CS

COREY SPOTTS

Overall Rating

4.8

(389 reviews)

85

Reviews of COREY SPOTTS

RS

Robert S.

Pottsville, PA

2017 Hyundai Tucson

05/28/2019

Service Type: Repair

Verified Customer

Category: Service

not being pressured

great place to deal when looking to buy a vehicle or just get service. Very friendly and professional!!!!!!!

Recommended

Corey S. from Kelly Hyundai responded on 05/28/2019 12:19 PM

Hello,

Thank you for taking the time to complete our survey, and the 5 star review! We appreciate your feedback and are pleased to hear your most recent visit went well. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks,
Corey

Employees worked with

PG

Pamela G.

Fleetwood, PA

2013 Hyundai Elantra

05/24/2019

Service Type: Maintenance

Verified Customer

Category: Service

Excellent service!

I recently had some routine service/inspection done on my vehicle. Freedom Hyundai came and picked up my car, serviced it and returned it the same day (I was even away on vacation)! Cory in the service dept is awesome to deal with, he's polite, professional and very accommodating! Another top notch service experience at Freedom Hyundai!!!

Recommended

STEPHEN C E. from Kelly Hyundai responded on 05/25/2019 04:39 AM

Thank you for the 5 star survey!
Also, thank you for the kind words.
We are grateful for you and your business.

Have a great Holiday weekend!

Corey

Employees worked with

AG

Antoinette G.

Pottsville, PA

2011 Hyundai Tucson

05/18/2019

Service Type: Maintenance

Verified Customer

Category: Service

Fast service , great staff

fast service in and out in no time flat

Recommended

Corey S. from Kelly Hyundai responded on 05/20/2019 05:16 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review. We appreciate your feedback and are pleased to hear your visit went well. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with

Verified Customer

Pine Grove, PA

2016 Hyundai Elantra

05/17/2019

Service Type: Maintenance

Verified Customer

Category: Service

Great Service - Honesty

Always appreciate the great service and honesty. They do not try and sell me on every little service, but they do provide me with there honest recommendations.

Recommended

Corey S. from Kelly Hyundai responded on 05/18/2019 07:27 AM

Thank you for taking the time to complete our survey and the 5 star review! We appreciate the positive feedback, and are glad that we are able to help. If there is anything we can do in the future, please do not hesitate to let us know.

Thanks,
Corey

Employees worked with

DM

David M.

Long Pond, PA

2019 Hyundai Sonata

05/15/2019

Service Type: Maintenance

Verified Customer

Category: Service

Fast and easy service

Was able to dro my car off and get to work ontime with no issue, when the vehice was done it was parked outside my office waiting for me.

Recommended

Corey S. from Kelly Hyundai responded on 05/15/2019 12:40 PM

David,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and are pleased to hear your visit went smooth. If there is ever anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with

RK

Robert K.

Frackville, PA

2018 Hyundai Elantra

05/14/2019

Service Type: Maintenance

Verified Customer

Category: Service

A super servicing for us

In 11 months I have only had the pleasure of dealing with Tracy Baker and Cory ? (sorry did not get his name or forgot it)and I do not need to know anyone other then her and him. A special thanks to the car courier Mr Lucas and the crew that
worked on the car, they are experienced employees. Not sure if I have the annoying problem which prompted my
request for service but since none was found I assume I have none, I was told to contact them for any reason I may have
in the event it still appears to be present. The promptness extended start to finish is commendable and appreciated. Do extend the sincere gratitude we have for all of the above mentioned and Please share my review with them along with a BOSS workplace atta boy/girl. Hope they continue to be Hyundai employed

Recommended

Corey S. from Kelly Hyundai responded on 05/15/2019 06:05 AM

Greetings,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your positive feedback and the kind words. I look forward to helping with any future automotive needs you may have. If there is ever anything we can do to help in the future please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with

CA

Charles A.

Schuylkill Haven, PA

2018 Hyundai Tucson

05/14/2019

Service Type: Maintenance

Verified Customer

Category: Service

Hyundai Additives are to expensive

Hyundai oil additive 20 dollars, Fuel injector cleaner 28 dollars, Way to expensive!

Recommended

Corey S. from Kelly Hyundai responded on 05/15/2019 06:14 AM

Greetings

Thank you for taking the time to complete our survey. I apologize we were unable to achieve the 5 star service that we strive for, and for the extended wait during your visit. We know your time is valuable and make it a priority to service both you and your vehicle in the most time efficient way possible. We will be reaching out to you in the near future to help answer any questions you may have.

Thanks again,
Corey

Employees worked with

Verified Customer

Tamaqua, PA

2018 Hyundai Santa Fe S

05/14/2019

Service Type: Repair

Verified Customer

Category: Service

They show a great appreciation for their customers

Great place.

Recommended

Corey S. from Kelly Hyundai responded on 05/15/2019 05:57 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate the positive feedback and the kind words. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with

JK

James K.

Kutztown, PA

2018 Hyundai Santa Fe S

05/13/2019

Service Type: Repair

Verified Customer

Category: Service

A1

Much better service than Lehigh Valley.

Recommended

Corey S. from Kelly Hyundai responded on 05/14/2019 04:24 AM

James,

Thank you for taking the time to complete our survey and the 5 star review! I am happy to hear we did not fall short while serving both you and your vehicle. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with

SE

Sheila E.

Reading, PA

2017 Hyundai Sonata

05/08/2019

Service Type: Repair

Verified Customer

Category: Service

Great Service

I wasn’t expecting a free car wash.... I’ll be back!

