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SureCritic / Hyundai Dealer / Ken Garff Hyundai Surprise / Cheyanna Angevine
CA

Cheyanna Angevine

Service Advisor
Ken Garff Hyundai Surprise
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(600 reviews)
78

Reviews of Cheyanna Angevine

ER
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Ellen R.
Sun City West, AZ
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
On the road again
Warranty repair in a timely fashion with a loaner while it was being done. Nice folks.
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 11/21/2019 10:47 AM

I wanted to reach out to you Ellen, and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Santa Fe Sport in the future and earn another 5 star rating!

THANKS

MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI SERVICE
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
ES
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Edward S.
Peoria, AZ
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
Cheyenna provided a warm greeting and prompt attention to the servicing of my vehicle.
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 11/19/2019 08:02 AM

I wanted to reach out to you Edward, and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Genesis in the future and earn another 5 star rating!

THANKS

MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI SERVICE
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
MS
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Mark S.
Surprise, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Rodeo Hyundai Service Experience
I got an appt for warranty service the very next morning after calling. Cheyanne was very helpful. The vehicle was serviced within the predicted time period, and got a free car wash. This is teriffic customer service, which exceeded expectations.
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 11/19/2019 07:09 AM

Mark, we’re so happy you’re pleased with the services you received from Cheyanna and team in our service department. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome clients like you.

THANKS

MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI SERVICE
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Peoria, AZ
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Review
you are treated courteously and with respect. Service delivered on time.One negative against the dealership is the Cabin filter installed price is very expensive.
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 11/18/2019 04:59 PM

Thank you for taking the time to complete the survey and a great review of our service department!  We work really hard to deliver the best service in a great environment, and I am glad to see those efforts show on your last visit. I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Sonata in the future!

THANKS

MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI SERVICE
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Surprise, AZ
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
The maintenance schedule for 45,000 miles on the website had a lower price than the actual cost at the dealer by a LOT. Someone needs to work on the website as I would never leave any information on it because it does not instill a secure feeling. It looks good but not very functional or up-to-date.
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 11/14/2019 11:41 AM

We’re so happy you’re pleased with the services you received from Cheyanna in our service department. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome clients like you.

Also, I will bring up the web site to the service manager and make sure the information is corrected.

THANKS

MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI SERVICE
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
PK
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Pamela K.
Surprise, AZ
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Usually the service department is so Slow but this time it was really good..
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 11/13/2019 03:48 PM

I wanted to reach out to you Pamela, and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved. Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Sants Fe in the future and earn another 5 star rating!

THANKS

MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI SERVICE
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
BK
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Barbara Phil K.
Surprise, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Wonderful associates
Always enjoy the pleasant people encountered at Rodeo. Helpful and courteous.
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 11/13/2019 03:04 PM

I wanted to reach out to you and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved. Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Sonata in the future and earn another 5 star rating!

THANKS

MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI SERVICE
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Goodyear, AZ
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Rodeo Hyundai
AWESOME place. Rodeo Hyundai has caring employees that answered my questions. They took great care of myself and my baby (Sante Fe). Thank you!
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 11/13/2019 11:12 AM

Kari, we’re so happy you’re pleased with the services you received from Cheyanna in our service department. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome clients like you.

THANKS

MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI SERVICE
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
CS
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Carl S.
Prescott Valley, AZ
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and helpful staff!
Great vehicle and great service department.
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 11/13/2019 09:47 AM

Carl, we’re so happy you’re pleased with the services you received from Cheyanna in our service department. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome clients like you.

THANKS

MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI SERVICE
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
CF
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Charles F.
Sun City West, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Reception
The young lady that handled my service was congenial and professional. Explained possible future work I might have done. Very good!
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 11/13/2019 09:45 AM

I wanted to reach out to you Charles, and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Sonata in the future!

THANKS

MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI SERVICE
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Buckeye, AZ
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
I brought in my new SUV for installation of side moulding. They did a great job and was so pleased they would do this for me at a dealership at a fair price. It looks great and am very happy with the service and friendly people at Rodeo Hyundai.
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 11/07/2019 07:19 AM

I wanted to reach out to you and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved. Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Tucson in the future and earn another 5 star rating!

