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SureCritic / Hyundai Dealer / Ken Garff Hyundai Surprise / Cheyanna Angevine
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Cheyanna Angevine

Service Advisor
Ken Garff Hyundai Surprise
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(600 reviews)
78

Reviews of Cheyanna Angevine

PC
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Patrick C.
Glendale, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Superior Service with a Smile
Staff is very accommodating and a pleasure to deal with
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 12/13/2021 03:25 PM

Hi Patrick

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100
Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Goodyear, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2021
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Excellent customer service
Service representative extremely helpful in making sure my car was ready on time
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 12/07/2021 01:14 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100
Employees worked with
CA
Cheyanna Angevine
Service Advisor
AH
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Allie H.
Kirtland, NM
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Oil change
They provided excellent service, didn't ask me to upgrade to spend any money, and they fixed my tire for free!
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 12/07/2021 01:09 PM

Hi Allie

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4100
Employees worked with
CA
Cheyanna Angevine
Service Advisor
BW
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Bruce W.
Surprise, AZ
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great Service
Excellent servicing of my vehicle. Timely and fast!
ALICE G. from Ken Garff Hyundai Surprise responded on 11/29/2021 11:52 AM

Hi Bruce
Thank you so much for completing this survey. We appreciate you taking the time to share your experience wth us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you agian and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Glendale, AZ
2017 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service was very good.
Service was very good.
ALICE G. from Ken Garff Hyundai Surprise responded on 11/22/2021 12:33 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.
Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Surprise, AZ
2016 Hyundai Sonata Hybrid
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/20/2021
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Service
The dealership was very professional.
ALICE G. from Ken Garff Hyundai Surprise responded on 11/22/2021 12:32 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.
Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Buckeye, AZ
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service
Cheyanna was knowledgeable, helpful, and friendly.
ALICE G. from Ken Garff Hyundai Surprise responded on 11/22/2021 12:06 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
RH
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Richard H.
Sun City West, AZ
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great Service !
Many thanks to service technician Cheyanna Angevine. She was well versed and answered all my questions in regards to my service and warranty. Will definitely return to Ken Garff Hyundai for all my Hyundai service ....
ALICE G. from Ken Garff Hyundai Surprise responded on 11/19/2021 08:39 AM

Hi Richard
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
GW
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Gerry W.
Surprise, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2021
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Fix of a door lock recall
All in all a very good experience
ALICE G. from Ken Garff Hyundai Surprise responded on 11/17/2021 08:39 AM

Hi Gerry
Thank you so much for completing this survey. we appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Buckeye, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service!
Great experience with Cheyanna!!
ALICE G. from Ken Garff Hyundai Surprise responded on 11/15/2021 07:42 AM

Thank you for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service!  I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
DM
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Doug M.
Surprise, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great experience
Friendly and experience service. Take care of any problem right the first time.
ALICE G. from Ken Garff Hyundai Surprise responded on 11/12/2021 07:26 AM

Hi Doug
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Surprise, AZ
2021 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2021
verified customerVerified Customer
9
Category: Service
windshield replacement
Vehicle was checked in on time and service was excellent. The cover for the rear view mirror broke during removal but it was ordered before I arrived to pick up the car. It was installed a couple days later after received from out of state.
Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Surprise, AZ
2021 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2021
verified customerVerified Customer
9
Category: Service
windshield replacement
Vehicle was checked in on time and service was excellent. The cover for the rear view mirror broke during removal but it was ordered before I arrived to pick up the car. It was installed a couple days later after received from out of state.
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/10/2021
Service Type: Maintenance
6
Category: Service
windshield replacement
the cover behind the rear view mirror was broken and had to be ordered and replaced 4 days later. Other than that it was a pleasant service experience.
KRISTINA M. from Ken Garff Hyundai Surprise responded on 11/10/2021 03:29 PM

THANK YOU FOR TALKING TO ME TODAY REGARDING YOUR SATIFACTION HERE IS THE RESCORE EMAIL FOR THE SURVEY 

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Goodyear, AZ
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
great service
great service and on time
ALICE G. from Ken Garff Hyundai Surprise responded on 11/09/2021 07:54 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
TK
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Theodore K.
Peoria, AZ
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
service
caring and courteous staff
ALICE G. from Ken Garff Hyundai Surprise responded on 11/09/2021 07:51 AM

Hi Theodore
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
LB
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Lloyd B.
Buckley, WA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great personel, great company,, exceptional service. Every thing they did was so satisfying. I originally bought my car there and I will certainly shop there when I need another car.
I have had such great service dealing with this Hyundai dealership. The personnel there are all so outstanding and accommodating. I won’t hesitate to recommend your dealership to anyone.
ALICE G. from Ken Garff Hyundai Surprise responded on 11/09/2021 07:33 AM

Hi Lloyd
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff  Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Sun City West, AZ
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2021
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Good Hyundai dealership
My recall work was done in a timely manner, shuttle driver was helpful, & no phoney repairs were suggested (as I have unfortunately experienced at other dealerships)
ALICE G. from Ken Garff Hyundai Surprise responded on 11/01/2021 08:40 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing  you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
MB
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Mark B.
Sun City West, AZ
2018 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/29/2021
Service Type: Repair
verified customerVerified Customer
8
Category: Service
Cheyanna Angevine
Did a great job.
ALICE G. from Ken Garff Hyundai Surprise responded on 11/01/2021 08:30 AM

Hi Mark
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Surprise, AZ
2020 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/28/2021
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Delayed Gratification
We waited, and waited to be notified when our part arrived only to find out when I came in to get air in my tires that the record of my request had been irradicated. I was told that the new ownership had taken over all the files and access was lost. However, they matched the part with my cars VIN number and all was fixed in a couple of days.
ALICE G. from Ken Garff Hyundai Surprise responded on 10/29/2021 08:58 AM

Thank you for filling out this survey and sharing your experience with us. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception. I hope to speak to you to resolve this issue in the near future. feel free to contact me at 623-850-5500.
We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.


Alice Gonzales
Business Development Coordinator
Ken Garff Hyundai
Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Surprise, AZ
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Fast, friendly and knowledgable service
Quality speedy service in a clean customer friendly environment
ALICE G. from Ken Garff Hyundai Surprise responded on 10/28/2021 12:31 PM

Thank you for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
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