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JASON COBURN

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(637 reviews)
82

BV
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Bernita V.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
North Scottsdale Hyundai provides an amazing service experience! highly recommend!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/09/2017 01:05 PM

Thank you for the great review.

We are happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

DD
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David D.
Cave Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service as always!
Jason is super and I would recommend him to anybody. More bays or longer hours are needed though, because you may have to wait up to ten days to get an appointment. That's how good they are.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/04/2017 08:15 AM

Thank you for the great review and recommendation for Jason Coburn your advisor.

We are exploring the more bays and longer hours and trying to maintain the balance to provide the best service to our customers.  Thank you for choosing us and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

PT
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Paul T.
Mesa, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly
Did what they were supposed to do. Got me in, fixed what was needed and got me out. Sort of sounds like that's what they get paid to do.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/04/2017 07:56 AM

Thank you for the positive review.

Get you in, get you out, get you back to your life.  That is what we are supposed to do and we're glad we could help this visit.

We'll look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt, friendly service
Very efficient. Oil change, inspection and car wash in about 45 minutes
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/04/2017 08:13 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

RL
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Randy L.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service!
Great service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/04/2017 08:05 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

GP
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Gordon W P.
Paradise Valley, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
x
x
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/04/2017 08:05 AM

Thank you for the 5-star review.

x
x

Michael Southern
Service Manager

Employees worked with

MG
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Matthew G.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
ALWays great service!
Done before I expected and went the extra mile
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/02/2017 01:46 PM

Thank you for the awesome review.

We are very happy to be your Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with

MN
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Maureen N.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Everyone is so friendly & will go beyond to make everything right.
I do & will continue to do so.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/28/2017 10:46 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

JT
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Jami T.
Peoria, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick service and popcorn while you wait.
I don't like going to the dealer for an oil change because it takes so much longer than other places, but they were pretty quick.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/28/2017 10:44 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good place
Good place
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/19/2017 03:22 PM

Thank you for the 5-star review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Phoenix, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good waiting area.
Good
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/19/2017 03:22 PM

Thank you for the 5-star review.

We are glad you enjoy our lounge and amenities and look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Scottsdale, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Experience
Wonderful experience from begging to end.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/20/2017 07:44 AM

Thank you for the excellent review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Scottsdale, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very professional service
More detailed explanations of repairs and services needed would be beneficial.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/13/2017 08:21 AM

Thank you for the positive review.

We are happy to be your Hyundai dealer and we'll have Jason contact you directly to answer any outstanding questions from your recent visit.

Michael Southern
Service Manager

Employees worked with

JN
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John N.
Scottsdale, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Poor telephone response to set up appointment - grear service at the dealership
OK
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/13/2017 08:20 AM

Thank you for the positive review despite our phone issues.

Reach out to Jason Coburn directly next time around and I am sure we'll do better.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great staff
Great staff, only issues was the scheduling issue.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/11/2017 11:57 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

DF
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Douglas F.
Cave Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
I have had nothing but great service from this dealership over the past 4 years. Very straight and honest.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/31/2017 01:51 PM

Thank you for the wonderful review.

We have been very happy to be your dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with

RH
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Roger H.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
They seemed to be on top of things. Once the car was towed into Earnhardt things went smoothly.
Service went extremely well. Care available in a relatively short time.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/28/2017 07:53 AM

Thank you for the great review.

Having to have your vehicle towed is never fun.  We're glad we were able to help get you back on the road and back to your life quickly.  We are happy to be your dealership and we look forward to seeing you next time under less severe circumstances.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Treated me kindly. Fast service. Good job.
yes
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/24/2017 10:00 AM

Thank you for the great review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

DR
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David R.
Pine, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
very nice waiting room
Excellent service by Jason
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/24/2017 09:59 AM

Thank you for the excellent review and recommendation for Jason Coburn your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

RW
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Robert W.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Always great service
I have always been satisfied with the service provided. It is timely and done well the first time
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/24/2017 09:57 AM

Thank you for the great review Bob.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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