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SureCritic / Hyundai Dealer / Ken Garff Hyundai Surprise / Cheyanna Angevine
CA

Cheyanna Angevine

Service Advisor
Ken Garff Hyundai Surprise
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(600 reviews)
78

Reviews of Cheyanna Angevine

Verified Customer
El Mirage, AZ
2019 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
.
.
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 09/03/2019 08:01 AM

I wanted to reach out to you and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Veloster in the future and earn a 5 star rating!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
RE
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Ruth E.
Avondale, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Team
I enjoy the quick service that I get from the service team and Victor their Manager.
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 08/28/2019 12:01 PM

Thank you Ruth, for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to both Cheyanna and Victor along with all of the staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Sonata in the future!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
FJ
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Fred J.
Surprise, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service.
Me service rep ( a young lady ) was very personable, attentive, educated in the service area and made my visit a positive one.
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 08/28/2019 09:50 AM

I wanted to reach out to you Fred, and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Elantra in the future and earn a 5 star rating!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
JS
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Jared S.
Goodyear, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
Cheyanna Angevine did a great job.
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 08/26/2019 01:29 PM

I wanted to reach out to you Jared and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Cheyanna and team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Sonata in the future and earn a 5 star rating!

MARIE HARRIS

BUSINESS DEVELOPMENT COORDINATOR

RODEO HYUNDAI

623-214-4100 Ext 4154

MARIE.HARRIS@EARNHARDT.COM

Employees worked with
CA
Cheyanna Angevine
Service Advisor
JW
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Jody W.
Surprise, AZ
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service, reasonable price and done quickly
have taken my vehicle here several times and the work was done properly, on time and for a reasonable price. Having owned 7 different Hyundai vehicles, I have to say I probably will never not by a Hyundai or Genesis. The quality has been superior to any other car I have owned and when there was a problem (which rarely happens), its fixed on their dime , I get a nice loaner and everyone is responsive and courteous. Rodeo Hyundai is no exception!
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/22/2019 10:22 AM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
CA
Cheyanna Angevine
Service Advisor
JM
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John M.
Surprise, AZ
2011 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2019
verified customerVerified Customer
Category: Service
Issues were resolved
Victor from Rodeo Hyundai addressed my concerns regarding my recent service at the dealership. I appreciate his dedication to customer service. I will be using their dealership in the future.
Not Recommended
Employees worked with
CA
Cheyanna Angevine
Service Advisor
JM
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John M.
Surprise, AZ
2011 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2019
verified customerVerified Customer
Category: Service
Issues were resolved
Victor from Rodeo Hyundai addressed my concerns regarding my recent service at the dealership. I appreciate his dedication to customer service. I will be using their dealership in the future.
Not Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/21/2019
Service Type: Maintenance
Category: Service
Deceptive Practices
I took my Sonata to Rodeo Hyundai because the car would not start. I turns out my Sonata, which only has 50,000 miles on it, needed a whole new starter. And I was quoted over $700 for the job. I thought that was exorbitant, but decided to go ahead with the repair. Then I go to the dealership to pick the car up and see that bill is $100 higher than what I was quoted. I call that a deceptive practice. I also noticed a $50 misc charge in the bill that had no explanation or purpose. I guess they figure they can stick us with an extra $50 charge and we won't care. I care. I'm not getting roped by Rodeo Hyundai again. Adios.
Not Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/21/2019 11:22 AM

Thank you for taking the time to complete this survey. I am very sorry to hear that your last experience with us was not a great one. It is always our goal to provide the very best service so I am disappointed to hear that that was not the case for you. We appreciate your business and would like the opportunity to earn it back for your all your vehicles needs. We will be reaching out to you shortly.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/21/2019 02:08 PM

Thanks for rescore.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
CA
Cheyanna Angevine
Service Advisor
RS
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Richard S.
Surprise, AZ
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Good service
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/21/2019 11:22 AM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Surprise, AZ
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly employees
I was so impressed I bought a new car
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/20/2019 01:55 PM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Surprise, AZ
2019 Hyundai Santa Fe Xl
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Diane was great to work with. Very pleasant and efficient. Thank you.
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/19/2019 06:22 AM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
CA
Cheyanna Angevine
Service Advisor
CM
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Cindy M.
Sun City West, AZ
2016 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quality and friendly
People are friendly and work is always top notch.
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/17/2019 07:08 AM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
CA
Cheyanna Angevine
Service Advisor
RK
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Robyn K.
Sun City West, AZ
2013 Hyundai Elantra Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome Service!
The staff was awesome, gave great information, very courteous and friendly. I am so grateful for the service I was provided!
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/16/2019 03:47 PM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
CA
Cheyanna Angevine
Service Advisor
EB
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Edward B.
Surprise, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service., Friendly and informed personnel.
The service and personnel are outstanding.
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/16/2019 03:47 PM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
CA
Cheyanna Angevine
Service Advisor
DZ
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Debe Z.
Surprise, AZ
2005 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
I have the BEST customer service Representative!!!!
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/16/2019 12:52 PM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Sun City West, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent
Customer service and work completed on car excellent.
Thank you Rodeo Hyundai!
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/16/2019 12:30 PM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Phoenix, AZ
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer Service
As a customer I felt heard by Rodeo Hyundai’s service team. It’s rare for me to go to a dealership and not get treated like a child and for the first time in a long time Rodeo Hyundai treated me as a valued customer. Thank you for always making your customers your priority.
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/13/2019 02:44 PM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
CA
Cheyanna Angevine
Service Advisor
SN
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Sue N.
Surprise, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Staff is pleasant and work really hard to take care of my car in a very timely manner. Excellent service!
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/13/2019 02:43 PM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
CA
Cheyanna Angevine
Service Advisor
RL
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Robert L.
Tonopah, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great place, great service
The Hyundai team go out of their way to help you.
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/13/2019 06:59 AM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Surprise, AZ
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
The service staff was great and quick to get me back on the road
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/09/2019 10:46 AM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
CA
Cheyanna Angevine
Service Advisor
TW
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Timothy W.
Maricopa, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Rodeo Hyundai is great!
The staff was so caring!
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/08/2019 01:45 PM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
CA
Cheyanna Angevine
Service Advisor
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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