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CC

CHRIS COCHRAN

Tameron Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(258 reviews)
86

Reviews of CHRIS COCHRAN

JM
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John M.
Hoover, AL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall work
Greeted with a smile. Asked why I was there. Paperwork done quickly. In less than 30 minutes the work was completed. Always quick and thorough work performed by friendly people.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/15/2017 02:15 PM

John

It is always a pleasure to see you in our service department. I am thankful you are one of our customers. Always smiling and making us laugh. Thanks for being a part of the Hyundai family.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
CC
CHRIS COCHRAN
ND
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Norma D.
Hoover, AL
2014 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oasis
Mileage maint and while I wait a cool bottle water
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/26/2017 07:04 AM

Norma

Thank you for the 5 star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
JB
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JOSEPH B.
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The manager is always available!
Joe is the best. He always out and visible. He always checks to see is his customers are satisfied.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/24/2017 06:21 AM

Mr. Billmeier

It is always so nice to see you in our service department. You are one of our nicest customer's and we are so fortunate to have you as part of our family.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
Verified Customer
Birmingham, AL
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional
Excellent
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/11/2017 05:48 AM

Thank you

Employees worked with
CC
CHRIS COCHRAN
NH
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Neal H.
Birmingham, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
fair assessment of problems and didn't try to sell me stuff I didn't really need (like other Hyundai dealership in this town)
High
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/06/2017 09:59 AM

Neal

Thank you for the kind words on the survey. We appreciate your business and look forward to seeing you again in the future.

Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
PB
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PEGGY B.
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
recall service
Very good experience!!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/04/2017 05:43 AM

Thank you for the survey.

Employees worked with
CC
CHRIS COCHRAN
MC
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Mark C.
Birmingham, AL
2011 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
I went for an oil change and the technician found two unrelated issues that he fixed.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/29/2017 07:40 AM

Always a pleasure to work on your vehicle Mark. Thank you for being our customer.

Employees worked with
CC
CHRIS COCHRAN
CC
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Claude C.
Hoover, AL
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
We have only needed routine maintenance on our two Hyundai vehicles, but I am always pleased with the service department when I take one of our vehicles in. The greeting service advisor is always friendly and courteous, never rushing me when identifying service needs or answering service-related questions. The waiting area is clean and comfortable. they are very conveniently located in Hoover, Alabama.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/28/2017 08:31 AM

Claude

Thank you so much for the kind words in your survey. We value your business and we will always work towards giving you our best. Thank you for being our customer.

Employees worked with
CC
CHRIS COCHRAN
LB
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Linda B.
Birmingham, AL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly Service Staff
The friendly service staff at Tameron Hyundai is the best!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/24/2017 04:59 AM

Linda

We appreciate the wonderful comments. We have the best customers.

Employees worked with
CC
CHRIS COCHRAN
Verified Customer
Montgomery, AL
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
They did a good job.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/14/2017 04:30 PM

Thank you for the 5 star survey.

Employees worked with
CC
CHRIS COCHRAN
EM
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Elizabeth M.
Auburn, AL
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great experience!
Such a fantastic experience!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/10/2017 05:47 AM

Great

Employees worked with
CC
CHRIS COCHRAN
WA
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WILLIAM A.
2015 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
15K Maintenance on 2015 Hyundai Genesis
Nice folks and timely service.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/06/2017 05:40 AM

Thank you

Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
RK
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RANDY K.
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service department
Tameron Hyundai has set the bar very high!!!!!!!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 02/18/2017 05:48 AM

Randy

We are so pleased to hear your visit with us was great. We try our best to make it the best for all of our customers. Please don't hesitate to call us if you have any questions.

Employees worked with
CC
CHRIS COCHRAN
JK
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James K.
Birmingham, AL
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good folks who care about their customers and their cars.
The title says everything that's important. They're a pleasure to do business with.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 02/15/2017 05:50 AM

Mr. Kennemer

It is our pleasure to service your vehicle. Thank you for the wonderful survey.

Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
VG
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Valerie G.
Jemison, AL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
very friendly and courteous
yes
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 02/13/2017 02:13 PM

Thank you.

Employees worked with
CC
CHRIS COCHRAN
Verified Customer
Birmingham, AL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wheel alignment
They were timely and had me on my way in a reasonable amount of time.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 02/12/2017 06:16 AM

Thank you for the 5 star survey.

Employees worked with
CC
CHRIS COCHRAN
RP
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Robert P.
Hoover, AL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
My service
I give them a perfect 5stars.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/18/2017 05:41 AM

Thank you for the 5 star survey.

Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
Verified Customer
Birmingham, AL
2011 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
???
???
Not Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/13/2017 01:27 PM

Mr. Hartley

Not sure why the poor survey score, we simply diagnosed your vehicle and ordered a part. I spoke with your service advisor and he is also confused. Please dont hesitate to call me if there is anything i can do to help.

Sincerely

Joe Bajalia
Tameron Hyundai
Service Manager
205-380-6250

Employees worked with
CC
CHRIS COCHRAN
Verified Customer
Alabaster, AL
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service advisor
N/a
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/05/2017 06:46 AM

Thank you.

Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
DE
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David E.
Hoover, AL
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
Great service, great, friendly, smart staff. Prompt service.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/31/2016 06:53 AM

Thank you David

Employees worked with
CC
CHRIS COCHRAN
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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