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SureCritic / Hyundai Dealer / Ken Garff Hyundai Surprise / Cheyanna Angevine
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Cheyanna Angevine

Service Advisor
Ken Garff Hyundai Surprise
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(600 reviews)
78

Reviews of Cheyanna Angevine

Verified Customer
Waddell, AZ
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast and professional service!
Fast and professional service! I wish they still were doing the oil change punch cards. It was one of the main reasons I liked going here.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/22/2020 01:14 PM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
DC
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Diana C.
Buckeye, AZ
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Crew
Ur crew is so friendly. I like going there
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/21/2020 09:03 AM

Hi Diana
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Surprise, AZ
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They make sure your in good hands
They did an good job
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/16/2020 03:19 PM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
MM
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Marina M.
Surprise, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
Everybody was great. They had to push my car into the service area and the kid who picked me up was kind enough to follow me to my dads to drop his car off. They were all very good
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/15/2020 08:48 AM

Hi Marina
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
TP
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Thomas P.
Buckeye, AZ
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service visit
Cheyanna is very knowledgeable and professional. She did a great job handling my service requirements.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/13/2020 09:19 AM

Hi Thomas
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
MM
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Michael M.
Peoria, AZ
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Done in less time than told. Personable great service.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/13/2020 09:40 AM

Hi Michael
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating. 

Employees worked with
CA
Cheyanna Angevine
Service Advisor
VY
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Virginia Y.
Twentynine Palms, CA
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
costomer service
very friendly, respectful and very knowledgeable
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/10/2020 08:16 AM

Hi Virginia
I wanted to reach out to you and thank you you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Phoenix, AZ
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Service is Great. Sales still has some work to do.
First, Let me say the service department is run very well at this dealer. Anytime I have brought in anything, the staff is very friendly and they get things done. Although this review is about the service department I do have to say this. I purchased two vehicles here in 2017 and 2018. I didn't get any kind of discount for the purchase of my second car which is absurd. Secondly, in the last three years, I have never gotten a call about how our vehicles have performed as a follow up to the sale, from the sale staff. I hope some things have changed, but in my opinion, right now, if I had to or wanted to buy another Hyundai, it probably would not be from this dealership.
Not Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/09/2020 03:08 PM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Sun City West, AZ
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good job
good job
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/09/2020 12:17 PM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Sun City West, AZ
2008 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car repair
Work done as agreed at the price quoted.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/09/2020 08:56 AM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Surprise, AZ
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
When I got to the dealership I waa greeted right away. They were able to take my car in for repair and kept me up to date on the status. I will always bring my car back here.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/06/2020 08:39 AM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
TL
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The L.
Wickenburg, AZ
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Air Conditioner problem
Always friendly and helpful. Easy to get in
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/03/2020 03:33 PM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
GF
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Gary F.
Buckeye, AZ
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service Department
Came to the dealership for an oil change and to check a potential cooling leak on my 2015 Santa Fe.
Service coordinator came back to me within 30 minutes with good and bad information.
Oil change no problem. Bad news was my water pump was leaking and needed replacing.
Good news (thanks to Hyundai extending my warrantee by three months due to the Covid virus) that they would replace it free. My warrantee was about to expire within four days. No problem. Rodeo and Hyundai stand behind their product.
Received a courtesy car without asking while they waited for the part and made the repair that same day.
I could not ask for better service. Rodeo Hyundai - provide a great product, stand behind their cars and take care of their customers. First rate organization. I understand why they repeatedly win awards for their service.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/03/2020 12:37 PM

Hi Gary
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
AB
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Alan B.
Surprise, AZ
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Cheanne
none
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/03/2020 08:24 AM

Hi Alan
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
FT
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Francis T.
Surprise, AZ
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Car service
Quick and efficient service and clean facility
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/02/2020 01:51 PM

Hi Francis
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
BW
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Brian W.
Glendale, AZ
2017 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Cheyenne was my service person and did an excellent job. I knew what the issue was with my ac, but she entertained me by listening. Even got me back to get it fixed after the part came.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/02/2020 01:36 PM

Hi Brian
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
CB
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Charles B.
Surprise, AZ
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service department
Excellent service
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 06/30/2020 08:36 AM

Hi Charles
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing  you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
BH
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Bill H.
Marysville, WA
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
customer service
Was very happy with my service rep she went out of her way to keep me informed on the progress of my repairs, and would recommend your Hyundai dealership to anyone.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 06/25/2020 01:36 PM

Hi Bill
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
JG
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John G.
Surprise, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Very friendly and was out of there quickly.
Cheyene was very helpful during my time at service department.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 06/23/2020 08:13 AM

Hi John
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
PG
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Patrick G.
Buckeye, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change on car
They always do a good job on my car very pleased with work and care for my car.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 06/22/2020 08:11 AM

Hi Patrick
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environemnt. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
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