CT

CHRISTINE TONELLI

McGrath City Hyundai

Overall Rating

4.5

(579 reviews)

40

Reviews of CHRISTINE TONELLI

DJ

Donald J.

Chicago, IL

2017 Hyundai Sonata

10/29/2019

Service Type: Repair

Verified Customer

Category: Service

Christine Tonel

Was great kept me well inform on the progress of my car she deserves a million stars

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 10/29/2019 11:48 AM

Hello Donald,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908

Employees worked with

CHRISTINE TONELLI

MH

Margaret H.

Chicago, IL

2017 Hyundai Tucson

10/24/2019

Service Type: Maintenance

Verified Customer

Category: Service

The service department

They work with you.

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 10/24/2019 05:43 PM

Hello Margaret,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908

Employees worked with

CHRISTINE TONELLI

JD

Jose D.

Chicago, IL

2019 Hyundai Elantra

10/21/2019

Service Type: Repair

Verified Customer

Category: Service

the waiting room just times flies

great service

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 10/21/2019 04:24 PM

Hello Jose,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5053 Ext. 8908

Employees worked with

CHRISTINE TONELLI

AA

Agustin A.

Chicago, IL

2014 Hyundai Elantra Gt

10/21/2019

Service Type: Maintenance

Verified Customer

Category: Service

Great customer services

Christine Tonelli ( Service Advisor) is a gem. She was so helpful explaining the details of the repair that was needed for my car. Once my car was repair, she even went the extra length to see if my warranty covered it without me asking her. Unfortunately my warranty was had expired, but the fact that she went the extra step was very thoughtful. Christine, is the reason I will be returning for my car repairs and recommending this service center . Thank you

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 10/21/2019 12:11 PM

Hello Augstin,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5053 Ext. 8908

Employees worked with

CHRISTINE TONELLI

AP

Anna P.

Elmwood Park, IL

2013 Hyundai Santa Fe Sport

10/18/2019

Service Type: Repair

Verified Customer

Category: Service

Friendly staff

Nice people quick service

Recommended

Christopher H., BDC Director from McGrath City Hyundai responded on 10/19/2019 07:48 AM

Hello Anna,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine and Efrain provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5053 Ext. 8908

Employees worked with

CHRISTINE TONELLI

DF

Diana F.

Chicago, IL

2016 Hyundai Tucson

10/10/2019

Service Type: Repair

Verified Customer

Category: Service

Car Service

The attentiveness of staff

Recommended

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 10/15/2019 05:50 PM

Hello Diana,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with

CHRISTINE TONELLI

GB

Grissel B.

Chicago, IL

2017 Hyundai Elantra

10/08/2019

Service Type: Maintenance

Verified Customer

Category: Service

Speedy service, understanding staff.

The folks that work there are very kind and attentive to my car’s needs. They explain everything very thoroughly, and to make things better, service is reasonably fast!

Recommended

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 10/15/2019 06:05 PM

Hello Grissel,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with

CHRISTINE TONELLI

MW

Michael W.

Chicago, IL

2012 Hyundai Sonata

10/04/2019

Service Type: Maintenance

Verified Customer

Category: Service

Phenomenal Service, Every Time

I've taken my car in for repairs, maintenance, and recalls maybe 3 or 4 times now and have just had great experiences every time. Ed and Christine have always done a great job keeping me informed, being conscious of my budget, and just generally being extremely pleasant to work with. I'm going to keep coming back.

Recommended

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 10/15/2019 05:52 PM

Hello Michael,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with

CHRISTINE TONELLI

BG

Bruce G.

Chicago, IL

2009 Hyundai Tucson

10/01/2019

Service Type: Maintenance

Verified Customer

Category: Service

Great Service As Always

Can always trust that the service team will accurately diagnose the problem and present the solution in easy to understand terms.

