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Cheyanna Angevine

Service Advisor
Ken Garff Hyundai Surprise
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(600 reviews)
78

Reviews of Cheyanna Angevine

RN
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Rimmel N.
Surprise, AZ
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
best service and staff
It’s a blessing to have such great service for our car we have come to love. Makes getting the car fixed easy and painless. Thank you.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 03/12/2021 08:10 AM

Hi Rimmel
Thank you so much for completing this survey. we appreciate you taking the time to share  your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. we value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
JW
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James W.
Surprise, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Close and fast
Very good been there many times
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 03/12/2021 08:18 AM

Hi James
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Glendale, AZ
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Cheyenne is amazing
Because of an extremely helpful employee, Cheyenne, I will continue to have my car serviced at this location! She goes above and beyond to ensure the customer is satisfied- excellent!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 03/08/2021 07:21 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Surprise, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Quality
Good service; quality people; excellent product
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 03/04/2021 01:43 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service!  I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
RS
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Ray S.
Hastings, MN
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Extremely Happy with Rodeo Hyundai!
I scheduled a oil change and tire rotation on our 2015 Santa Fe. The appointment day/time were perfect, Cheyanna was the service person, also very nice and efficient plus knows her position.

I asked her to check, (inspect) for a rattle in the muffler tailpipe area which was completed and I found the issue is covered under original owner warranty! Wonderful news!

The part is ordered and I will make another appointment to get the muffler replaced upon arrival.

Amazing service from such nice friendly people. I also talked to three other people, the receptionist and two sales people, equally as friendly/knowledgeable as Cheyanna!

A excellent experience I had.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 03/03/2021 08:02 AM

Hi Ray
Thank you so much for completing this survey. We appreciate you taking the time to share the experience you had with  Cheyanna and our team. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Surprise, AZ
2020 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2021
verified customerVerified Customer
Category: Service
Good
Good
Recommended
Employees worked with
CA
Cheyanna Angevine
Service Advisor
DA
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Daisy A.
Wittmann, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best service in town!!
I just had my Hyundai Elantra's oil change and tire rotation done at Rodeo Hyundai even though I didn't purchase the vehicle there!! Why? Because this is the best service dealer in all of Phoenix and believe me, there are plenty of choices!!
Cheyanna, my service rep always goes above and beyond to make sure my car is done in a timely manner and she also has it washed for me!!!
The next day I saw that my tire was losing air quickly. I called the service department and Ken answered. I told him what was going on and he said they were pretty busy but he would get me in as soon as possible. I got to the dealership and it turns out I had a nail in my tire. Ken was able to get a technician, Noah on it promptly and they had it patched and out there door in less than ½ hour!! They even got the car washed again!!! Cheyanna and Ken took care of me just like they take care of all their customers!! Rodeo Hyundai is the best place in town and I hope you'll go check them out yourself!! I'll be purchasing my next vehicle there as well!!!!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 03/01/2021 08:01 AM

Hi Daisy
Thank you so much for completing this survey. We appreciate you taking the time to share the experience you had with Cheyanna and Ken, as well as the rest of our team. We here at Rodeo Hyundai always strive to ensure our customers get the very best service1 I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
VJ
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Victoria J.
Litchfield Park, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great experience
They always do a good job and they are always available for the appointment times I need and great customer service.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/26/2021 07:24 AM

Hi Victoria
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Surprise, AZ
2020 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2021
verified customerVerified Customer
Category: Service
Good
Good
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/25/2021
Service Type: Repair
Category: Service
Good
It was good
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/25/2021 02:24 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
NL
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Nurich L.
Sun City West, AZ
2019 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/24/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Good people works there
Every thing was done quick. The place is very clean .
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/25/2021 07:44 AM

Hi Nurich
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive  to ensure our customers get the very best service! I am glad to see that reflected on your last visit. we value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Buckeye, AZ
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
One of the best dealerships in town
Great people. Great product
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/24/2021 12:18 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Surprise, AZ
2012 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2021
verified customerVerified Customer
Category: Service
Customer Service is great
Recently had a service done here and had a few issues with the way thing were handled. They reached out and promised to have the car rechecked to ensure all services were done. I very happy with the time and effort taken to ensure my future business.
Recommended
Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Surprise, AZ
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Helpful and Efficient
Timely and efficient service
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/19/2021 07:29 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Surprise, AZ
2018 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2021
verified customerVerified Customer
Category: Service
The people
Everyone is friendly and helpful
Recommended
Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Surprise, AZ
2018 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2021
verified customerVerified Customer
Category: Service
The people
Everyone is friendly and helpful
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/18/2021
Service Type: Maintenance
Category: Service
No pressure to do additional service over what I came in fot
Everything went smoothly and I didn’t feel pressured into needing additional service
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/18/2021 02:22 PM

Hi Kevan
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
JD
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Joshua D.
Maricopa, AZ
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service and vehicle
Everyone is great and easy to work with
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/18/2021 08:01 AM

Hi Joshua
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Surprise, AZ
2012 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2021
verified customerVerified Customer
Category: Service
Customer Service is great
Recently had a service done here and had a few issues with the way thing were handled. They reached out and promised to have the car rechecked to ensure all services were done. I very happy with the time and effort taken to ensure my future business.
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/15/2021
Service Type: Repair
Category: Service
Didn’t get what I paid for
Service that was paid for was not performed. Causing me to have to drive back to dealership to pick up part.
Not Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/16/2021 07:19 AM


Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception.  I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4100. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

 

 

Alice Gonzales

Business Development Coordinator
Employees worked with
CA
Cheyanna Angevine
Service Advisor
LE
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Lanny E.
Sun City West, AZ
2014 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
the personnel
One thing to work on is that when the customer tells who ever is scheduling what is being done to indicate that on the pad so there is no delay on the work being done.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/11/2021 12:24 PM

Hi Lanny
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
NL
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Nicklas L.
Litchfield Park, AZ
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service and staff.
Excellent service and staff.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/11/2021 07:37 AM

Hi Nicklas
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo  Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
FR
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Frank R.
Surprise, AZ
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
XLNT Service
Great service, timely completion, xlnt attitude of personnell
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/10/2021 01:47 PM

Hi Frank
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
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