Business Solutions
SureCritic / Hyundai Dealer / Temecula Hyundai / CARLOS VELASCO
avatar

CARLOS VELASCO

Service Manager
Temecula Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1044 reviews)
77

Reviews of CARLOS VELASCO

CJ
gravatar
Cook J.
Wildomar, CA
2007 Hyundai Entourage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
The staff was most helpful and courteous.
The staff was most helpful and courteous.
Recommended
Sandra P W. from Temecula Hyundai responded on 12/21/2016 02:46 PM

Thank-you !!

Employees worked with
avatar
CARLOS VELASCO
Service Manager
PH
gravatar
Perla H.
Murrieta, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Efficient
Drop off and don't have to worry knowing they will take care of my car
Recommended
Sandra P W. from Temecula Hyundai responded on 12/19/2016 08:22 AM

Thank-you Perla !

Employees worked with
avatar
CARLOS VELASCO
Service Manager
ES
gravatar
Ed S.
Murrieta, CA
2012 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great timely service.
Already stated. All went well.
Recommended
Sandra P W. from Temecula Hyundai responded on 12/16/2016 04:12 PM

Thank-you Ed !!

Employees worked with
avatar
CARLOS VELASCO
Service Manager
RG
gravatar
Ron G.
Temecula, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Was able to get my car in and out quickly
Very happy with the service, although this was my first time to have my car serviced at the dealer, I will bring it in for future servicing
Recommended
Sandra P W. from Temecula Hyundai responded on 12/13/2016 08:18 AM

Thank-you Ron !

Employees worked with
avatar
CARLOS VELASCO
Service Manager
Verified Customer
Fallbrook, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Polite and they do as they say.
Excellent
Recommended
Sandra P W. from Temecula Hyundai responded on 12/12/2016 12:56 PM

Thank-you !

Employees worked with
avatar
CARLOS VELASCO
Service Manager
JM
gravatar
James M.
San Marcos, CA
2014 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wonderful Service!!
Wonderful Service!!
Recommended
Sandra P W. from Temecula Hyundai responded on 12/10/2016 12:16 PM

Thank-you for the Great Review James !

Employees worked with
avatar
CARLOS VELASCO
Service Manager
WD
gravatar
Willy D.
Livermore, CA
2013 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
good
Recommended
Sandra P W. from Temecula Hyundai responded on 12/09/2016 09:08 AM

Thank-you Willy !

Employees worked with
avatar
CARLOS VELASCO
Service Manager
MH
gravatar
Marvin H.
Murrieta, CA
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
It was great.
Recommended
Sandra P W. from Temecula Hyundai responded on 12/07/2016 09:24 AM

Thank-you Marvin !

Employees worked with
avatar
CARLOS VELASCO
Service Manager
LB
gravatar
Linda B.
Anza, CA
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service!
Excellent service!
Recommended
Sandra P W. from Temecula Hyundai responded on 12/07/2016 09:24 AM

Thank-you Linda !

Employees worked with
avatar
CARLOS VELASCO
Service Manager
MA
gravatar
Mark/Peggy A.
Sun City, CA
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Maintenance
I love getting seen on my appointment time and can relax with my book and a cup of Coffee for under 1 hour and have my Car taken care of.
Recommended
Sandra P W. from Temecula Hyundai responded on 12/06/2016 12:47 PM

Thank-you !!

Employees worked with
avatar
CARLOS VELASCO
Service Manager
PH
gravatar
Paul H.
Moreno Valley, CA
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer service care and attitude of the folks working at Temecula Hyundai!
I've always had a positive experience with Temecula Hyundai's Service Department, going now on over 5 years. Thanks!
Recommended
Sandra P W. from Temecula Hyundai responded on 12/06/2016 12:47 PM

Thank-you Paul !!

Employees worked with
avatar
CARLOS VELASCO
Service Manager
SC
gravatar
Salud C.
Aguanga, CA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everyone there were very nice
.
Recommended
Sandra P W. from Temecula Hyundai responded on 12/06/2016 08:59 AM

Thank-you Salud !

Employees worked with
avatar
CARLOS VELASCO
Service Manager
SS
gravatar
Sandra S.
Winchester, CA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Awesome service and turn around time!
Recommended
Sandra P W. from Temecula Hyundai responded on 12/06/2016 09:00 AM

Thank-you Sandra !

Employees worked with
avatar
CARLOS VELASCO
Service Manager
Verified Customer
Livermore, CA
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
They know how to care for my car.
I don't have to wonder what's next to do on my car. They always let me know when it's time to fix or replace something
Recommended
Sandra P W. from Temecula Hyundai responded on 12/06/2016 09:00 AM

Thank-you !

Employees worked with
avatar
CARLOS VELASCO
Service Manager
HW
gravatar
Helen W.
Sun City, CA
2010 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
CUSTOMER SERVICE
WAS EXTREMELY PLEASED WITH THE FACT THAT THEY MADE SURE I GOT TO AND FROM WORK
Recommended
Sandra P W. from Temecula Hyundai responded on 11/28/2016 10:45 AM

Thank-you Helen !

Employees worked with
avatar
CARLOS VELASCO
Service Manager
SA
gravatar
Scott A.
Murrieta, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Customer Service
Carlos provides the same service every time. Consistency is a valued trait
Recommended
Sandra P W. from Temecula Hyundai responded on 11/25/2016 08:08 AM

Thank-you Scott !

Employees worked with
avatar
CARLOS VELASCO
Service Manager
EC
gravatar
Enid C.
Fallbrook, CA
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Never had a bad service yet
Staff always very helpful
Recommended
Sandra P W. from Temecula Hyundai responded on 11/23/2016 12:58 PM

Thank-you Enid !

Employees worked with
avatar
CARLOS VELASCO
Service Manager
Verified Customer
Menifee, CA
2013 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Collision work
Got the job done and kept me informed.
Recommended
Sandra P W. from Temecula Hyundai responded on 11/21/2016 08:03 AM

Thank-you !

Employees worked with
avatar
CARLOS VELASCO
Service Manager
RM
gravatar
Richard M.
Murrieta, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Team
Customer Service has great people working there. They always take care of us by more than meeting our needs. Being Compassionate!
Recommended
Sandra P W. from Temecula Hyundai responded on 11/21/2016 08:04 AM

Thank-you Richard !

Employees worked with
avatar
CARLOS VELASCO
Service Manager
Verified Customer
Fallbrook, CA
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Overall Rating
Everyone is very nice and helpful and it's always vert clean.
Recommended
Sandra P W. from Temecula Hyundai responded on 11/17/2016 04:38 PM

Thank-you !!

Employees worked with
avatar
CARLOS VELASCO
Service Manager
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.