JE

JAVER ESQUIVEL

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1012 reviews)
84

Verified Customer
Chino Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Time
Finished fast and good price
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 01/24/2019 09:24 AM

We appreciate your feedback and look forward to many more years ahead to serve you.

Thank you for the 5 stars.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Verified Customer
Rowland Hghts, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Very helpful
There service was good and everyone was friendly and helpful.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 01/21/2019 01:55 PM

We are so glad your experience here was a positive one.
We also appreciate 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with

Verified Customer
Whittier, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service as always
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 01/21/2019 08:19 AM

We appreciate your feedback and look forward to making your experience with us to be even better one next time.  Thank you for the 5 stars!!

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with

CG
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Christina G.
La Habra, CA
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Javier the service guy
Javier was great
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 01/19/2019 12:11 PM

We are so glad your experience here was a positive one.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with

UC
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U.S.A C.
La Habra, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
the people are great
good place to bring vehicle in
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 01/19/2019 12:11 PM

We are happy to hear you had a great experience.
Our #1 priority is to make each and every customer happy.
Please come back soon.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

MC
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Manuel C.
Hacienda Heights, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Went in for an oil change. Quick , no hassle and free car wash. I only bring my cars here.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 01/19/2019 12:13 PM

We appreciate your feedback and look forward to making your experience with us to be even better one next time.  Thank you for the 5 stars!!

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with

MS
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Michael S.
Whittier, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
service
Javier
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 01/16/2019 04:00 PM

We appreciate your feedback and look forward to making your experience with us to be even better one next time.  Thank you for the 5 stars!!

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

CF
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Chip F.
La Habra, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service 2011 Hyundai Elantra
Did not believe what great service I received from Puente Hills Hyundai from the service advisor Javier all the way to the technician Javier best service I’ve ever received from any dealer top-notch first-class organization my car is even better than when I first bought it runs great
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 01/16/2019 04:20 PM

Thank you so much for the great review.
Your kind words are much appreciated.
Javer will love this too.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with

JD
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Jamie D.
La Habra, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
One word...AMAZING!!!
Brought my car in for some unexpected issues. Not only was everything thoroughly checked...and rechecked, but the repairs were done in no time. Javer in the service office was exceptional!!! Explained everything clearly so I could understand and did so with a wonderful and welcoming attitude! Thank you for such an easy and delightful experience.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 01/16/2019 04:24 PM

Thank you for the beautiful wording!
Your feedback is very valuable to our dealership.
We are so glad your experience here was a positive one.


Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with

KN
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Karin N.
Whittier, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent & Timely Service
This was my first time here, since I recently moved to the area. Javer took care of me, fought for me, and dealt with Hyundai to get my engine replaced. He was professional, honest, and I would definitely recommend this dealership.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 01/14/2019 08:48 AM

We are happy to hear you had a great experience.
Our #1 priority is to make each and every customer happy.
Javer will love this review!!
Please come back soon.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with

EP
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Emilio P.
Los Angeles, CA
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast, kind and efficient service
Once again I went to service my 2017 Hyundai Santa Fe to this dealer and the professionalism and effectiveness of its personnel was prompt and accurate; as always, I left highly satisfied. I am pleased to find Javer Esquivelevery time I go since he is honest with his advices and try to help you beyond what you can imagine. While I was waiting for him, I noticed that he does the same wth everybody. He definitely is ana amazing asset for Hyundai. My car is returned clean, vaccumed and with a sticker that serves as a good guide to remind me about my next service. I recommend to take your car to them. You won't be dissapointed with your experience.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 01/10/2019 09:11 AM

Thank you for the beautiful wording!!
We appreciate your feedback and look forward to making your experience with us to be even better one next time.
Javer will love this review, too.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with

NF
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Norberto F.
Whittier, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Javier
Always prompt to the needs of customer
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 01/10/2019 08:42 AM

We always appreciate positive feedback from our customers.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with

LW
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Larry W.
Hacienda Heights, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A good service rep
Javer, the service rep does a very good job of meeting my needs
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 01/07/2019 01:19 PM

We appreciate your feedback and look forward to many more years ahead to serve you.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with

Verified Customer
West Covina, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick service
Quick service
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 01/07/2019 01:17 PM

Thank you for taking your time and fill out the survey.
We also appreciate the 5 stars!

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with

CL
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Carmen L.
Rowland Hghts, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
As always great customer service Javer Rocks
As always I had a great experience at Puente Hills Hyundai and Javer is always pleasant and he recognized me right away thank you for the wonderful service
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 01/07/2019 01:15 PM

We are happy to hear you had a great experience.
Our #1 priority is to make each and every customer happy.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with

CM
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Cheng M.
El Monte, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good service as expected
Xavier was great!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 01/07/2019 01:12 PM

Thank you so much for the great review.
Your kind words are much appreciated.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with

CZ
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Cherrie Z.
El Monte, CA
2017 Hyundai Sonata Plu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
PERFECT CUSTOMER SERVICE
MY SERVICE ADVISOR JAVER ESQUIVEL IS A REALLY NICE PERSON! HE PROVIDED GREAT SERVICE!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 01/07/2019 01:11 PM

Thank you for taking the time to fill out our survey.
Your feedback is very valuable to our dealership.
We are so glad your experience here was a positive one.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with

AS
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Anthony S.
Hacienda Heights, CA
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Loyal to them
I have always been told not to take your car to the dealer for service but I love going to this dealership. Everyone is nice and always looking to help find coupons or discounts to help with the cost of service. I love this place!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 01/03/2019 08:27 AM

We appreciate your feedback and look forward to many more years ahead to serve you.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

FP
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Felipe P.
Mira Loma, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer Service
No matter how busy they are I always get great service. Javer is one of the best service advisers . Takes care of all my Fam. Keep it up PH Hyundai
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 01/03/2019 08:30 AM

We are so glad your experience here was a positive one.
Javer will love this review. Thank you for the 5 stars.
Have a happy, healthy new year!!


Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

MR
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Marco R.
Glendora, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service
It's nice to now that old fashioned customer service still exist, which is why I would consider buying another Hyundai in the future. Great job, thank you
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 01/02/2019 08:51 AM

We are so glad your experience here was a positive one.
Thank you for the 5 stars.
Have a happy, healthy new year!!


Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
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