CA

Cheyanna Angevine

Service Advisor
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(600 reviews)
78

GW
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Georgia W.
Goodyear, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service and friendly personnel!
Very good service and punctuality!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/10/2021 11:13 AM

Hi Georgia
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers always get the very best service1 i am glad to see that reflected on your last visit.  We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


MW
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Marcus W.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer service and Great people
Service is always great, everytime I bring my car in it comes out cleaner and running smoother then ever. The staff is straight forward about what you'll be paying both when shopping for a vehicle and getting one serviced. On top of that they're all generally friendly!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/10/2021 08:43 AM

Hi Marcus
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service1 I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


CT
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Clyde T.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome
Never had a problem..fast and courteous service. Ms Angevine is great. Thanks for everything.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/09/2021 01:32 PM

Hi Clyde
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers always get the very best service. I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the oppotunity to earn a 5 star rating.


Verified Customer
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
convenience
close to my home, attention to detail, listen to the client
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/08/2021 07:42 AM

 

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers always get the very best service. I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


Verified Customer
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai
They did a excellent job servicing my car.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/08/2021 07:42 AM

 

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers always get the very best service. I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


RK
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Roman K.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Rodeo Hyundai Service
Great place to get work performed.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/05/2021 10:24 AM

Hi Roman
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service!  I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


MA
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Monica A.
Laveen, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Victor and his service team, Cheyanne
Thank you for taking good care of my car! I will see you again for the next service ?
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/05/2021 07:27 AM

Hi Monica
Thank yiou so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


DM
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Doug M.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly staff and top notch tech that works together there.
Friendly staff and top notch tech that works together it make the whole going to the dealer a nice experience.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/04/2021 11:25 AM

Hi Doug
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service!  I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


Verified Customer
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly Staff & Excellent vehicle maintenance!
Friendly Staff & Excellent vehicle maintenance!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 01/28/2021 07:51 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experiencve with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


SD
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Scott D.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
5 Star Service!!!!
A HUGE THANK YOU to Cheyanna at Rodeo Hyundai in the Service Department! Her friendliness and professionalism , exceeded my expectations. She diagnosed what my problem was and was very communicative with me until the car was ready for pick up! From start to finish, I could not have been happier. We have been a “Hyundai Family” since 2011, with 4 Hyundai’s spread out across our Family. We are née to the area and this dealership and device depart was an incredible find. They just do it better. Thank you again Cheyanna, I would definitely recommend this Service Department. Keep up the great work, we will definitely be back for Service or our next née car purchase.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 01/25/2021 07:24 AM

Hi Scott
Thank you so much for completing this survey. We appreciate you taking the time to share your experience you had with Cheyanna and our team. We here at Rodeo Hyundai always strive to ensure our customers  get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


JH
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John H.
Litchfield Park, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Amazing service department!
Cheyanna is my service advisor and has always done an admirable job anytime I come in. The technicians are top notch and Victor Vasquez is a great manager. I have been bringing my Hyundai’s here since 2017, and won’t take them anywhere else. Thank you Rodeo Hyundai!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 01/25/2021 07:28 AM

Hi John
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


GW
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Georgia W.
Goodyear, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great personnel makes everything go quickly and smoothly.
When we purchased our new car there initially I was very impressed with the service given us with no high pressure salesmanship. We have been back there for our maintenance ever since and each visit has been very pleasant. This last visit was exceptional. Had our 30,000 maintenance done and expected it to be a little pricey, but your young lady found coupons and savings all making the service done much more reasonable. The cleanliness of our returned car was exceptional. Great job Rodeo Hyundai.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 01/18/2021 09:07 AM

Hi Georgia

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers always get the very best service. I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


TP
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Todd P.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Very satisfied
Very professional people very kind they wanted to get us in and out as soon as they could
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 01/14/2021 01:48 PM

Hi Todd
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at  Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business.  we look forward to seeing you again and for  the opportunity to earn a 5 star rating.


CS
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Carl S.
Litchfield Park, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer Service at Rodeo Hyundai
Cheyanna the service representative is amazing. She took great care in servicing my SUV and keeping me posted on the status while I waited for it. It nice to find friendly service these days. Highly recommend going to this dealership for both service and purchasing a vehicle!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 01/13/2021 07:37 AM

Hi Carl
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


JE
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Jack E.
Surprise, AZ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2021
verified customerVerified Customer
Category: Service
Jack
Very personalable
Recommended

JE
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Jack E.
Surprise, AZ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2021
verified customerVerified Customer
Category: Service
Jack
Very personalable
Recommended

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/08/2021
Service Type: Repair
Category: Service
Jack
Great service very timely
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 01/08/2021 07:34 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customersd always get the very best service!  I hope to speak to you soon regarding the negative experience you may have recieved. please feel free to contact me at 623-214-4154. We look forward to seeing you again and for the opportunity To earn a 5 star rating.


RH
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Richard H.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service Staff
Quick and efficient staff
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 01/08/2021 07:39 AM

Hi Richard
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers  get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


GP
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George P.
Buckeye, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Quick and efficient service!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 01/04/2021 10:11 AM

Hi  George

 Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers always get the very best service. I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


LP
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Lonnie P.
Moreno Valley, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2021
verified customerVerified Customer
Category: Service
rescore complete
i have receiver a copy of my invoice from Cheyanna, and I am satisfied with all repairs at this time. Cheyanna wsa excellent in all ways of keeping me up to date on all repairs. she has been very helpful on all and any information I requested.
Recommended

LP
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Lonnie P.
Moreno Valley, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2021
verified customerVerified Customer
Category: Service
rescore complete
i have receiver a copy of my invoice from Cheyanna, and I am satisfied with all repairs at this time. Cheyanna wsa excellent in all ways of keeping me up to date on all repairs. she has been very helpful on all and any information I requested.
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/31/2020
Service Type: Maintenance
Category: Service
just waiting or work order copy.
I would like the work order copy for my records and to know what all was accomplished.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 12/31/2020 02:54 PM

 Hi Lonnie

Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception.  I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4154. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

 

 

Alice Gonzales

Business Development Coordinator

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