017 11:00 AM

Thank you for the positive review,we look forward to helping you also in the future !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
SL
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Shiela L.
Saint Charles, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
fine job
fine job
Recommended
Bob R. from St. Charles Hyundai responded on 07/05/2017 06:12 AM

Thank for the great review ! your business is greatly appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
BT
BRAD THOMASON
RH
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Robert H.
Saint Charles, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Robert H
The staff is friendly. The work is done right in a timely manner.
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 06/30/2017 08:53 AM

Thank you for your positive feedback. We look forward to seeing you at your next service visit

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BR
BOB RECK
BT
BRAD THOMASON
KK
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Kyung Eun K.
Saint Charles, MO
2006 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
Great service! Thank you!
Recommended
Bob R. from St. Charles Hyundai responded on 06/29/2017 05:03 AM

Thank you for the positive review ! we will look forward to your next service with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
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Verified Customer
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Refer to prior page.
Ditto above.
Recommended
Bob R. from St. Charles Hyundai responded on 06/28/2017 05:04 AM

Thank you for your business ! you are always appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JP
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Joyce P.
Granite City, IL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Joyce P.
This is a great dealership. Go in -- no appointment and they get you in and out. Had my 60,000 mile tune up told me everything it contained . very friendly customer service.
Recommended
Bob R. from St. Charles Hyundai responded on 06/26/2017 09:12 AM

Thanks for your time and the great review ! your business is always appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
TD
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Tracye D.
Saint Peters, MO
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quik! Fast? Great Service!
I loved the way the employees were friendly and professional! I wish I would have been offered an option to possibly buy the rental car I was driving. I thought perhaps I was given that particular car and model to peak my interest. I actually mentioned that information to the Service Members - but nothing ever came from it. I will be using their service again
Recommended
Bob R. from St. Charles Hyundai responded on 06/23/2017 02:37 PM

Thanks for the great review.we are always here to take care of you
and your vehicle !!

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
JY
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Joann Y.
Elsberry, MO
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Complete service
Always great service done in a timely manner.
Recommended
Bob R. from St. Charles Hyundai responded on 06/23/2017 05:53 AM

Thank you for the great review ,we look forward to your next service !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
BT
BRAD THOMASON
CH
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Charles H.
Saint Peters, MO
2007 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Saint Charles Hyundai service
The people who work there and the product offered
Recommended
Bob R. from St. Charles Hyundai responded on 06/20/2017 06:33 AM

Thanks as always you guys are great as well ! and we appreciate your business !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
LM
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Leland M.
Saint Peters, MO
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick service
Your service was quick and easy
Recommended
Bob R. from St. Charles Hyundai responded on 06/16/2017 09:26 AM

Thanks for the positive review,and yes we service most makes ,feel free to call us for future service.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
Verified Customer
Saint Peters, MO
2013 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/15/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service was ok.
Service was done and in a timely manner. However, picking up the car, we had to wait for a clerk (no one was in the office) to make the payment. Then the receipt was wrong; we had to wait for her to get that cleared up. No apologies. Just thought that end of the transaction wasn't as smooth as it should be. Just thought you may want to pass it on to your employees for a little friendlier service attitude.
Recommended
Bob R. from St. Charles Hyundai responded on 06/16/2017 09:26 AM

Thank you for the service review and i appreciate the comments.we can definetly serve you better in the future !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
Verified Customer
Saint Peters, MO
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome service
Amazing
Recommended
Bob R. from St. Charles Hyundai responded on 06/12/2017 01:08 PM

It is always our pleasure .thanks for the great review !!

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
BT
BRAD THOMASON
NR
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Nicole R.
Saint Peters, MO
2014 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service
Great service advisors and very timely with service and or communicating timelines. I did have to call to see if parts were in two different times after given plenty of time to call me. Not a huge deal but a suggestion. I will still be back for maintenance and service.
Recommended
Bob R. from St. Charles Hyundai responded on 06/09/2017 02:31 PM

Thank you for the detailed response ,i will be happy to make sure this gets done more efficiant in the future ,your business is greatly
appreciated  !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
DM
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Dennis M.
Saint Charles, MO
2006 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Most of the time great.
Car was dirty when returned and the hood would not open. Had to be brought back into the shop and a clip re-attached.
Recommended
Bob R. from St. Charles Hyundai responded on 06/07/2017 02:16 PM

Thanks again for your business ! it is our policy to return the vehicle cleaner than when it came in.i am sorry if the car was not washed.i will make sure it gets done in the future !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
RC
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Roseann C.
Saint Peters, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Routine and recall service
Glad to see there are companies than actually know what and delivers customer service Thank you
Recommended
Bob R. from St. Charles Hyundai responded on 06/07/2017 05:10 AM

Thanks for the great review,i look forward to your next service with us  !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
AR
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Anthony R.
Saint Charles, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2013 Sante Fe Sport - replace starter Good service and accommodations
see previous comments
Recommended
Bob R. from St. Charles Hyundai responded on 06/06/2017 02:47 PM

Thank you for the positive review,look forward to your next service visit with us.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
MG
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Michael G.
O Fallon, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
if its not broke do not fix it.
There is not a single person I have met in Sales or Service that I would not suggest they at least give Saint Charles Automotive Hyundai an opportunity before buying elsewhere.
Recommended
Bob R. from St. Charles Hyundai responded on 05/30/2017 05:40 AM

Thnak you for the positive review ,it is always a pleasure !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
DM
DON MCELREA
KM
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Kathleen M.
Saint Peters, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast and reliable service
We own four Hyundai's and have them all serviced here. Very satisfied. Purchased our last two cars from this dealership.
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 05/26/2017 03:24 PM

Thank you for the great survey and choosing us to service your vehicles. We appreciate your business!

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BR
BOB RECK
BT
BRAD THOMASON
Verified Customer
Winfield, MO
2008 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They have a very friendly staff to serve you.
They have a very friendly staff to serve you.
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 05/24/2017 01:07 PM

Thank you for your kind comments and the great rating. Your business is appreciated.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BR
BOB RECK
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