Recommended

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 10/02/2019 05:56 AM

Hello Bruce,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with

CHRISTINE TONELLI

Verified Customer

Chicago, IL

2016 Hyundai Sonata

09/26/2019

Service Type: Repair

Verified Customer

Category: Service

Job weel done

I took my vehicle for noises from the suspension. It was addressed and fixed properly.

Recommended

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 10/01/2019 05:42 AM

Hello Pedro,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with

CHRISTINE TONELLI

MH

Milton H.

Bellwood, IL

2013 Hyundai Azera

09/13/2019

Service Type: Maintenance

Verified Customer

Category: Service

GREAT Service Reps. Fddie V. and Ms. Chris Tennilly (excuse name spelling) ?????????????? Especially Mr. Eddie V.....

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Not Recommended

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 09/18/2019 05:28 PM

Hello Milton,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-804-5067. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@mcgrathcity.com
773-804-5067

Employees worked with

CHRISTINE TONELLI

RS

Robert S.

Oak Park, IL

2005 Hyundai Tucson

09/11/2019

Service Type: Maintenance

Verified Customer

Category: Service

Thanks

From a Lyft ride or courtesy car Christine always makes your experience as easy and pleasant as possible.

Recommended

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 09/18/2019 05:41 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with

CHRISTINE TONELLI

SF

Sharon F.

Chicago, IL

2018 Hyundai Santa Fe Sport

09/06/2019

Service Type: Maintenance

Verified Customer

Category: Service

Excellent service

Service department is always helpful

Recommended

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 09/18/2019 05:42 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with

CHRISTINE TONELLI

KC

Karl C.

Oak Park, IL

2013 Hyundai Elantra

09/05/2019

Service Type: Maintenance

Verified Customer

Category: Service

People services people

The best service people in town! I do not let touch my Elantra anybody else! Thank Christine!

Recommended

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 09/18/2019 05:42 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with

CHRISTINE TONELLI

Verified Customer

Kankakee, IL

2011 Hyundai Sonata

09/04/2019

Service Type: Repair

Verified Customer

Category: Service

Customer service

The service was excellent.

Recommended

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 09/18/2019 05:42 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with

CHRISTINE TONELLI

KM

Kevin M.

Chicago, IL

2017 Hyundai Sonata

09/02/2019

Service Type: Maintenance

Verified Customer

Category: Service

Great environment great service

Chris tonelli always takes care of me and provides the best customer service in the business

Recommended

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 09/18/2019 05:43 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with

CHRISTINE TONELLI

DT

David T.

Chaska, MN

2011 Hyundai Sonata

09/01/2019

Service Type: Repair

Verified Customer

Category: Service

Very easy to work with and Christine Tonel, our service agent, was without a doubt one of the nicest people I have ever had the pleasure to work with.

Christine was very professional and knowledgeable about the process we needed. If there is anyone who qualifies for a promotion or at least a raise in pay, it would be Christine. Many thanks to her (especially) and McGrath Hyundai overall.

Recommended

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 09/18/2019 05:43 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with

CHRISTINE TONELLI

BH

Barbara H.

Chicago, IL

2017 Hyundai Tucson

08/28/2019

Service Type: Repair

Verified Customer

Category: Service

Customer

Services and friendly staff

Recommended

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 08/29/2019 10:58 AM

Hello Barbara,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with

CHRISTINE TONELLI

RG

Ricardo G.

Chicago, IL

2018 Hyundai Elantra

08/27/2019

Service Type: Maintenance

Verified Customer

Category: Service

Thank you guys

Christina and the team are so helpful and so kind; always ill back. thank you Hyundai team service.

Recommended

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 08/29/2019 10:57 AM

Hello Ricardo,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Chrstine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with

CHRISTINE TONELLI

DT

Diane T.

Chicago, IL

2009 Hyundai Accent

08/27/2019

Service Type: Maintenance

Verified Customer

Category: Service

Christine in service department

Christine is awesome in service department!

Recommended

LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 08/29/2019 10:55 AM

Hello Diane,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with

CHRISTINE TONELLI

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