CA

Cheyanna Angevine

Service Advisor
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(600 reviews)
78

Verified Customer
Surprise, AZ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2021
verified customerVerified Customer
10
Category: Service
oil change
Prompt.

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/15/2021
Service Type: Maintenance
9
Category: Service
oil change
Excellent service. Staff was helpful.
ALICE G. from Ken Garff Hyundai Surprise responded on 08/16/2021 10:31 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


VE
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Veronica E.
Waddell, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great Service
Fantastic job! i had the best advisor ever
ALICE G. from Ken Garff Hyundai Surprise responded on 08/16/2021 09:31 AM

Hi Veronica
Thank you so much for completing this survey. We appreciate you taking the time to  share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportuniy to earn a 5 star rating.


WP
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William P.
El Mirage, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great in every way
Waiting for outcome of engine issues? Recall not real positive what going to be done
ALICE G. from Ken Garff Hyundai Surprise responded on 08/12/2021 12:37 PM

Hi William
We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


JW
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James W.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
My Experience
Very good service
ALICE G. from Ken Garff Hyundai Surprise responded on 08/12/2021 08:26 AM

Hi James
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


Verified Customer
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Highly Recommend
Excellent service and professional staff.
ALICE G. from Ken Garff Hyundai Surprise responded on 08/11/2021 08:36 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last vsiit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


ER
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Emerson R.
Surprise, AZ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/09/2021
Service Type: Repair
10
Category: Service
Chayanne 5 star review
Hello to win it may concern Cheyenne was amazing helping me out with my car issue. I give her 10 out 10 stars. Cheyenne was very attentive and helpful this dealership should hire more like her.
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 08/10/2021 07:34 AM

5 START REQUESTED . THANK YOU

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154

MW
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Marcus W.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Friendly and Honest
Love bringing in my vehicle, never a negative experience aside from the bill at the end. Any question I have is answered on the spot with relevant information and zero nonsense as well a smile on top of it.
ALICE G. from Ken Garff Hyundai Surprise responded on 08/09/2021 02:36 PM

Hi Marcus
Thank you so much for completing this survey. We appreciate you taking the time to share the experience you had with Cheyanna and our team. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you agian and for the opportunity to earn a 5 star rating.


DO
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Dan O.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Very comfortable
Got my first free oil change. They checked out the Palisade completely, washed it and did the oil change in about an hour. Excellent personnel. Thanks. I’ll be back. Dan
ALICE G. from Ken Garff Hyundai Surprise responded on 08/09/2021 02:15 PM

Hi Dan
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service!  I am glad to see that reflected on your last visit. We value yoiur feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


DA
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Daisy A.
Wittmann, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best service in town!!
I have been coming to Rodeo Hyundai for almost 4 years and my Elantra is in excellent condition because of it!! Cheyanna at the service Department always makes me feel at home and the whole staff is just wonderful!! I highly recommend checking them out both for service and purchasing your vehicle!! Rodeo Hyundai rocks it!!!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 08/06/2021 12:44 PM

Hi Daisy
Thank you so much for completing this survey. We appreciate you taking  the time to share the experience you had with Cheyanna and our team. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


SN
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Stephanie N.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Rodeo Hyundai
Great place with professional staff. Very pleased overall :)
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 08/06/2021 12:37 PM

Hi Stephanie
Thank you so much for completing this survey. We appreciate you taking the time to share your experience  with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service!  I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


TM
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Tami M.
Litchfield Park, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Christina and Chey are very professional and helpful
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 08/05/2021 08:15 AM

Hi Tami
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


Verified Customer
Glendale, AZ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2021
verified customerVerified Customer
Category: Service
Customer Service
I got a call from Victor, Service Manager with Hyundai Surprise, he reassured me that they'll do everything they can to satisfy my needs on my 2013 Elantra vehicle; free tow to the dealership and free diagnostic test, and also take care of the side mirror. So far things are looking good ☺️
Recommended

DH
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Dieter H.
Litchfield Park, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Helpful
Helpful
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 08/03/2021 08:21 AM

Hi Dieter
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


Verified Customer
Glendale, AZ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2021
verified customerVerified Customer
Category: Service
Customer Service
I got a call from Victor, Service Manager with Hyundai Surprise, he reassured me that they'll do everything they can to satisfy my needs on my 2013 Elantra vehicle; free tow to the dealership and free diagnostic test, and also take care of the side mirror. So far things are looking good ☺️
Recommended

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/31/2021
Service Type: Maintenance
Category: Service
Sabotage
To bring vehicle back in for more repairs.
Not Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 08/02/2021 08:32 AM

 

Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception.  I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4100. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

 

 

Alice Gonzales

Business Development Coordinator


AP
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Albert P.
Goodyear, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
A good automobile for many people with varying life styles.
I am not a fan of Google!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/14/2021 01:23 PM

Hi Albert
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. we look forward to seeing you again and for the opportunity to earn a 5 star rating.


ST
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Scott T.
Surprise, AZ
2021 Hyundai Sonata Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Experience
Can’t say enough good things about Rodeo Hyundai an there staff.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/12/2021 02:02 PM

Hi Scott
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


Verified Customer
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Review
Great service
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/12/2021 08:34 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service!  I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


DM
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Dominique M.
Goodyear, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
The best !
They were awesome !
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/07/2021 01:30 PM

Hi Dominique
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


PN
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Pat N.
Peoria, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
service
Cheyanna went above and beyond what the other dealership that I went to earlier would do for me. You have won my business.

Patrick N.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/07/2021 08:48 AM

Hi Pat
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensrue our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


LG
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Linda G.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional and friendly
My service advisor (Cheyanna Angevine) was efficient, friendly and kept me informed of the service progress of my vehicle.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/07/2021 08:40 AM

Hi Linda
Thank you so much for completing this survey. We appreciate you shareing the experience you had with Cheyanna and our team. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

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