BT

BRAD THOMASON

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(485 reviews)
74

BO
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Brian O.
O Fallon, MO
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Super experience
Top notch job.
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 11/07/2016 05:38 AM

Thank you for the 5 star review! It's our pleasure to provide you with great service!

Michael Metz
Express Advisor
636-441-4481
Employees worked with

CR
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Carolyn R.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent experience at St Charles Hyundai Service Center.
Carolyn R
Recommended
Brad D. from St. Charles Hyundai responded on 11/01/2016 09:57 AM

thank you for the positive survey on your latest trip to our dealer ship, we appreciate all your business done with us.

thank you, Hyundai service
Brad Dean


KC
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KATHRYN C.
2014 Hyundai Santa Fe S
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/31/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Manners but no solution
"It drives no different than any other Santa Fe" - Houston (I mean Hyundai) we have a systemic problem on our hands
Recommended
Brad D. from St. Charles Hyundai responded on 11/01/2016 09:57 AM

thank you for the survey on your latest trip to our dealership, we apologize for any inconvenience there was with diagnosing the problem on your vehicle. we would like to speak with you regarding getting your vehicle back in for further service.

thank you, Brad Dean
Hyundai service

636-441-4481


KW
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Kevin W.
Fenton, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Kevin of Fenton
Very professional and proficient
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 10/28/2016 06:22 AM

Thank you for the wonderful review! It's our pleasure to provide you with an excellent service visit. Thank you for your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with

VV
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Virginia V.
Lonedell, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Knowledgeble service people
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 10/26/2016 05:44 AM

Thank you for the 5 star review! It's our pleasure to provide you with an enjoyable service visit. Thank you for your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with

MS
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Maurice S.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exceptional Service - Only Needed Service
Typically, my experience has been that they never try to sell me on services I know are not needed. need.
Recommended
Brad D. from St. Charles Hyundai responded on 10/24/2016 01:24 PM

thank you for the great 5 star review, we appreciate all your business done with our dealership.

thank you, brad dean
Hyundai service


Verified Customer
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best place for car service
staff is always very friendly and professional.
Recommended
Brad D. from St. Charles Hyundai responded on 10/18/2016 05:33 AM

thank you for the great review on your latest visit with us. we greatly appreciate all your business done with our dealer.

thank you, Brad Dean.
Hyundai service


SS
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Susan S.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Knowledgable, efficient, friendly. Always quick to get things done.
Wonderful. Even has a pleasant environment in which to wait.
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 10/17/2016 07:33 AM

Thank you for the wonderful review! It's our pleasure to provide you with a great service experience. Thank you for your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with

Verified Customer
Washington, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional staff. Work done in a timely manner.
Everyone was very professional. Work done in a timely manner & service technician explained in detail the work that was performed.
Recommended
Brad D. from St. Charles Hyundai responded on 10/17/2016 02:07 PM

thank you for the great 5 star review, we appreciate all the business

thank you Hyundai service


LB
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Lisa B.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai owner for life.
Fast and friendly staff!
Recommended
Brad D. from St. Charles Hyundai responded on 10/17/2016 02:06 PM

thank you for the great 5 star review, we appreciate all the business

thank you Hyundai service


EN
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Erica N.
St. Louis, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Oriented
Staff communicates effectively and gets the job completed quickly.
Recommended
Brad D. from St. Charles Hyundai responded on 10/17/2016 02:06 PM

thank you for the great 5 star review, we appreciate all your business done with our dealership.

thank you, Hyundai service


RW
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Robert W.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick service. Friendly & expert staff
Excellent.
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 10/11/2016 11:03 AM

Its a pleasure doing business with you. Thank you for the 5 star review.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with

KJ
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Kim J.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
quality of service
Yes
Recommended
Brad D. from St. Charles Hyundai responded on 10/11/2016 05:42 AM

thank you for the great 5 star review, we are happy to be your go to Hyundai dealer.

thank you, Hyundai service


Verified Customer
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Quick and efficient
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 10/03/2016 07:51 AM

Thank you for the 5 star review! We appreciarte your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with

JC
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John C.
Saint Peters, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The title has the assurance of their commitment to us with their car care.
When you drive into the service area you see how clean the place is. The place for the mechanics where the work is done is off to the side but has a viewing window. It also has a nice waiting area.
Recommended
Brad D. from St. Charles Hyundai responded on 09/28/2016 02:40 PM

thank you for the great 5 star review. we applicate all your business done with our dealer ship

thank you Hyundai service


BB
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Brenda B.
Lake Saint Louis, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
When time I will buy my next car from St Charles Hyndai do to the wonderful service department!
Brenda B
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 09/26/2016 06:40 AM

Thanks for the 5 star review! We thank you for being a loyal Hyundai customer!

Michael Metz
Express Advisor
636-441-4481
Employees worked with

KM
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Kathleen M.
Saint Louis, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
bought a service package when I bought the car
good service
Recommended
Brad D. from St. Charles Hyundai responded on 09/27/2016 05:38 AM

thank you for the positive review, glad we can always keep you and your vehicle om the road!

thank you, Hyundai service


Verified Customer
Wentzville, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Perfect
Thank you
Recommended
Brad D. from St. Charles Hyundai responded on 09/22/2016 10:22 AM

thank you for your perfect 5 star review, we appreciate all your business

thank you, Hyundai service


Verified Customer
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Honesty
Being fair and honest no matter how it affects the outcome... with that said service and parts assured me that the problem could be solved and within the budget I gave them for that I am thankful... Problem solved...
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 09/15/2016 07:52 AM

Thank you for the great review! We greatly appreciate your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with

Verified Customer
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Perfect Dealer
Good people and nice place.
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 09/14/2016 05:35 AM

Thank you for the 5 star review. We appreciate your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
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