BR

BOB RECK

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(443 reviews)
76

KP
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Kim P.
Wentzville, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
This place is awesome. And the people are wonderful
This place is awesome. And the people are wonderful. I have bought three cars from them and I cannot say enough good things highly recommend them
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 05/24/2017 05:43 AM

Thank you for sharing your experience at our dealership. It is a pleasure being here to help with the maintenance and repair needs on your Hyundai.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with

Verified Customer
Saint Louis, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
great service.
Recommended
Bob R. from St. Charles Hyundai responded on 05/16/2017 01:50 PM

Thanks for the great review ,i am always here to help when needed,just shoot me an email if you ever have any questions or concerns  !!

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

AD
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Took care of my needs and gave advice
Recommended
Bob R. from St. Charles Hyundai responded on 05/15/2017 05:40 AM

Thank you for the positive survey,your business is greatly appreciated..

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

TE
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Timothy E.
Wentzville, MO
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Raising the bar...
I have always received a great experience at this dealership.
Recommended
Bob R. from St. Charles Hyundai responded on 05/09/2017 05:24 AM

Thank you for your positive review,we are always here to meet and exceed your expectations  !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

EY
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Edward Y.
Lake Saint Louis, MO
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Concern with service manager
Hyundai store manager addressed our concern
Recommended
Bob R. from St. Charles Hyundai responded on 05/08/2017 05:17 AM

Thank you for the oportunity to adddress your concerns to your satisfaction.we are always here to service your vehicle as needed !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

PG
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Probal G.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
..
..
Recommended
Bob R. from St. Charles Hyundai responded on 05/08/2017 05:17 AM

Thank you for choosing us to service your vehicle,your business is appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

Verified Customer
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clean, Efficient, Great Service Team
Clean, Efficient, Great Service Team
Recommended
Bob R. from St. Charles Hyundai responded on 05/04/2017 12:05 PM

Thank you for your continued service with us it is greatly appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

JY
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Joann Y.
Elsberry, MO
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Our Hyundai Service
Great service with no pressure - presents recommended services with no pressure - just solid information on how to keep our vehicle well maintained and running smoothly!
Recommended
Bob R. from St. Charles Hyundai responded on 05/04/2017 05:14 AM

Thank you for the positive review and we are happy to provide you with great service always !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

AS
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Amber S.
Saint Peters, MO
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Very Expensive
Very Expensive to replace front brakes, and after tire rotation my car sounds like an airplane. It is extremely loud.
Recommended
Bob R. from St. Charles Hyundai responded on 05/02/2017 01:21 PM

Thank you for your business ! we greatly appreciate you !
let me know when you have time to check airplane noise it would
be my pleasure to take care of any concerns you have,thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

TW
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Taylor W.
Grover, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Very Nice and Helpful
They got me in to do a 60,000 recommended tune up on my car after I either didn't complete setting it up online or I set it up at the wrong dealership. They got my car in and out within 5hrs even though I had no appointment in the system. They were great and very nice about it. I have never had a bad experience here!
Recommended
Bob R. from St. Charles Hyundai responded on 05/01/2017 01:32 PM

Thank you for your continued service with us ! it is always our pleasure to keep your vehicle up to date and safe on the road ..

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

JB
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James B.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
taking care of our 2007
very professional & knowledgeable, pleasant atmosphere, curtious
Recommended
Bob R. from St. Charles Hyundai responded on 04/25/2017 05:16 AM

Thanks you for the positive review !your business is always
appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

CC
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Cecelia C.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Everyone is friendly and polite and when I call for an appointment the service staff always tries to work me in immediately.
Recommended
Bob R. from St. Charles Hyundai responded on 04/21/2017 05:36 AM

Thank you for your business as always ! we appreciate you !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

Verified Customer
Dardenne Prairie, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review of St Charles Hyundai
Individuals do a good job in a timely manner
Recommended
Bob R. from St. Charles Hyundai responded on 04/14/2017 05:35 AM

Thank you for the positive review,your business is greatly appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

DS
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David S.
O'Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
SD card
Perfect
Recommended
Bob R. from St. Charles Hyundai responded on 04/13/2017 03:08 PM

Always my pleasure to help you guys ! see you next service !
thanks !!

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

SM
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Shane M.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great job
Great job
Recommended
Bob R. from St. Charles Hyundai responded on 04/07/2017 02:02 PM

Thank you for the great review ! i look forward to our next service for you ,thanks !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

MG
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Megan G.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Knowledgeable service technicians
Yes
Recommended
Bob R. from St. Charles Hyundai responded on 04/07/2017 09:05 AM

Thanks for your positive survey ! your business is always appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

PW
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Patricia W.
Maryland Heights, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
They are honest.
I have purchased 3 new vehicles from St. Charles Hyundai and love my cars. The people that work in their service department are honest. Their hours work for a working person and everyone is super nice.
Recommended
Bob R. from St. Charles Hyundai responded on 04/04/2017 06:18 AM

Thanks again for your continued service with us it is greatly appreciated !!

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

DS
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Dennis S.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Courteous, friendly, fast, willing to work with you.
The service dept. Is the best plus all of the above.
Recommended
Bob R. from St. Charles Hyundai responded on 03/24/2017 01:00 PM

Thanks again for your continued service with us !we are always pleased to help..!

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

Verified Customer
Saint Charles, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Timely and efficient
Always able to get an appointment or in and out when they say it will be done
Recommended
Bob R. from St. Charles Hyundai responded on 03/24/2017 06:53 AM

Thank you for your business and please let me know how i can make your next service visit a 5 star experience !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

Verified Customer
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
People are friendly and respectful.
The service people took my car on time and had me out of there quickly. The waiting room is comfortable. I was out of there within the hour.
Recommended
Bob R. from St. Charles Hyundai responded on 03/15/2017 08:35 AM

Thank you for the positive review,it is our pleasure to help !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
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