THANKS

MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI SERVICE
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
SR
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Salvatore R.
Surprise, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
they try hard to accomodate the customer
Service department does bend over backwards to make sure you are satisfied (namely, service advisor Cheyanna Angevine), she seemingly went out of her way to keep in touch as the repairs were progressing with my 2015 Genesis. I will surely ask for her for my future maintenance/repair issues.
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 11/06/2019 06:59 AM

Thank you Salvatore, for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. You couldn’t be more right when you say our people are amazing. We agree! We’re lucky to have found so many outstanding staff members. I will make sure that Cheyanna and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Genesis in the future!

THANKS

MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI SERVICE
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
JP
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John P.
Sun City West, AZ
2017 Hyundai Tucson
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/01/2019
verified customerVerified Customer
Category: Service
ReScore
I got a courtesy call from service tech. She offered a thorough detail of my Tuscon next time I'm in for service. Good recovery.

The car wash boy seems to be the problem, not Cheyanna.
Recommended
Employees worked with
CA
Cheyanna Angevine
Service Advisor
RW
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Russell W.
Surprise, AZ
2017 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Always a pleasure
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 11/01/2019 10:47 AM

I wanted to reach out to you Russell, and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved. Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Sonata Hybrid in the future and earn another 5 star rating!

THANKS

MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI SERVICE
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
JP
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John P.
Sun City West, AZ
2017 Hyundai Tucson
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/01/2019
verified customerVerified Customer
Category: Service
ReScore
I got a courtesy call from service tech. She offered a thorough detail of my Tuscon next time I'm in for service. Good recovery.

The car wash boy seems to be the problem, not Cheyanna.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/31/2019
Service Type: Repair
Category: Service
certified dealer
See remarks
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 11/01/2019 08:04 AM

Thank you for your time by sharing with us your experience you had with Cheyanna and our team. I want to personally reach out to you, I am very sorry to hear that your last experience with us was not a great one. It is always our goal to provide the very best service. With that being said I am disappointed to hear that this visit did not provide such experience. We hope to speak to you to resolve this issue in the near future. Feel free to contact me or the Service Manager at 623-214-4121. He will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicles needs.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your ______ in the future and earning a 5 star rating!

THANKS

MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI SERVICE
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
MI
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Martin I.
Sun City West, AZ
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Rodeo Hyundai
The people at Rodeo do good work and seem to care about their customers. The service adviser Cheyanna did a great job in taking care of my issue. I was satisfied with Rodeo but not with Hyundai. My car has less then 30,000 miles and was purchased 5 years and 2 months ago. I felt that my engine problem should have been covered by my warranty. I appreciated a partial refund but in view of the very low mileage, Hyundai could have done better. The warranty could have created a lot of "good will" by covering the engine problem. I will be back at Rodeo and Cheyanna should be given a raise.
Not Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 10/31/2019 09:48 AM

I wanted to reach out to you Martin, and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved. Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Elantra in the future and earn another 5 star rating!

THANKS

MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI SERVICE
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
VH
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Viridiana H.
Phoenix, AZ
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Advisor
Cheyanna is hands down one of Rodeo Hyundai’s best service advisor because she always put the customer first. Cheyanna has shown nothing but dedication to what she does. She has been recommended to my family and friends with Hyundai vehicles.
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 10/29/2019 01:09 PM

I wanted to reach out to you Vireidiana, and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved. Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Elantra in the future and earn another 5 star rating!

THANKS

MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI SERVICE
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
PP
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Pedro P.
Surprise, AZ
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast Friendly service at a surprisingly reasonable price.
Fast Friendly service at a surprisingly reasonable price.
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 10/25/2019 04:17 PM

We’re so happy your visit here went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome clients like you.

THANKS

MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI SERVICE
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
ME
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Maria E.
Waddell, AZ
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
Recently relocated to Arizona and wanted to find a quality dealership. So far, Rodeo Hyundai has done a great job in servicing our Santa Fe.
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 10/25/2019 10:15 AM

Welcome to Arizona.

I wanted to reach out to you Maria, and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved. Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Santa Fe Sport in the future and earn another 5 star rating!

We're happy to be your new Dealership.


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Sun City West, AZ
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly, Helpful, and Professional
EVERYONE was so friendly and helpful. I am a relatively new Hyundai owner, so still have questions about service plans, warranties, equipment, etc. I was able to speak with the "specialist" on each topic and all my questions were answered. My appointment was originally just for my Armor Protective Coating, but they were able to fit in my oil change as well. I enjoyed coffee and a donut while I worked on my laptop, and I drove out of there 2 /12 hrs. later with all costs covered by my service plans!! Thank you!!
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 10/23/2019 11:06 AM

I wanted to reach out to you Bette, and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Kona in the future!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
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