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SureCritic / Hyundai Dealer / Puente Hills Hyundai / JAVER ESQUIVEL
JE

JAVER ESQUIVEL

Puente Hills Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1012 reviews)
84

Reviews of JAVER ESQUIVEL

MM
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Martha M.
Alhambra, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome customer service
Javer, was the best awesome customer service he gave me a free oil change and was very friendly and helpful... thanks again
Recommended
Employees worked with
JE
JAVER ESQUIVEL
SH
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Sally H.
La Mirada, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Car totaled
Recommended
Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Fullerton, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
They take care of you
Recommended
Employees worked with
JE
JAVER ESQUIVEL
BC
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Bernard C.
Norwalk, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt service
Very good service as long as you make an appointment things will be done quickly
Recommended
Employees worked with
JE
JAVER ESQUIVEL
TQ
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Travis Q.
Rowland Hghts, CA
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good job
You guys did I good job
Recommended
Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Whittier, CA
2012 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
No
No
Not Recommended
Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Azusa, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Sonata
I continue to be extremely pleased with the service I receive from Javier the excellent service personal who takes his time making sure everything with my car is taken of!!! I appreciate all he does for me!! Puente Hill Hyundai must be very happy to have him taking such great care of their customers!!
Also the mechanic who work on my car have always done a fantastic job with whatever my car needs!!!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 05/22/2019 03:54 PM

We always appreciate positive feedback from our customers.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
OM
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Olivia M.
Monterey Park, CA
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
I am very pleased with the service done on my Santa Fe. My service representative, Javier, was excellent, and he kept me informed on what was being done. Everything was explained to me. The price was reasonable and I am very pleased.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 05/22/2019 03:55 PM

We are so glad your experience here was a positive one.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
Verified Customer
Hacienda Heights, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
It’s always a pleasure taking my car in for any service.
Everyone is so nice and accommodating.
Recommended
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
CM
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Christy M.
Walnut, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service visit
Courteous service and competitive prices.
Not Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 05/22/2019 03:55 PM

We are happy to hear you had a great experience.
Our #1 priority is to make each and every customer happy.
Please come back soon.

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
MF
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Mary F.
Downey, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My Service Adviser is Javer
My Service Adviser is Javer and he is exceptional and a valuable asset to the Hyundai Team.
I recommend him to all my friends and family and at times to owners that are waiting for the vehicles to be serviced. Javer has always done his very best in keeping me up to date with what maintenance needs to done to my vehicle. He's the reason why I have never gone any where else to have my vehicle serviced.

Sincerely a very happy customer.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 05/22/2019 03:56 PM

We appreciate your feedback and look forward to making your experience with us to be even better one next time. Javer will love this review. Thank you for the 5 stars!!

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Hacienda Heights, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Center - Oil Change
The individuals behind the desk at the service center were extremely helpful and kind. I walked up, they asked me what I needed, and then they provided the service. It was quick and painless.
Recommended
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
EL
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Elizabeth L.
Pomona, CA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Regular Maintenance
Javier and the Mechanics do a very good job servicing my 2012 Hyundai Elantra.
Recommended
Employees worked with
JE
JAVER ESQUIVEL
DI
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Donna I.
La Habra, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Trustworthy and Efficient
I have come to Puente Hills Hyundai for years because they are honest with the work that needs to be done.
Recommended
Employees worked with
JE
JAVER ESQUIVEL
FP
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Francisco P.
Norwalk, CA
2012 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
People are great
Javer is the best
Recommended
Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
San Gabriel, CA
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
service department staff are excellent professionals
Having been a previous owner of a 1999 Sonata, 2009 Sonata, and now a 2004 Santa Fe and 2014 Tucson, Puente Hills Hyundai is top notch! Service Department team members are always very flexible with my time and remain courteous. Special shoutout to Javer, your the best service advisor.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 05/07/2019 11:41 AM

We always appreciate positive feedback from our customers.
Thank you for the 5 stars.

Javer will love this review.^^

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Chino, CA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick service
Friendly and quick service
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 05/07/2019 11:43 AM

Thank you for taking your time and fill out the survey.
We also appreciate the 5 stars!

                                   

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
JP
JOEY PEARRING
Verified Customer
Whittier, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
As always Javier is great, my car was in and out very fast and they take great care of my car. I never go anywhere else.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 04/26/2019 04:17 PM

We are so glad your experience here was a positive one.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
JE
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Javer E.
Los Angeles, CA
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
GREAT PEOPLE
wonderful facility
Recommended
Employees worked with
JE
JAVER ESQUIVEL
MR
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Marlene R.
Baldwin Park, CA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Thank you Javier E.!!!!
He made this trip a very efficient one, got all the services I needed thanks to him! Gotta say, they have greatly improved their customer service.
Recommended
Employees worked with
JE
JAVER ESQUIVEL
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