Recommended

STEPHEN C E. from Kelly Hyundai responded on 05/08/2019 07:13 AM

Thank you for the great survey!
Glad you lilked the free car wash.
See you next time!

Steve Eberhardt
Service Manager
484-665-0130 x2415

Employees worked with

RN

Ruth N.

Cressona, PA

2011 Hyundai Elantra

05/06/2019

Service Type: Maintenance

Verified Customer

Category: Service

Reliable - Friendly - Helpful

Freedom Hyundai service department have very friendly, courteous employees and they go out of their way to help meet your schedule.

Recommended

Corey S. from Kelly Hyundai responded on 05/07/2019 03:59 AM

Ruth,

Thank you for taking the time to complete our survey and the 5 star review. We appreciate you positive feedback and the kind words. If there is anything I can do to help, please do not hesitate to let me know.

Thanks,
Corey

Employees worked with

Verified Customer

Shoemakersville, PA

2017 Hyundai Elantra

05/04/2019

Service Type: Maintenance

Verified Customer

Category: Service

Fast courteous service

I needed an inspection and an oil change. I stopped in to set up an appointment and they were able to do it while I waited.

Recommended

Corey S. from Kelly Hyundai responded on 05/06/2019 04:53 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We know your time is valuable and make it a priority to service both you and your vehicle in the most efficient way possible. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with

Verified Customer

Mohrsville, PA

2018 Hyundai Sonata

05/03/2019

Service Type: Repair

Verified Customer

Category: Service

Return call and explanation

Service possibly needs a receptionist to answer customer calls instead of call going to voicemail. Return calls left on voicemail are not always prompt when an explanation is wanted regarding issue(s) with owner's car.

Recommended

Corey S. from Kelly Hyundai responded on 05/07/2019 04:21 AM

Greetings,

I apologize we were unable to provide you with the 5 star service that we strive for. I assure you we are in the process of changing the way our incoming calls are handled, to make that process a little easier for our customers. If you have any questions regarding the repairs that were completed please do not hesitate to reach out to me directly at 484-223-4902.

Thanks again,
Corey

Employees worked with

Verified Customer

Frackville, PA

2013 Hyundai Santa Fe

04/30/2019

Service Type: Repair

Verified Customer

Category: Service

Honest

Always honest

Recommended

Corey S. from Kelly Hyundai responded on 04/30/2019 03:31 PM

Greetings,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and the kind words! If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with

SL

Stephen L.

Orwigsburg, PA

2015 Hyundai Sonata

04/28/2019

Service Type: Maintenance

Verified Customer

Category: Service

service vehicle

All work was done promptly, employees were friendly and professional.

Recommended

Corey S. from Kelly Hyundai responded on 04/29/2019 04:31 AM

Greetings,

Thank you for taking the time to complete our survey and the 5 star review. We look forward to seeing you at your next visit.

Thanks again,
Corey

Employees worked with

RN

Ruth N.

Cressona, PA

2011 Hyundai Elantra

04/26/2019

Service Type: Maintenance

Verified Customer

Category: Service

Great Service

Freedom Hyundai provides great service and are friendly, courteous, and listen to you as the owner/driver of the vehicle.

Recommended

Corey S. from Kelly Hyundai responded on 04/29/2019 04:28 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review. We appreciate your positive feedback, and the kind words. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks,
Corey

Employees worked with

DS

Donna S.

Hamburg, PA

2014 Hyundai Elantra Gt

04/25/2019

Service Type: Repair

Verified Customer

Category: Service

Electra

I like hyundai... never really have a problem..this was my second Hyundai I owned. And will continue to do so if I have to get another car.

Recommended

Corey S. from Kelly Hyundai responded on 04/29/2019 04:20 AM

Hello,

Thank you for taking the time to complete our survey, and the 5 star review.We appreciate your feedback and look forward to seeing you at your next visit.

Thanks,
Corey

Employees worked with

Verified Customer

Cumbola, PA

2016 Hyundai Santa Fe S

04/25/2019

Service Type: Repair

Verified Customer

Category: Service

Oil change tire rotation

Went in for recall asked for oil change and tire rotation due to only 1000 miles away didn’t want to return next week or so and got a bill of $75.20 never again way to expensive. Will choose another service center at a lower cost by far.

Not Recommended

Corey S. from Kelly Hyundai responded on 04/29/2019 04:35 AM

Hello,

Thank you for taking the time to complete our survey. I apologize we were unable to provide you with the 5 star service that we strive for. If you have any questions at all about the cost of repairs, please do not hesitate to reach out to us.

Thanks
Corey

Employees worked with

GD

Gene D.

Mohrsville, PA

2016 Hyundai Tucson

04/24/2019

Service Type: Maintenance

Verified Customer

Category: Service

prompt service

Everyone at Freedom is so friendly and courteous. Troy in service was exceptional. Service done on time. I like it here.

Recommended

Corey S. from Kelly Hyundai responded on 04/24/2019 05:21 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your positive feedback and look forward to assisting with all of your future automotive needs.

Thank again,
Corey

Employees worked with

WU

William U.

Reading, PA

2018 Hyundai Elantra

04/23/2019

Service Type: Maintenance

Verified Customer

Category: Service

Great Service

Although I was unable to make a service appointment by computer, once I was able to speak with someone, my appointment was made. Service was completed in a timely manner. No issues.

Recommended

Corey S. from Kelly Hyundai responded on 04/23/2019 02:43 PM

Greetings,

Thank you for taking the time to complete our survey and the 5 star review! I apologize for the inconvenience with our on-line scheduling. We are aware of the issue and are working on getting that resolved to avoid any further troubles. If there is anything else we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with

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