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CT

CHRISTINE TONELLI

McGrath City Hyundai
Overall Rating
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(579 reviews)
40

Reviews of CHRISTINE TONELLI

JS
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John S.
Chicago, IL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly service dept.
Fast friendly service!
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 05/02/2018 06:42 AM

Hello John,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
SM
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Samuel M.
Maywood, IL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
very pleasant visit
My visit is always pleasant. The time promised was on point
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 05/02/2018 06:43 AM

Hello Samuel,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
Verified Customer
Elmwood Park, IL
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Place
Great Service
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 05/02/2018 06:43 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Chrisitne provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
BB
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Berta B.
Chicago, IL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and Professional Service
Customer Service was great and efficient.
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 04/30/2018 03:31 PM

Hello Berta,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
CC
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Caffie C.
Chicago, IL
2007 Hyundai Entourage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The worker
The worker that you have and patients they must have to deal with some of us
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 04/17/2018 07:25 PM

Hello Mrs.Curtis,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
Verified Customer
Chicago, IL
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Informative
Christine Tonelli kept me informed with the status of my vehical every step of the way. I feel like i owe her a major thank you for making sure I had my car after almost a week of not having it.
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 04/17/2018 07:39 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine  provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
DC
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Debra C.
Chicago, IL
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Christin tonelli
Chritine is always so efficient and helpful. You have a great employee in her.
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 04/16/2018 04:11 PM

Hello Debra,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
FK
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Frank K.
Chicago, IL
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Kind friendly
I bought my car here and continue taking my car here for services for 4 years now and will continue to do so I like them they seem to know me they seem to care
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 04/16/2018 04:16 PM

Hello Frank,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
Verified Customer
Chicago, IL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly,accommodating
Friendly staff who does whatever they can to satisfy your needs
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 04/16/2018 04:18 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
GG
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George G.
Maywood, IL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Always friendly and ready to serve
Chris Always takes good care of me!
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 04/13/2018 03:06 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
EN
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Emily N.
Chicago, IL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service!!
I always have a good experience at this location. They always get me in and out in a timely manner and they are all always so kind to me!
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 04/13/2018 03:06 PM

Hello Emily,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
Verified Customer
Chicago, IL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
The employees are very friendly and helpful the prices are great too.
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 04/11/2018 03:02 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
KA
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Karla A.
Chicago, IL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service from Christine!
Something was wrong with my car’s gas gauge and a part needed to be ordered. Christine found me a loaner car and called to update me every step of the way. She genuinely treated me like family. I’ve bought 4 cars from McGrath in the past 10 years, and Christine’s wonderful customer service and follow-through are the reasons I keep coming back.
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 04/04/2018 01:10 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
TJ
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Tanika J.
Chicago, IL
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Christine did a great job getting my car serviced and back to me in a timely manner
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 04/04/2018 01:04 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
Verified Customer
Berwyn, IL
2013 Hyundai Elantra Co
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Too long of a wait time for vehicle service
Wait time was ridiculous, coffee machine was broken, no snacks and expensive service quotes.
Not Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 04/03/2018 02:06 PM

Hello Vesaida,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
LP
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Lakeesha P.
Chicago, IL
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Christine, Ed and the rest of the Staff makes the place fantastic.
I’ve been driving Hyundai’s Sante Fe since 2005, I’ve purchased 5 of them total. The last 3 Sante Fe’s I purchased at McGrath and I was disappointed in the interest rate that I received from the last purchase. I’m thinking of Purchasing my next one at another Hyundai Dealer because I felt that as a preferred customer I should’ve received a better interest rate than the one I got. Other than my last Purchase everything else is great and I attribute that to Christine, she always take great care of my needs and her customer service is impeccably excellent!
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 04/03/2018 02:07 PM

Hello Mrs. Poe,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
BN
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Barbara N.
Chicago, IL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wonderful service treats you like family
Only one problem someone forgot to put valve stem cap back on tire.
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 04/03/2018 02:07 PM

Hello Barbara,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
GL
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Gary L.
Chicago, IL
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Christine
She's fantastic.
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 04/03/2018 11:54 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
Verified Customer
Chicago, IL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exceptional Service!
I have nothing but wonderful things to say about this dealership. They all are exceptional when it comes to customer service skills!
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 04/03/2018 11:53 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
HY
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Hakeem Y.
Chicago, IL
2017 Hyundai Santa Fe S
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Advisors needs more training in customer service
Service Advisor was incompetent and not knowledgeable of services being recommended and pushed to customers and don't check the accuracy of the bills presented to customer. I was over charged and still waiting to be refunded.
Not Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 03/27/2018 11:53 AM

Hello Mr. Yussuff,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Employees worked with
CT
CHRISTINE TONELLI
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