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SureCritic / Hyundai Dealer / Lee Johnson Hyundai of Everett / Eric Roberts
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Eric Roberts

Service Advisor
Lee Johnson Hyundai of Everett
Eric joins a small group of veteran employees who have been with us since 2017! With Eric as your Service Advisor, from the time you schedule your visit to the time your vehicle is ready for pickup, Eric will be there every step of the way!
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(867 reviews)
85

Reviews of Eric Roberts

CA
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COLLEEN A.
Marysville, WA
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service, and experience and kindness
The reason I bought this car is the dealers service, which is the best.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 10/28/2014 08:43 AM

Thanks again

Employees worked with
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Eric Roberts
Service Advisor
BM
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BRENDA M.
Everett, WA
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Staff Very Nice
Good Expereance
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 10/22/2014 07:47 PM

Thank you

Employees worked with
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Eric Roberts
Service Advisor
JM
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JOSEPH M.
Marysville, WA
2007 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
45,000 mile service.
Best Dealership I've ever worked with.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 10/22/2014 08:48 AM

Thanks Joseph

Employees worked with
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Eric Roberts
Service Advisor
DW
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DEE W.
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I love my car:)
I love my care and I also love having it serviced at the Everett store where I bought it.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 10/11/2014 08:04 AM

Thank you

Employees worked with
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Eric Roberts
Service Advisor
JD
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JEFFREY D.
Lake Stevens, WA
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
people
service was was done in a timely manner.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 07/03/2014 03:20 PM

Thank you

Employees worked with
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Eric Roberts
Service Advisor
CS
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CAROL S.
2002 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service was easy to schudule
service was on time and easy
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 06/19/2014 05:16 PM

We appreciate your business

Employees worked with
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Eric Roberts
Service Advisor
JW
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JERRY W.
Seattle, WA
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
the people
tremendous
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 06/14/2014 08:10 AM

Thank you so much

Employees worked with
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Eric Roberts
Service Advisor
CS
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CHRISTINE S.
Lynnwood, WA
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
EXCELLENT CUSTOMER SERVICE
Service Rep, Eric, took the time to explain exactly what they were doing to service my Sante Fe. Comfortable waiting area, just great service.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 06/10/2014 09:01 AM

Thanks for your business

Employees worked with
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Eric Roberts
Service Advisor
DG
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DENNIS G.
Lake Stevens, WA
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Consistant quality
I have purchased all of my Hyundai's here and have had all of my maintainace done here. The survice is done quickly and correctly every time.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 06/03/2014 10:55 AM

Thanks for your business

Employees worked with
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Eric Roberts
Service Advisor
KS
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KATHY S.
Snohomish, WA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
very curteous and quick!
Really appreciate the ability to stay on time with their appts.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 05/23/2014 10:50 AM

Thank you

Employees worked with
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Eric Roberts
Service Advisor
JF
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JANA F.
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and easy service
Fast and easy service. The free car wash is nice also.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 05/20/2014 04:22 PM

Thank you

Employees worked with
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Eric Roberts
Service Advisor
TU
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TERRENCE U.
Bothell, WA
2004 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/17/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
The service staff and facility is outstanding the moment I drove in. Service advisory came to car door ready to greet me. The place was not busy when I came in for service. I am not sure if I will receive the same service if they are busy. As of now, I will give 4 stars.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 05/17/2014 10:22 AM

Thanks for the review and your business

Employees worked with
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Eric Roberts
Service Advisor
LH
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LINDA H.
Everett, WA
2009 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
People who actually care.....
From the time I bought my Hyundai, to the times I've taken it in for maintenance, I've always had positive experiences with my Hyundai dealership.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 05/15/2014 11:21 AM

Thank you very much for your business

Employees worked with
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Eric Roberts
Service Advisor
RG
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RYAN G.
Marysville, WA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Service was quick and efficient.
I had my car in and out without any problems. The service department was knowledgeable and helpful.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 05/09/2014 08:46 AM

Thanks for your business

Employees worked with
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Eric Roberts
Service Advisor
CB
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CHRISTY B.
Mountlake Terrace, WA
2013 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/05/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Bought the car 2 months ago and any issued hav been handled quickly and professional
no issues with Oil change
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 05/06/2014 08:49 AM

Thanks for your business

Employees worked with
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Eric Roberts
Service Advisor
PT
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PHILLIP T.
Everett, WA
2008 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Vehicle service
I had a lube ,oil and filter change at Hyundai of the Everett. The service was excellent and my vehicle ready when promised. They great!!!!
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 05/02/2014 08:43 AM

Thank you

Employees worked with
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Eric Roberts
Service Advisor
MA
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MEGAN A.
Mount Vernon, WA
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service and Product
I will ALWAYS go back to Hyundai of Everett! They are THE BEST!!!!
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 04/23/2014 03:40 PM

Thanks for your business

Employees worked with
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Eric Roberts
Service Advisor
DW
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DENNIS W.
Lynnwood, WA
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
30,000 mile service
Was very pleased with the staff in your service department the explained what was done to my vehicle and had it ready in the time they said it would be.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 04/15/2014 12:07 PM

Thanks

Employees worked with
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Eric Roberts
Service Advisor
JT
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JUDITH T.
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
You remember me
I have been having my Hyundais serviced at your dealership for years. Always satisfied.
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 03/13/2014 03:39 PM

Thanks for your business

Employees worked with
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Eric Roberts
Service Advisor
KS
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KATHLEEN S.
Edmonds, WA
2013 Hyundai Elantra GT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A very pleasant surprise!
Having purchased quite a few vehicles in my lifetime, my husband and I were not happy when our mechanic informed us that it was again time to be looking for a new car. The haggling and pressure tactics can make car buying most unpleasant. Hyundai of Everett completely changed our car buying experience to one that was low stress and yes, actually pleasant. Even though they are a bit out of the way, we liked and trusted them so much we decided to drive the extra mile to have our car serviced there, too. Another good decision! Fabulous service and a car wash coupon that I immediately used and our car is sparkling now, too! Great folks there who will treat you respectfully (no bait and switch- they'll tell you the truth from the beginning and work hard to satisfy you); you won't be disappointed!
Recommended
Justin R M., General Manager from Lee Johnson Hyundai of Everett responded on 03/03/2014 07:44 AM

Thank you for choosing Hyundai of Everett.
We appreciate your business.

Employees worked with
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Eric Roberts
Service Advisor
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