CA

Cheyanna Angevine

Service Advisor
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(600 reviews)
78

MA
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Monica A.
Laveen, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Victor and his service team
Victor and his service team are great! Always professional and friendly. Thank you for taking good care of my car :)
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 09/10/2020 08:22 AM

Hi Monica
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your  feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


BS
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Ben S.
Surprise, AZ
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/10/2020
verified customerVerified Customer
Category: Service
Oil change
Oil was changed.
Recommended

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/07/2020
Service Type: Maintenance
Category: Service
Appointment
They don’t respect people’s time even though an appointment was made.
Not Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 09/08/2020 08:59 AM

 Hi Ben

Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception.  I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4154. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

 

 

Alice Gonzales

Business Development Coordinator

623-214-4154


JH
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John H.
Litchfield Park, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
Rodeo Hyundai is always great, but Cheyanna really shines and is always very helpful, professional and courteous.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 09/03/2020 08:29 AM

Hi John
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


SP
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Sandra P.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
The service was exceptional. Efficient, quick, and the car sparkled when they were thru. Thanks to all of you.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 08/31/2020 08:42 AM

Hi Sandra
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


Verified Customer
Surprise, AZ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2020
verified customerVerified Customer
Category: Service
Friendly and fast
Employees were friendly and set expectations which they met.
Recommended

RM
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Robert M.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Dont have time to write reviews
Dont have time to write reviews
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 08/28/2020 08:32 AM

Hi Robert
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


DM
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Debra M.
Buckeye, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
The people make it great!
Working with Cheyena was just a pleasure! She was good for her word and saw to it that everything was done!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 08/27/2020 09:09 AM

Hi Debra
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your bussiness. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


Verified Customer
Surprise, AZ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2020
verified customerVerified Customer
Category: Service
Friendly and fast
Employees were friendly and set expectations which they met.
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/23/2020
Service Type: Repair
Category: Service
Left in a bush
Service and personnel were fine. When vehicle was completed it was backed into a parking space and the rear bumper was deep in a dead shrub that I was almost positive had caused damage to the bumper.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 08/24/2020 09:02 AM

Hi

Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception.  I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4154. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

 

 

Alice Gonzales

Business Development Coordinator

623-214-4154


DA
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Daisy A.
Wittmann, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service department
I purchased my vehicle from a different dealership, but came to Rodeo Hyundai for an oil change over a year ago. My service was handled by Cheyanna Angevine and I was so pleased, my husband and I have been coming back every time our vehicle needs something, from batteries, to new tires to cabin filters. Cheyanna makes sure our vehicle gets what it needs, when it needs it, plus her positive attitude and honest work ethic makes us feel like we are in good hands!!! I always suggest Rodeo Hyundai to my friends and family because of it's great support and customer care!! Thank you Cheyanna!!
Daisy A
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 08/12/2020 12:51 PM

Hi Daisy
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. I have passed your comments on to Cheyanna. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


Verified Customer
Goodyear, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good experience.
Service fast and quick.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 08/11/2020 01:07 PM

i just wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


KS
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Kay S.
Waddell, AZ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/09/2020
Service Type: Repair
Category: Service
Handled my concern with professionalism n promptness
Victor called with 24 hrs n addressed n too care of my concerns
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 08/10/2020 08:42 AM

Hi Kay

Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception.  I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4154. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

 

 

Alice Gonzales

Business Development Coordinator

623-214-4154


MM
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Mike M.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great friendly service
A great place to do business
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 08/07/2020 11:29 AM

Hi Mike
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


EC
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Earnhardt C.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great people to do business with!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 08/03/2020 01:55 PM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environemnt. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business.  We look forward to seeing you again and for the opportunity to earn a 5 star rating.


RW
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Ron W.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
A really excellent Service Department
The Staff at Rodeo Hyundai are Friendly, Fast and Professional. Upon completion of the Service, they review the overall condition of your vehicle and remind you of the next Service that is due. Your vechicle is washed and cleaned when you pick it up. Excellent Service!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 08/03/2020 09:07 AM

Hi Ron
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


Verified Customer
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Service is fast ,efficient and friendly!,
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/31/2020 08:36 AM

Hi Ruth
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


Verified Customer
Sun City, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly reliable no pressure service
Have been having my car serviced here for almost three years and service had been great.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/30/2020 12:18 PM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


MZ
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Mary Z.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil change
Quick service for my oil change.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/30/2020 08:59 AM

Hi Mary
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


KR
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Keryn R.
Peoria, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
I've been going back to Rodeo Hyundai for 3 years for all of my oil changes since I bought my vehicle there. The service is always super friendly and the waiting area is very comfortable. I love the opportunity to watch HGTV while enjoying some snacks!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/28/2020 03:52 PM

Hi Keryn
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


TS
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Tiffani S.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Good job
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/23/2020 08:18 AM

Hi Tiffani
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


Verified Customer
Sun City, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Cheyenne - thank you!
Finally, listened to our complaints about the car and took the extra steps to look into it and see what is going on! We certainly appreciate Cheyenne and the shop foreman (do not have his name) for taking the time and looking into what is wrong with our car. Do not have a resolution (yet) but have a plan and that’s better than being ignored or pushed to the side.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/22/2020 12:38 PM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

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