avatar

JASON COBURN

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(637 reviews)
82

TB
gravatar
Timothy B.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Same great service as always
Jason Coburn in service is awesome. He always goes above and beyond to make my experience as pleasant as possible.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/12/2016 08:53 AM

Thank you Timothy.

We are glad to be your Genesis dealer and we really appreciate the great review.  Thank you for choosing us and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
fast service easy
fast easy and close to my house, great dealership
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/11/2016 11:38 AM

Thank you for the great review.

We're glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

EW
gravatar
Erica W.
Scottsdale, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service, clean, quick, very nice
Very nice workers, great service, I will definitely come back
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/11/2016 11:10 AM

Thank you Erica.

We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manger

Employees worked with

Verified Customer
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent customer service.
Everyone is very professional and willing to assist.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/09/2016 08:16 PM

Thank you for the great review.

We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

MM
gravatar
Merrill M.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
First rate
I can't imagine how the service team could have done it better.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/09/2016 12:27 PM

Thank you Merrill.

We are very glad to be your Hyundai dealer.  Thank you for the great review and we look forward to seeing you and your Santa Fe again next visit.

Michael Southern
Service Manager

Employees worked with

AG
gravatar
Ana G.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Yes
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/06/2016 06:36 PM

Thank you Ana.

We are glad to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with

FB
gravatar
Frank B.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
They pay attention to detail
Thanks for great sevice
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/05/2016 09:10 PM

Thank you for the great review.

We are glad to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

JS
gravatar
Jennifer S.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy Car, happy customer!
The service team always takes care of my car and they have been since 2011. I can't imagine trusting anyone else.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/05/2016 12:22 PM

Thank you Jennifer.

You left out Happy Dealership.  It has been our pleasure to be your dealership and we look forward to being here for you for all the years and miles ahead.

Wonderful review, thank you so much.

Michael Southern
Service Manager

Employees worked with

KK
gravatar
Kelly K.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service
Done business with this dealer since 2007 and love it.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/02/2016 01:30 PM

Thank you Kelly K!

We are very happy to be your dealeship for all these years and miles.  Thank you for the great review and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

MG
gravatar
Matthew G.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
In and out service
As usual, took care of everything quickly and for a reasonable price
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/19/2016 07:54 AM

Thank you for the great review.

We are glad to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

IR
gravatar
Irene R.
Laveen, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Gold star service dept
Superb job on my last service. Mike Southern is awesome, as is his service advisors and techs.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/19/2016 05:22 AM

Thank you Irene for the great review.

We know you come a long way to see us and we intend to always be worth the trip.  

Michael Southern
Service Manager

Employees worked with

AP
gravatar
Anastasia P.
Cave Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome
Great service always!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/18/2016 07:48 PM

Thank you Anastasia.

We have been very happy to be your family's Hyundai dealer and we look forward to serving you for many years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with

NL
gravatar
Nancy L.
Cave Creek, AZ
2013 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Prompt, courteous and knowledgeable.
I couldn't get an appointment, but was worked in and we'll taken care of.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/15/2016 11:39 PM

Thank you Nancy.

We are glad we were able to take care of you and your Genesis quickly.  Thank you for the great review and we look forward to seeing you again.

Michael Southern
Service Manager

Employees worked with

LA
gravatar
Leon A.
Carefree, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficient and comfortable
Professional all the way
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/15/2016 03:02 PM

Thank you Leon.

We are very glad to be your Hyundai dealer.  Thank you for the great review and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

MP
gravatar
Monika P.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service is great
Wonderful!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/15/2016 12:09 PM

Thank you so much.

When you're here, you're family.  From our family to yours, thank you for the great review and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Routine Maitnenance
A very pleasant experience as usual
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/13/2016 03:18 PM

Thank you for the 5-star review.

When you're here, you're family and we're glad to be your neighbor and your Genesis dealer.  We look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

AA
gravatar
Anthony A.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Went in for an oil change and tired rotation and my car was done in under an hour. Excellent service and excellent customer service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/12/2016 02:12 PM

Thank you for the 5-star review.

We are glad to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

GG
gravatar
George G.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best Service in the Valley
As always, the dealership exceeds my expectations! I enjoy the friendliness of the service reps and the comfort of the waiting area.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/09/2016 05:29 AM

Thank you George.

We have the best customers in the Valley.  We appreciate the great review and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with

AA
gravatar
Alejandro A.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
My experience
My service was A+ as always
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/08/2016 04:30 PM

Thank you Alejandro for the A+, 5-star review.

We are very glad to be your dealership and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with

PW
gravatar
Peter W.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
the service department
Excellent.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/07/2016 06:40 PM

Thank you Peter.

We are glad to be your Veracruz dealer.  Thank you for the great review and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.